Had great experience with them. Ordered the model y essentials which comes as a swap with Carbon Swap quota. The products came on time but one of them had defect. On informing, they sent replacement p... See more
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Les choses que j'ai commandées se sont posées avec facilité. Elles sont jolie et parfaites pour ma Tesla Model 3. The floor mats are now in my Tesla Model 3. When I opened the carton, I thought "This... See more
Company replied
This website provides a very good service with quality products which reflect the description on the site itself. I have been using them and received each item in a timely fashion. For those in German... See more
Company replied
I like their product selection. They clearly care about quality. Delivery has been quick every time that I ordered something. I wish they could cut delivery cost for Netherlands.
Company details
- Car Accessories Store
- Car Equipment Accessories Store
- Electric Vehicle Charging Station
- Tune Up Supplier
About Shop4Tesla
Written by the company
Unser Ziel ist es, Tesla-Besitzern das bestmögliche Fahrerlebnis zu bieten – mit durchdachtem, qualitativ hochwertigem und passgenauem Zubehör. Wir setzen auf eine sorgfältige Auswahl an Produkten, die den Alltag mit deinem Tesla noch angenehmer machen.
Mit unserer Eigenmarke 2befair gehen wir einen entscheidenden Schritt weiter: Wir produzieren hochwertiges und nachhaltiges Tesla-Zubehör in Deutschland. Dabei legen wir besonderen Wert auf umweltfreundliche Materialien, kurze Lieferwege und eine nachhaltige Produktion. Unsere 2befair-Produkte sind nicht nur langlebig und funktional, sondern auch einzigartig.
Warum Shop4Tesla?
- Hochwertiges Tesla-Zubehör für Model Y & Model 3
- Nachhaltige Produktion mit unserer Eigenmarke 2befair
- Exklusive Produkte, die es nur bei uns gibt
- Schnelle Lieferung & ausgezeichneter Kundenservice
- Von Tesla-Fahrern für Tesla-Fahrer entwickelt
Shop4Tesla steht für Innovation, Qualität und Nachhaltigkeit – mit Produkten, die Tesla-Fahrer wirklich brauchen und lieben.
Contact info
Große Elbstraße 277a, 22767, Hamburg, Germany
- +49 40 228 524 552
- support@shop4tesla.com
- shop4tesla.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Customer service ignoring emails
Customer service ignoring emails
We ordered an out of stock mattress after customer service had told us that the mattress would have plenty time to restock and be delivered to us, before a trip. This was false, and we had to resort to another solution ahead of our trip. Throughout the waiting period (more than a month), customer service regularly ignorered emails, and when they answered they repeatedly responded that shipment should soon happen. Now, when trying to cancel the order and process the refund - which they told us ahead of time would be fine - customer service is yet again either not responding or extremely slow. Their behavior is exceedingly seeming fraudulent. I recommend avoiding doing business with this company.
Slow deliwery
Good product with unmatched packaging/shipping
The screen protector is good, installation is not complicated, but the packaging of the protector itself is unacceptable. Further more it was shipped in a soft large envelope. The results are:it arrived with a dent on the main screen protector. It is really sad, because the product itself is good, but the end result sucks!
Reply from Shop4Tesla
Great customer service with very quick…
Great customer service with very quick response times. Everything was handled smoothly.
Was not able to make gaspedal; schwierig!
package was shipped and the package came on the very next day. The service was completed promptly!! Very reliable. Very very Classy Produckts I tell you….
Reply from Shop4Tesla
Alles ok!..
Fantastic customer service
Item was a bit late. But the people behind the screens are amazing. Thank you for you beautiful service and product's.
Could have ordered the same from Temu or Alibaba
Very low quality, no-name Chinese sun protection for Tesla sunroof, they did not even bother to stick their own logo on it. No instructions on how to install, size mismatch everywhere, reflective layer flutters while driving. Website has only old instructions. I could have ordered the same for a fraction of the price from Temu or Alibaba. Extremely disappointed. They also did not answer my email before purchase.
Reply from Shop4Tesla
Super satisfied
Super satisfied! It was very easy to order and the goods arrived in a few days without any kind of problem.
I recommend to buy from Shop4Tesla.
Thank you!
Very good serice
Very good experince with delivery and refunding the things I didn't want. Definitely a shop to use for Tesla accessories.
Will buy again
Except that the package arrived a bit later than expected, the website experience and post purchase customer service was positive.
Products were of good quality
Products were of good quality, shipping was fast. No complaints!
Product and support was excellent
Product and support was excellent. Would buy from them again:)
Product quality is good
Product quality is good. It fits well in the car too. It all needs a bit of setting after you put it in.
The only negative is that it took a while to get to us. In this day and age you'd expect it would take a few (business) days but it was weeks. If I had to do it all over again I'd order it a few weeks earlier so it would arrive around the time the car arrived.
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