Selkirk Sport - Pickleball Reviews 

569
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, friendliness, and understanding approach. Many reviewers appreciate the high quality of the products, especially paddles, noting their premium craftsmanship, power, control, and overall performance. The company is also commended for its quick response times, efficiently resolving issues and processing requests promptly. However, some people were dissatisfied with customer service, noting issues with the resolution process and a lack of understanding regarding customer satisfaction. Others mentioned slow processing times for reviews or replacements, leading to delays and frustration with the resolution process.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the incredible, quick,... See more

Product

Customers consistently note positive experiences with product, often praising their quality, performance, and... See more

Response time

Customers generally report positive experiences with response times, highlighting quick and prompt replies to... See more

Staff

Consumers find staff to be positive, with many appreciating the entire team for being responsive,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the high quality of products, including... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Man I gotta say, anytime I need support from Selkirk their customer service is by far the best I’ve experienced! I recently bought the new Boomstik which is amazing but during match play my partner an... See more

Rated 5 out of 5 stars

I previously used Swords And Shield paddles but not too impressed with their performance anymore. I tried my friend’s Boomstick and fell in love with it so I bought one for myself. I contacted the co... See more

Rated 5 out of 5 stars

Had an issue on two different occasions with a pickleball paddle and they replaced it both times. I have purchased many other items from them including apparel and shoes and all have been of excellent... See more

Rated 5 out of 5 stars

Made a warranty claim that was handled in the best possible way, Simple process, and quick and positive results. Not only are their paddles of the highest quality, but their after sales service is out... See more


Company details

  1. #30 of 79 best companies in Sporting Goods Store

Written by the company

The leading high-performance Pickleball paddle brand backed by the Pros. We Are Pickleball.™ We are a family-owned business in the beautiful area of Coeur d'Alene, North Idaho—literally located in the shadows of the southern beginnings of the Selkirk mountain range. We have a passion for the game of Pickleball and are seeking to bring it out of the leisure-sport perception and elevate it as the exciting sport that it is. Not to just retirees and seniors but to a whole new generation of serious athletes that have found the agile challenges and need for adrenaline-rush reflex speed of Pickleball to be surprisingly addictive—which is the main reason Pickleball is becoming the fastest-growing sport in the U.S. and soon, the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

569 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(569)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an issue with my Boomstik

I had an issue with my Boomstik
And the customer service was incredible: quick response, respectful and kind, solution focused!!! I am a new customer after being loyal to snother brand for 6 yrs. I am a Selkirk super fan!

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Always prompt reply

Always prompt reply, very knowledgeable and you always stand by your product and warranty if there’s an issue. Thanks for being one of the good ones.

June 23, 2026
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Rated 5 out of 5 stars

I have been using exclusively Selkirk…

I have been using exclusively Selkirk products since I got into pickleball in late 2024. Not only are the products great, but their customer service is excellent if you ever have an issue. I appreciate the entire team at Selkirk - from development of new paddles to the customer service department.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Paddle

⭐⭐⭐⭐⭐ Outstanding Paddle – Power, Control & Exceptional Customer Support

I've been extremely impressed with the Selkirk ERA paddle. From the moment I picked it up, the craftsmanship and quality were obvious. The paddle feels premium in every aspect, from the finish and materials to the overall balance and performance on the court.

The design is modern, sleek, and professional. It not only looks great but also feels comfortable during extended play sessions. The elongated shape provides excellent reach, while the paddle delivers a great combination of power, control, and consistency. Whether I'm driving the ball, playing at the kitchen line, or defending tough shots, the ERA performs exceptionally well.

What truly sets Selkirk apart is their customer support. Their team is responsive, professional, and genuinely committed to customer satisfaction. It's refreshing to see a company stand behind its products and provide such a positive ownership experience.

Overall, the Selkirk ERA is a high-quality paddle backed by a company that clearly values innovation, performance, and customer service. I would highly recommend it to players looking for a premium paddle that delivers both on the court and off.

Highly recommended.

May 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Selkirk Court Strike Pro shoes low…

Selkirk Court Strike Pro shoes low quality is only outdone by their poor customer service. When a product fails and the company response is “that’s only a cosmetic issue and does not affect performance” is an alert that they don’t understand customer satisfaction. After having the uppers fail in less than 2 months I requested a refund. They would not issue a refund but sent a replacement pair that failed inside of one month. I, once again, contacted them advising of the same failure and they refused to acknowledge or address the issue. Be warned that Selkirk fails in customer support and satisfaction. I’m done and will insure my pb community knows they stink

May 28, 2026
Unprompted review
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