Store Anycubic Reviews 

I had a technical issue with my Anycubic printer (filament clogging on long prints), and the support team—especially Nelson—was incredibly fast, polite, and professional. After looking at the pictures of the issue, they immediately identified the problem and arranged to ship the necessary replacement parts completely free of charge. Excellent customer service and a very reliable brand. Highly recommended! 5 stars!

The Service was very fast an Great.

I was extremely well served by Anycubic's support. My problem was solved in a few weeks, because I live in Brazil, and I have the missing piece. Thank you to everyone at Anycubic!

Just wanted to say thanks to Anycubic and David in the support team for helping with me a parts issue. Sorted in no time and I could not be happier. Their customer service is part of why I will keep buying Anycubic. Thank you!

I purchased a 3D printer that failed after 2 years, and they claimed the model is discontinued, a two-year-old machine!! Anycubic’s basic commercial warranty is just 1 year, while rival sellers offer much better coverage. Seriously, avoid Anycubic.

They literally suggested I buy a replacement motherboard from another site, are they joking? I'm still covered by warranty!!

They tried to compensate me with a pathetic 15euro voucher and 2kg of PLA... Anycubic is HORRIBLE!!

Incredible support. Always has the solution to my problem and is lovely to deal with!

Anycubic support is very helpful resolving issues and get parts to correct pronlems. I am very satisfied with their printers. I will continue to buy their printers and materials. Nelson has helped me on a couple other problems and always answers promptly. Thank you

Love the products and customer service is amazing!! Quick to help and quick to resolve problems! Will definitely purchase additional machines!

I have two 3D printers from Anycubic and there are two reasons I will buy a third when the time comes. First is they are cost effective. The second is their customer service.

My Kobra S1 prints as good and as fast as any $2k machine out there but after buying it, I can still afford filament. My Vyper at the time had all the features that printers twice it's price had and was a great entry printer. While no printer is perfect the return on value is super high with Anycubic.

I judge my purchases based on support as so much of today's manufacturing is mass produced, lemons or defects occur. The question is not if there will be a problem but rather how does the company support it's customers. I can say that while I have had a few hiccups, nothing that would stop me from printing, Anycubic's support has been professional, helpful, and very responsive. Anycubic's customer support is why I will buy another Anycubic printer when the time comes.

I own a Kobra S1 with Ace Pro. One night the Ace Pro stopped working. I contacted the Anycubic support and after some email advices to check some common issues they promised to send a new motherboard (no charge) which arrived in less than 10 days. By help of the excellent wiki the installation of the new motherboard was done quickly.
Now everything works fine again!

HAVE PURCHASE 5 PRINTERS FROM HERE
I SUGGEST WAIT A WHILE TO MAKE SURE ALL THE BUGS A FIRMWARE IS READY BEFORE YOU MAKE A BUY

I bought a and kobra x. They made me wait on it saying that they needed to get quality control right? I waited didn't complain. Got the printer printed 2 and 1/2 Weeks. That thing has been down for a month and a half. Nothing but run around. They keep wanting to ship me parts to replace. It's a brand new printer. I'm not a mechanic or engineer to work on the machine. I feel like they should send me a exchange but yet they just keep trying to send me parts that are not fixing the issue. I quite remember this way back when I bought my first and anycubic kobra which was the original OG. That thing hasn't worked since I basically bought it. I'm just kind of stuck with the OG one. It's just sitting there on my dresser. Collecting dust never got repaired. Just was out of that money. Feels like this is going to be the same thing going on with this kobra. X I don't think I'll ever buy any more products from them. I think I'm just done with 3D printing. They scare me away from it. All of the companies are based out of China and it's nothing but the runaround. Hopefully someone in the US makes a 3D printer so I can go back to 3D printing, but as long as they're manufactured in China I think I'm done

Great and fast response

Reported a problem with my printer did take a little time to reply but the service was great they assisted me greatly and parts sent promptly

Helped me with exactly what I needed. Broke a part of extruder and knew exactly what I need and got it sent away quick.

I had an issue with one of my ACE 2 Pro units. I submitted a ticket and within 24 hours received a response that addressed my issue and the parts that I needed were ordered. I have been quite impressed by Anycubics customer service. They stand behind their products and as a result I will continue to recommend their 3D printers.

Great quality!
Customer service is excellent, support team is comprehensive and by far the best support team I’ve interacted with.

"Good customer support, but initial quality issues"
I purchased the Anycubic Photon M7 Pro in January 2026 through the official reseller 3D Jake. Unfortunately, from the very beginning I experienced recurring print failures and quality issues, even using the default Anycubic settings for this machine and resin. I also discovered that resin had seeped inside the resin vat frame, damaging the coating after only 51 hours of use.
However, I must say that the Anycubic support team, and David in particular, handled my case in a very professional and responsive manner. They quickly analyzed the situation, acknowledged the defect, and arranged a free replacement resin vat without any hassle.
The after-sales service deserves a 5-star rating. I hope the hardware quality will match that level in the future, as I am still considering the Photon P1 Max for my next purchase.

Products are very good, with very competitive pricing.

Customer Service and Support always respond very quickly, were able to solve all of my issues so far, and on top are really nice!