Proshop.no Reviews 

5,719
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I always find good value for money at proshop, products arrive without delay or hassle. They have a wide selection of products, I bought home electronics, støvsuger and computer accessories so far, al... See more

Rated 1 out of 5 stars

Lousy customer service. Non existent. Bought a house appliance, broke after 10 days. Called the manufacturer, they said to send it to them, they will fix it for free. Sent it back to Proshop so they... See more

Rated 5 out of 5 stars

Quite often Proshop prices are lower than in any other store available from Norway. And the variety of goods is wider too. One time I got a faulty unit, which showed its problems only some months l... See more

Rated 5 out of 5 stars

After some research, we decided to switch from HP Instant Ink due to service instability, printer lockouts, and high costs for extra prints. HP support was also very time-consuming. We found EPSON’... See more

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4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

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(5,719)

1,076 reviews in the last 12 months

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Rated 2 out of 5 stars

delivered point moved for another far away

When selected to be delivered in an automated postnord box, happened 2 times the the orders where moved from the chosen automated box to another one far away. Because of this reason I started to choose only physical non automated ones.
It might be also shortage of staff in the month of july.
Customer shouldn't be affected

July 5, 2025
Unprompted review
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Rated 1 out of 5 stars

I am not allowed to return a package because they are slow.

I bought a headset from proshop but when the package arrived it was a different headset. When I was going to return the package I saw that I never got an order number. I sent in an email where I asked to get it and after a few weeks I finally got the order number. But when I was going to return the package it said that it could not be returned anymore. So I called customer service and they said that they would send me a new email where I could return the package with a link. I never got that email. I then sent in a new email where I asked for a new link where I could return the package. After a few more weeks I got the link and got the same message that I could not return the package. I called again a few weeks later and was told that there was nothing they could do anymore since it had been three weeks since they sent the link to return the package.

September 24, 2025
Unprompted review
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Reply from Proshop.no

Hei Kristian, og takk for din omtale.

Jeg ser du har snakket med oss på telefonen, og fått tilsendt returseddel den 14.08, slik at du kan returnere varen om du har mottatt feil. Dersom du har spørsmål er det fint om du kontakter oss på Support@Proshop.no.

Med vennlig hilsen Proshop kundeservice

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Rated 2 out of 5 stars

Open box product

Open box product. Protective seals were balled up inside and input protection plug removed

September 2, 2025
Unprompted review
Proshop.no logo

Reply from Proshop.no

Hei, og takk for din omtale.

Vi må bare beklage om det muligens har skjedd en feil i pakkeprossesen, og at du muligens har mottatt en demo vare. Ta kontakt med oss på Support@Proshop.no så skal vi selvfølgelig finne en løsning.

Med vennlig hilsen Proshop kundeservice

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Rated 1 out of 5 stars

I bought a vacuum cleaner robot at…

I bought a vacuum cleaner robot at Proshop.no, and we never made it to work. For almost 2 years I tried to stablish contact through email and never got a reply. Now I have a faulty equipment with no use. Terrible customer support, actually nonexistent customer support. Please, do not buy with them.

July 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Zero Complaints

Product was available and was delivered quickly. I now have the floor cleaner I wanted — and that other stores did not carry. Zero complaints about this transaction.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery of new printers

After some research, we decided to switch from HP Instant Ink due to service instability, printer lockouts, and high costs for extra prints. HP support was also very time-consuming.

We found EPSON’s ink tank printers to be a much better value. Proshop.no had them in stock, ordering was smooth, and the new printers were up and running in two days. Best of all, the print quality is much better.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Faster than it used to be!

I was used for ProShop to not be a particularly fast shop compared to say Komplett, but I was very surprised to receive the order just a few days after I placed it (there was a weekend in between).

So pleasantly surprised :)

March 10, 2025
Unprompted review

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