Propel Parts Reviews 

Fast response. Great price. Good communication not much time waiting for a answer

We accidentally ordered twice the same item and Misty caught it and contacted us immediately to clarify. Fabulous service!!! Highly recommend!

He resolved all my doubts and gave me clear solutions.

At the beginning, I experienced significant delays and communication issues regarding my order, which honestly caused serious concern because the parts were urgently needed for an important project.

However, after continuous follow-up, the Propel Parts team handled the matter professionally, provided shipment tracking, and the parts finally arrived successfully.

I especially appreciate their willingness to communicate, acknowledge the issue, and continue working toward resolving the situation.

In international business, delays can sometimes happen, but what matters is the final commitment to resolving the issue properly.

Thank you to Daniel and the team, and hopefully future transactions will be smoother for both sides.

I was able to source my parts with propelparts in one click pay and have the shipment worked on under 60 minutes, with various options of couriers i received my shipments in less than 10days
The parts a durable and efficient

I have ordered from here a lot over the last couple years. Customer service has been great! Best place to get pins and bushings for your buckets! I will order from here again.

My co-worker placed an order and wasn't sure it went through online. I later placed the same order thinking the previous order didn't go through. To my surprise both orders went through, and I needed to cancel one of the orders. I called and spoke with someone who instructed me someone would contact me about the situation. I was contacted by Misty and she said she would do her best to cancel one of the orders but not sure if she could because they were next day orders. A small tome later I received an email saying she was able to cancel one of the orders. Thank you to Misty and the entire Propel Parts Team. Greatly appreciated!!

Found Propel Parts while looking for parts to repair a D6C dozer that has been sitting for 20 years. Great parts, great prices, fast shipping and excellent customer service.

They went above and beyond to make sure my order was right. Thanks again

Misty reched out immediately because I accidentally placed an order twice. Fantastic service.

Australian buyer, sales where professional and very responsive with secure parts identification.
Highly recommend.
Bedrock Exploration Pty Lt, Australia

WANTED TO THANK PROPEL PARTS FOR THEIR ATTENTION TO AN URGENT MATTER I HAD. THEY RESPONDED QUICKLY & RESOLVED IT. I ALSO WANTED TO MENYTION THAT OUR CUSTOMER'S ARE VERY HAPPY WITH THE PARTS EWE HAVE BEEN ORDERING FROM PROPEL. WE WILL DEFINITLEY CONTINUE TO DO BUSINESS.

Our CSR for Dymax Inc., Deb, has been extremely helpful and consistently provides quick, accurate information regarding parts and inventory. When we encounter difficulties finalizing transactions through the internal website, she is able to promptly generate quotes and provide an external, secure method for payment. Her responsiveness and willingness to assist play a key role in supporting our team’s success.

Very nice job

Great prices prompt courteous customer service and fast shipping.

Everything fine, thank you. The only thing with which I had a problem in your Software, is that when I have more than 10 different items on the list, I can't scroll to the first ones. But besides that, I am very happy in going on with buying your parts.

Had a great experience with ordering correct engine gaskets for our 3208 caterpillar engine

I placed and order for a part from their website with no problem. A few hours later I received an email from Deb in customer service. Deb said they have the part in stock but not for the price I paid. Deb said I had two options which were to get a refund or pay double the amount that I placed the order for. At the time I received the email from Deb the part I ordered was still showing in stock for the price I agreed to. Deb said it was a rare occurrence that their website showed incorrect prices. I felt duped and misled by their website.