Proshop.no Reviews 

5,536
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I must give 1 star. They charge extra for company deliveries, but they do not deliver to private adress ( company adress ), and you losse the right to complain because its a company. They customer ser... See more

Rated 5 out of 5 stars

Very happy with the customer service and pricing. I always get good customer service, only downside has been long shipping times due to the main warehouse being in Denmark.

Rated 5 out of 5 stars

After some research, we decided to switch from HP Instant Ink due to service instability, printer lockouts, and high costs for extra prints. HP support was also very time-consuming. We found EPSON’... See more

Rated 5 out of 5 stars

Quite often Proshop prices are lower than in any other store available from Norway. And the variety of goods is wider too. One time I got a faulty unit, which showed its problems only some months l... See more

Company details


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(5,536)

1,039 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I must give 1 star

I must give 1 star. They charge extra for company deliveries, but they do not deliver to private adress ( company adress ), and you losse the right to complain because its a company. They customer service is bad, so if you end up in a situation like this, you will not receive your goods and they will not care. Just not ethically correct.

July 14, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

I have purchased many products from…

I have purchased many products from Proshop over the years and have always had a very positive experience. The products are of high quality, delivery is fast and reliable, and customer service is professional and helpful.

What stands out the most is how smoothly they handle returns, warranty claims, and complaints. Every case I have had was processed quickly and fairly, without unnecessary hassle.

Proshop is a trustworthy retailer with competitive prices, excellent customer support, and a customer-friendly approach. I highly recommend them and will continue shopping there in the future.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER BUY DISCOUNT PRODUCTS THERE

NEVER BUY DISCOUNT PRODUCTS THERE

Proshop advertises products at very attractive prices, but after you place the order and pay, they immediately start sending delay emails. I waited for several weeks while they kept postponing delivery without any real solution.

The worst part came when I finally called customer service. They basically admitted they could no longer provide the product for the discounted price I originally bought it for, and instead suggested buying it again at a much higher price — even above the average price in other stores.

This feels extremely misleading and like a bait-and-switch tactic. Selling products they apparently cannot deliver at the advertised price is unacceptable. Very disappointing experience.

May 5, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Aweful customer Support

Aweful customer Support, sending a default phone back to them (broken after normal use) and was told it was not a warranty issue. Was billed 550 nok (50 eur) for return shipment. They take no accountability and are not at all accomodating to customer needs.

April 5, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Everything is great.

Everything is great.
But usually delivery in other companies are for free if you spend like a minimum of 1000nok, but here still you need to pay for it.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

My order was well packed, and sent VERY quickly. I could track it every step as they gave me tracking numbers.
Price wise, it was good, and I could find what I wanted at Proshop, when I couldn't find it anywhere else. Nice, easy transaction. A++

February 22, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

The store sells out-of-stock products

The store sells out-of-stock products. I ordered Resident Evil Reqium Deluxe Edition PS5. The game was supposed to ship on March 2, 2026. The store moved the shipment to March 24, 2026. If I had known, I would have ordered from a different store. I do not recommend it!

Butikken selger utsolgte produkter. Jeg bestilte Resident Evil Reqium Deluxe Edition PS5. Spillet skulle sendes 2. mars 2026. Butikken flyttet leveringen til 24. mars 2026. Hvis jeg hadde visst det, ville jeg ha bestilt fra en annen butikk. Jeg anbefaler det ikke!

March 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look