Bats Plus Reviews 

1,377
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving orders within days, sometimes with free shipping. People frequently highlight the high quality of products, noting items arrive in perfect condition and meet expectations. Reviewers also appreciate the competitive and fair pricing. Consumers find the ordering process easy and efficient, often discovering hard-to-find items with a solid selection. Many commend the excellent customer service, noting immediate replies and knowledgeable staff providing timely updates and tracking. Overall, people express strong satisfaction with their purchasing journey.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the super fast shipping and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the bats and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and fair... See more

Price

Customers had positive experiences with price, consistently reporting great and fair prices, with some noting... See more

Quality

Customers consistently note positive experiences with quality, often praising bats like the 2025 Monsta... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought from Bats Plus and had a really solid experience. their selection is huge, they have all the big bat brands like DeMarini, Monsta, and Louisville Slugger. The order came super fast, well-pack... See more

Rated 5 out of 5 stars

I was able to finally get the time to break the bat in and realized just how good it is. Which then made me think about the buying experience I had. The fast ordering and even faster one day FREE ship... See more

Rated 5 out of 5 stars

The best in the business!!! Would highly recommend if you’re looking for anything baseball or softball related BATSPLUS is your one stop shop. Fast, Friendly, and Courteous!!!

Rated 5 out of 5 stars

Bats Plus was easy to work with from start to finish. The selection was solid, shipping was fast. and the bat I ordered arrived in great condition. It felt like a straightforward, reliable shop for ba... See more


Company details

  1. #2 of 3 best companies in Baseball Goods Store
  2. #28 of 79 best companies in Sporting Goods Store

Written by the company

Please visit www.batsplus.com to view the products that we stock.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,377)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Bat was received well packaged and shipped in a very timely manner. I will definitely be using Bats Plus for my next bat purchase!

June 22, 2026
Rated 5 out of 5 stars

Fastest shipping I've seen

Talked to a young guy and was very knowledgeable about the softball glove I wanted and was right for me. They had a Miami color softball glove so I ordered it and it cane within 20 hours. That was insane to me. Great price and service. I haven't used the glove yet but will this weekend.

June 2, 2026
Rated 1 out of 5 stars

Haven’t received my bat

I haven’t gotten my bat and it’s been stuck in IL since Saturday (the day it was expected to arrive). Now delayed with no arrival date.

May 28, 2026
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Reply from Bats Plus

So instead of contacting someone to help you with the problem, you thought it would be a better idea to leave a bad review and not tell anyone that UPS may have lost your package?

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! Was able to track the bat the entire time. Was delivered in 3 days (ordered late on a Tuesday, delivered around 3pm on Friday). Got the 2025 Monsta Athletics Black Sheep Hellspawn and it is as awesome as it looks!

April 29, 2026
Rated 3 out of 5 stars

Slow and expensive shipping

I liked that you had the bat in stock but I paid $35 for shipping that said 5-7 days. It’s been 7 business days and still no bat.

April 27, 2026
Bats Plus logo

Reply from Bats Plus

You live in Hawaii and I don’t have any control over delays by the shipping carrier. $35 is the charge for standard USPS Priority shipping, so you didn’t pay for any kind of special express service.

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