Rentumo really made my apartment search so much easier. Instead of jumping between ten different websites every day, I got all the listings I needed in one place. The daily alerts kept me on top of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Rentumo really made my apartment search so much easier. Instead of jumping between ten different websites every day, I got all the listings I needed in one place. The daily alerts kept me on top of... See more
Company replied
I wanted to leave a sincere thank you to the support team, specifically Carmen. I got into a bit of a bind: I forgot to cancel my subscription, and also got a wrong amount to pay. I wrote to support,... See more
Company replied
I really liked using Rentumo.nl! What stood out to me was how easy it is to navigate. With just one click, you're taken directly to the original website where the room/studio is listed. From there, co... See more
Company replied
I'm really impressed with Rentumo! The platform is super easy to use and has a great variety of rental options. But honestly, the best part was the amazing customer service. They were quick to respond... See more
Company replied
Written by the company
Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The website was very easy to handle. Upon searching for a place/city you want to rent, you can easily access the filters where you can manage your budget and size of the property you are looking for. I would recommend rentumo to everyone.
Reply from Rentumo.nl
Reply from Rentumo.nl
I contacted Rentumo regarding a subscription issue and their customer support responded quickly and professionally. They reviewed my situation carefully and made an exception to resolve the matter in a fair way. I really appreciate their understanding and helpful communication. Thank you for the support.
Reply from Rentumo.nl
Very helpful website to find apartments. You can sort things by price or date.
Reply from Rentumo.nl
Fuming. I cancelled my subscription and still got charged. Ridiculous
Reply from Rentumo.nl
Customer service has been extremely helpful and understanding
Reply from Rentumo.nl
I tried Rentumo while searching for rentals and found it useful overall.
It’s nice to be able to see listings in one place and keep track of new options without too much effort. The site is easy to use and does what it promises.
A helpful tool if you’re actively looking for a place.
Reply from Rentumo.nl
Following my initial review of rentumo.nl, after my experience with the site, I got a response from Carmen the customer care rep, and my issue was resolved and I also got a goodwill gesture of refund for the few months I was debited, despite that they don’t do refunds.
I appreciate that, and I hope it does not happen to someone else again.
Thanks 🙏
Reply from Rentumo.nl
Nice experience on Rentumo, its has really good opportunity for finding appartement !
Reply from Rentumo.nl
Scam website I want my refund 39.99 euro. You guys are scams
Reply from Rentumo.nl
I contacted Rentumo regarding an unpaid invoice. One of their agents, Emilia, contacted me promptly with an explanation. She was professional and genuinely helpful in solving the issue with a friendly and accommodating attitude. I can highly recommend their efficiency and am impressed with their customer service - a fresh breeze in this day and age!
Reply from Rentumo.nl
I had a good experience with Rentumo’s customer service. Carmen was professional, responsive, and helpful in resolving my issue. I appreciated her understanding and support, and the matter was handled efficiently.
Reply from Rentumo.nl
I contacted Rentumo about a forgotten login email and the need to cancel my subscription. I had a great experience thanks to Carmen. She was friendly, and incredibly helpful throughout the entire process. I could tell that she genuinely wanted to find a solution to my problem as quick as possible and answered all my concerns promptly. I highly recommend Carmen!
Reply from Rentumo.nl
Everything is good and best online support
Reply from Rentumo.nl
Great service for looking and finding your new home
Reply from Rentumo.nl
Reply from Rentumo.nl
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.