I must give 1 star. They charge extra for company deliveries, but they do not deliver to private adress ( company adress ), and you losse the right to complain because its a company. They customer ser... See more
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Very happy with the customer service and pricing. I always get good customer service, only downside has been long shipping times due to the main warehouse being in Denmark.
After some research, we decided to switch from HP Instant Ink due to service instability, printer lockouts, and high costs for extra prints. HP support was also very time-consuming. We found EPSON’... See more
Quite often Proshop prices are lower than in any other store available from Norway. And the variety of goods is wider too. One time I got a faulty unit, which showed its problems only some months l... See more
Company details
Contact info
Lundevegen 29, 3800, Bø i Telemark, Norway
- +47 35060606
- support@proshop.no
- proshop.no
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 8% of negative reviews
Typically replies within 1 month
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I must give 1 star
I must give 1 star. They charge extra for company deliveries, but they do not deliver to private adress ( company adress ), and you losse the right to complain because its a company. They customer service is bad, so if you end up in a situation like this, you will not receive your goods and they will not care. Just not ethically correct.
Very happy with the customer service…
Very happy with the customer service and pricing.
I always get good customer service, only downside has been long shipping times due to the main warehouse being in Denmark.
perfect ....
Very good
Very good. It went very fast to get my product.
I recommend them
Quick and good price
I have purchased many products from…
I have purchased many products from Proshop over the years and have always had a very positive experience. The products are of high quality, delivery is fast and reliable, and customer service is professional and helpful.
What stands out the most is how smoothly they handle returns, warranty claims, and complaints. Every case I have had was processed quickly and fairly, without unnecessary hassle.
Proshop is a trustworthy retailer with competitive prices, excellent customer support, and a customer-friendly approach. I highly recommend them and will continue shopping there in the future.
Fantastic net shop
Fantastic net shop, service and prices. I always buy from them.
NEVER BUY DISCOUNT PRODUCTS THERE
NEVER BUY DISCOUNT PRODUCTS THERE
Proshop advertises products at very attractive prices, but after you place the order and pay, they immediately start sending delay emails. I waited for several weeks while they kept postponing delivery without any real solution.
The worst part came when I finally called customer service. They basically admitted they could no longer provide the product for the discounted price I originally bought it for, and instead suggested buying it again at a much higher price — even above the average price in other stores.
This feels extremely misleading and like a bait-and-switch tactic. Selling products they apparently cannot deliver at the advertised price is unacceptable. Very disappointing experience.
Jeg er veldig fornøyd
I’m very satisfied with the purchase: it was nicely packed ,and it took only two days to be delivered.Recommended.
better than expected
Product delivered on time. And it works even better than expected.
Aweful customer Support
Aweful customer Support, sending a default phone back to them (broken after normal use) and was told it was not a warranty issue. Was billed 550 nok (50 eur) for return shipment. They take no accountability and are not at all accomodating to customer needs.
Everything is great.
Everything is great.
But usually delivery in other companies are for free if you spend like a minimum of 1000nok, but here still you need to pay for it.
Five stars.
Fast, reliable, one article had an error, warranty exchange already on its way. 👍
Honesty and professionality is their…
Honesty and professionality is their trade mark.Iam happy to buy from this online shop.
Great service!
My order was well packed, and sent VERY quickly. I could track it every step as they gave me tracking numbers.
Price wise, it was good, and I could find what I wanted at Proshop, when I couldn't find it anywhere else. Nice, easy transaction. A++
The store sells out-of-stock products
The store sells out-of-stock products. I ordered Resident Evil Reqium Deluxe Edition PS5. The game was supposed to ship on March 2, 2026. The store moved the shipment to March 24, 2026. If I had known, I would have ordered from a different store. I do not recommend it!
Butikken selger utsolgte produkter. Jeg bestilte Resident Evil Reqium Deluxe Edition PS5. Spillet skulle sendes 2. mars 2026. Butikken flyttet leveringen til 24. mars 2026. Hvis jeg hadde visst det, ville jeg ha bestilt fra en annen butikk. Jeg anbefaler det ikke!
Fast delivery just what I wanted
Fast delivery just what I wanted, no stress. Perfect. Thank you. ☺️
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