RDX Sports Reviews 

The RDX Customer Service Team are amazing. I contacted the team in order to inquire about a replacement part for a boxing bag and within 48 hours of having made a phone call and email, they had sent me a replacement package with the necessary screws for the product. Great customer service. David Wilson in particular was extremely helpful along with Sam Anderson and Bryan Scott.

Had a really good experience with a customer service team member called Jonathan blake who had been really helpful regarding my purchase

Although there was a few issues the RDX team worked hard and resolved my issue within 20 minutes, sending out replacements asap. A big thankyou to Mr.Benson as he gave me 110% effort in supporting me with my issues.

ordered a few times when all other fighting sites failed me. my most recent order was the new mma gloves, great quality and an even better price. i think rdx is gonna be my new go-to for all things fighting

It is just perfect, and the delivery was fast. I recommend it.

This organisation is a real scam. Bought some boxing gloves for a girlfriend after just 4 months and being used for just 6 times they start falling apart. Wanted to return them because it's just a badly made product. A real customer services would have taken them back and made sure they either improve the product or make sure it's never being sold again.
RDX customer service just replied that the product only comes with a warranty of 90 days and offered a discount of 10% on my new order, as if I ever want to buy another RDX product!!!

The worst experience I'm my life
After 2 weeks I am the one who approached them to ask for my order who was to be delivered in 3 days max.
They said it's out of stock and if I want I have to pay extra for replacement a sick amount of 5usd 29 AED
TO COMPLETLY AVOID

I had a issue with a free standing punch, I was hesitant to email in but once I did the team was very understanding and really helpful, I was met with quick reply’s and troubleshooting, in the end they organised a quick and easy collection of the bag and sent out a replacement bag on a priority basis, overall I was blown away by the service at RDX! Again big thank you to everyone who helped me, amazing team they have

Punchbag with base arrived promptly. I then had a query and emailed the RDX team who replied within the hour late at night!!! Exceptional customer care. Quality appears to be first class ....will use them again and recommend for anyone practising boxing/MMA.

Purchased the 6 ft free standing punch bag nearly 3 weeks ago, customer service have been completely fobbing me off, they've dispatched the item twice and both times the courier service have not received it.

Still weeks later I'm left with no refund or my item

Dealing with RDX Sports has been a pleasure! I ordered this punching bag and it arrived quickly but without the chains. I emailed their customer service team and the matter was handled with urgency and I quickly received the chains with a complimentary item. The customer service team are incredibly friendly and offered a suitable solution very quickly. I understand that things do go wrong but these guys are going above and beyond to rectify any issues you may have and it’s great to see!

At first I had some problems with wrong sizes and a torn rash guard but after talking with the customer service ( wich was very fast at replying ) they replaced the Radhauses with no additional price.
But I find it a bit weird that you have to play for the shipping if you want to send back something especially because Rdx is so big

Great gear and super nice support team

i have bought a lot of mma clothes from rdx and recently I got a pair of shorts that became stained when I washed them and they sent a new pair super fast great customer service👌

Ordered a rashguard from rdx. Shirt was perfect but had a small defect on the back.

Contacted customer service and got help straight away. They took my claim seriously and sent me a new shirt within 20 minutes. Never have i seen such good service.

I recently had the pleasure of interacting with the customer device team at RDX, and I must say, my experience has been nothing short of outstanding. From the moment I reached out for assistance, I was met with professionalism, attentiveness, and a genuine commitment to customer satisfaction.

The team’s knowledge of their products is truly impressive. They took the time to understand my specific needs.

As for the products themselves, RDX has clearly set a benchmark in quality and innovation. The gloves, I purchased have exceeded my expectations in terms of performance and reliability. The user-friendly interfaces and robust functionalities demonstrate RDX's commitment to creating devices that enhance user experience. Whether it’s their cutting-edge technology or the durability of their products, RDX has ensured that each item stands out in the crowded market.

Moreover, the support I received post-purchase was commendable. The customer service team was always available to address my queries and provide assistance whenever needed, making me feel valued as a customer.

In conclusion, I wholeheartedly recommend the customer device team and products at RDX to anyone seeking high-quality, reliable products coupled with exceptional customer service. It’s evident they prioritize their customers!

Absolute thieving company I had ordered a stand up punch bag for my nephew who had broken his hand therefore had to return. I was made to feel like a criminal to return my item I had to send over 30 email to complete a return and try to get a refund which I still have not recieved this is the worst company ever do not purchase from here unless you want to be robbed of your money they will charge you for returns an charge you for shipping an give you back half of what you paid an take your money they are thieves the service is awful worst customer service ever

Poor customer service from RDX and their delievery partner

Dispite contacting EVRI the courier you used and leaving a note on my door .see pictures

They delievered the parcel damaged to my neighbours house see picture. My neighbour tried to explain it to the driver but he did not understand ny neighbour.

I have severe allergy that is the reason i never have parcels delieved unless i am at home.

When i contacted RDX customer service they were very unhelpful ,cut me off and two people gave me incorrect information .

The consequence of this poor service i had to contact my brother who drove from Bedfordshire 66miles round trip, to pick up the box from my neighbour take it to their home desanitise the product see picture of the box but before you say it may of been my brother ,i have video door bell that shows the damage from the evri driver delievering the box.

All i asked for in my first call to your customer service was for the parcel to be picked up from my neighbour and a replacement sent to be delievered to my home but i was told by your team this is not possible .
I cannot remember the first person but i am sure you can listen to the recording the second agent was call Jonathan.
The product it self is good but this experience means i will never order another product unless i can pick the delievery date.we are normalising bad customer service which is why you have no reason to change . That is very sad

I’ve bought small items from RDX Sports before like gloves which are great, but this was my first time buying equipment. I purchased the RDX Kt Ronin 4ft Kids Free Standing Punch Bag and I’m really happy with it. The quality is excellent and it feels sturdy and well made. I’ll definitely be getting more equipment from RDX Sports in the future. Just wish they had better stock on gloves, the XS are needed. Quick delivery too

Items got delivered to the wrong address and the courier signed in our name, couldn’t find the parcel so emailed RDX all new items were sent out next day and delivered with no hassle this time, highly recommend 👍