RapidVisa Reviews 

2,881
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff members for guiding them thoroughly through the complex visa application process with great patience and expertise. Consumers constantly appreciate the prompt, reliable communication provided by the dedicated support team, which helps reduce stress significantly throughout the journey. Some reviewers were not happy with communication delays, mentioning that waiting several days for email responses made the entire process feel prolonged and frustrating. A few other people also felt that occasional document filing errors and difficulties reaching customer service created unnecessary complications during their important applications.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, patient, and... See more

Customer service

Consumers find customer service to be positive, highlighting the attentive and supportive nature of the team... See more

Service

Reviewers mention positive feedback about service, noting that the team is quick, thorough, and highly... See more

Response time

Customers report highly positive experiences regarding response times, consistently highlighting fast and... See more

User experience

Users describe positive interactions with user experience, highlighting how staff members are patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It took a little bit of time to straighten things out to make sure we had all of the needed documents, but that was only because I placed a few of them in the incorrect folder. The agent or representa... See more

Company replied

Rated 5 out of 5 stars

The Team/staff are really helpful with us to gather all the necessary documents, and they are making sure it's all correct. Services are great. Thank you rapid Team, right let's hope and pray that we... See more

Company replied

Rated 5 out of 5 stars

The staff are very helpful and knowledgeable during the application process. They were able to answer all my questions during this huge life event in my fiancee and I process. It took 20 months,... See more

Rated 5 out of 5 stars

RapidVisa has been an amazing support and help during this process. Without them I don't think I would have been able to do this. Phoemela was my agent, and she was always so kind and helpful, and she... See more

Company replied


Company details

  1. #17 of 80 best companies in Association or Organization

Written by the company

RapidVisa has now helped over 70,000 people process their immigration applications from 188 countries. We have 60+ full-time employees across our three offices. While we offer help with many petition types, we specialize in family reunification-type visas. We also assist with fiancée visas, spousal visas, and green cards (adjustment of status). RapidVisa brought 7 days a week live telephone and chat support to an industry that had never seen this level of service. Unlike most other immigration processors in business today, all of RapidVisa's support staff are actual RapidVisa employees, not contracted call centers. While we specialize in preparing immigration documents, our real strength lies in the extensive support we provide to our clients for a fixed, one-time fee. Whether your petition takes four months or two years, we continue to support you through the entire process for one low fixed fee and a money back guarantee. We guarantee the lowest price, and over 99% are approved.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(2,881)

269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% recommend them

They have helped me since I got my K1 visa (2019), then my Green Card (2020) and now for my naturalization (2023). They have been amazing, great customer service, very responsive and professional. I have never had any issue . Just good things to say about them. 100% recommend them

August 27, 2026
Rated 5 out of 5 stars

-Great service

-Great service
-"Rapid Visa is doing a great job with their communication. Their team is super quick to answer both emails and online live chats, which makes working with them really smooth.
Much appreciated to ma'am FLORA
God bless😇🙏❤️

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

I called in

I called in to request assistance with uploading additional information to finalize my review. Was greeted very warmly by RapidVisa customer support team member Flora, who processed my request flawlessly. Flora has continued to demonstrate why she is a valued asset at Rapid Visa. I commend her!

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

I want to thank all of yall for working…

I want to thank all of yall for working with me on this fiancee visa. Every one has done very well and professional. I believe Wendy Biongcog assistant me with k-1.
Jocelyn Dayon help me with with some stuff I didn't remember lol.
Ana Jeanette Cañete is now helping Bhang and I and she is doing a great job. Thank you very much.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

The staff are very helpful and…

The staff are very helpful and knowledgeable during the application process. They were able to answer all my questions during this huge life event in my fiancee and I process.
It took 20 months, no fault of Rapid Visa, but we are successful and my fiancee will be arriving in a few weeks.
I would highly recommend Rapid Visa service to anyone.
Thanks Rapid Visa,
Kevin and Jeri Mae

August 12, 2026
Rated 5 out of 5 stars

Nice person very accommodating

Nice person very accommodating, respectful and kind.. Specially in to ma'am Lean Faith good service you are not scared to ask because she will help you and treat yo kind with respect... She will help you the best she can.

August 12, 2026
Unprompted review
Rated 1 out of 5 stars

They are Horrible!!

They are Horrible!!! I paid about $1,500.00 for a service to be provided to my wife and my stepdaughter and the service was never provided!!! The service agents didn't speak English, the documents were wrongly filed with lots of mistakes and some never got filed at all!! I had to hired someone else to finish filing and take us to the finish line!! People's life's are at jeopardy and they just couldn't understand me or just didn't care. As stressful this process is they made it ten times worse!!! At the end they reimburse me 200.00 , a total rip-off!!! I strongly DO NOT recommend rapid visa!!

August 4, 2025
Unprompted review
Rated 4 out of 5 stars

K1 visa

Your staff was great and very helpful and patient with my inexperience with the online process.the support team was great recieving my e mails and putting them in my drop box and giving me helpful instructions,thanks for all the help.

July 23, 2026

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