Review of Store Anycubic


Rated 1 out of 5 stars

I bought a and kobra x

I bought a and kobra x. They made me wait on it saying that they needed to get quality control right? I waited didn't complain. Got the printer printed 2 and 1/2 Weeks. That thing has been down for a month and a half. Nothing but run around. They keep wanting to ship me parts to replace. It's a brand new printer. I'm not a mechanic or engineer to work on the machine. I feel like they should send me a exchange but yet they just keep trying to send me parts that are not fixing the issue. I quite remember this way back when I bought my first and anycubic kobra which was the original OG. That thing hasn't worked since I basically bought it. I'm just kind of stuck with the OG one. It's just sitting there on my dresser. Collecting dust never got repaired. Just was out of that money. Feels like this is going to be the same thing going on with this kobra. X I don't think I'll ever buy any more products from them. I think I'm just done with 3D printing. They scare me away from it. All of the companies are based out of China and it's nothing but the runaround. Hopefully someone in the US makes a 3D printer so I can go back to 3D printing, but as long as they're manufactured in China I think I'm done

June 5, 2026
Unprompted review

Reply from Store Anycubic

Hello,

We are truly sorry to hear about your experience.

Our technical support team is currently following up on your case and has already arranged replacement parts based on the troubleshooting results, with the goal of restoring your printer as quickly as possible. We sincerely apologize for the inconvenience and the time you have spent dealing with this issue.

Thank you for taking the time to share your experience. We remain committed to assisting you and will continue working with you toward a resolution.

Best regards,
Anycubic support team

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