The app is very fast, no spooling at all. Four stars instead of five because many of the templates suit photos that are landscape rather than portrait orientation so you have to go through to check n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve made over a dozen books with Popsa over the years. My most recent one was more unusual and I wanted to customise the layout. There was an excellent range of layout options to chose from, I had to... See more
Relatively simple and straight forward process once you’ve loaded your photos BUT it doesn’t “just take 5 minutes to create your perfect book”. All in all, it’s taken me closer to 4 hours.. I c... See more
Company replied
The photobook shows good quality printing and binding. The app was easy to navigate for someone like me who is not technology savvy. It takes some time to design, definitely more than 5 minutes, if yo... See more
Company replied
Company details
Written by the company
Make personalised Photo Books in minutes. Transform memories big and small into a timeless keepsake for yourself, or a meaningful gift for loved ones.
Contact info
United Kingdom
- hello@popsa.com
- popsa.com
4.4
Excellent
135K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Regular customer-always great service
Regular customer-always great service, easy to use - very lovely work with photos sent! Highly recommended-no hesitation to purchase yet again!
September 6, 2026
Very easy and straightforward to…
Very easy and straightforward to upload and I appreciated being made aware of poor quality of certain photos.
September 6, 2026
I like the look of what I did
I like the look of what I did. But it was fiddly and photos kept moving and disappearing. But I was doing it on a phone. Maybe easier on a tablet with bigger screen. Looking forward to seeing what I get in the actual. I have other projects in mind.
September 6, 2026
Unprompted review
Easy to use and a great experience so…
Easy to use and a great experience so far! Creating personalised products with my family photos was simple and enjoyable. I’m excited to receive my order
September 6, 2026
Es war toll!
September 6, 2026
easy and quick
September 6, 2026
Summer Discount?? Free postage? Dont believe it
I spent 25 minutes trying to activate the free standard postage offer. Was eventually advised it was successful...then was charged almost £7 at checkout which, after another 15 mins of effort, I could not remove.
AND.. eMail stating 50% Summer discount. Used the code and it doesnt get applied. Non existent!!! Total bullshit. I was due to pay circa £40, had to fork out £84.
Feel cheated. Robbed. Misled. My 3rd book from Popsa. Will probably be my last.
September 6, 2026
Amazing quality and brilliant was to…
Amazing quality and brilliant was to save special memories
September 6, 2026
Really good app
Really good app, took a little time to understand how to personalise it to my liking but all in all the visuals are great. I like how you get to see in a 3D view how your finished product will look. Very easy to place a personalised order.
September 6, 2026
Popsa was very easy to use
Popsa was very easy to use. I thought using it on my phone would be tricky but it was fabulous. Moved pages swapped photos, all very easy.
Just wanted to add a bit of text here and there.
September 6, 2026
This is a great idea on some occasions…
This is a great idea on some occasions when you want to preserve a memory. Great app and easy to do. Good quality result promptly posted.
August 29, 2026
simple et rapide
September 6, 2026
Easy to use and adjust as required
Easy to use and adjust as required. No concerns with picking what you wanted. First time doing thos and great discount.
September 3, 2026
Easy to create an album from a file of…
Easy to create an album from a file of photos. The ease of swapping, deleting and adding photos could be better though.
September 5, 2026
Very easy to use
August 31, 2026
My 5th book order this year
My 5th book order this year with multiple copies of each, a total of 9 books.
Happy with product & service.
September 6, 2026
Disappointed
The ornaments were see through. The sample shown me was vibrant & colorful appeared to have a solid background. To me they are not up to the standards I have seen & now expect from Popsa. Disappointed…
September 3, 2026
I love working with Popsa
I love working with Popsa! It’s so easy to get around the app.
September 5, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.