PetEdge Reviews 

8,754
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 640 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressive selection of supplies, noting that prices are affordable and lower than competitors. Consumers also enjoy the fast delivery service, mentioning that orders usually arrive quickly and in secure packaging. Shoppers find the ordering process straightforward, making it easy to find desired items and complete purchases. However, some customers also noted frustrating issues with order delays, backorders, or unexpected payment hurdles. A few other people felt that certain grooming tools lacked durability, reporting that parts broke down quickly during use. Some reviewers additionally experienced minor inconveniences regarding sizing guides or international shipping expenses.

What people talk about most

Product

Consumers find product quality and selection to be exceptionally satisfying, frequently praising durable... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight fast... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting that packages arrive... See more

Price

Clients share positive opinions on price, noting fantastic deals and economical costs compared to other... See more

Quality

Customers had positive experiences with quality, expressing great satisfaction with items like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love PetEdge and use them often for stocking my grooming salon, but I’m a bit disappointed with the Paw Mats I recently purchased. I received them yesterday and was really excited to try them out.... See more

Company replied

Rated 4 out of 5 stars

I’m so happy that I was able to buy my dog’s Shampoo & conditioner from PetEdge. Since my dog was a puppy this was his brand I never changed it. I was very disappointed when it was discontinued from A... See more

Company replied

Rated 4 out of 5 stars

We bought 2 muzzles for taking our nippy dog to the vet. This brand of muzzles were recommended by our vet. They were delivered quickly and appear to be great for our needs. The only improvement I wo... See more

Company replied

Rated 5 out of 5 stars

I have shopped with PetEdge for years. First as a source to gift an animal shelter that we volunteered, then for our own personal use. They have always given great service, sell quality products and d... See more

Company replied



Company details

  1. Pet Store
  2. also in
  3. Pet Supply Store

About PetEdge

Written by the company

petedge

PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.
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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(8,754)

618 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recieved our items quickly at a great…

Recieved our items quickly at a great price

November 4, 2026
PetEdge logo

Reply from PetEdge

Thank you for leaving us a Review we always do our best with our shipping for all of our customer, we are happy to hear it arrive on time to you, Thank you for choosing Petedge for your grooming needs we appreciate your business!

Rated 5 out of 5 stars

Easy ordering experience and quick…

Easy ordering experience and quick delivery!

November 4, 2026
PetEdge logo

Reply from PetEdge

This is fantastic to hear and thank you for taking the time to give us a great review. We are happy to hear that your online experience was easy and that you had a quick delivery. Thank you for choosing PetEdge for your grooming needs we truly value your business.

Rated 5 out of 5 stars
PetEdge logo

Reply from PetEdge

Thank you for sharing your review with us. We are happy to see that your items delivered to you quickly and that you appreciate our quality products. Thank you for choosing PetEdge for your grooming needs we truly value your business!

Rated 4 out of 5 stars

Great experience…

i was able to order what i wanted in a timely manner I like the variety of products and delivery was quick.

November 3, 2026
PetEdge logo

Reply from PetEdge

All good things to hear and thank you for taking the time to give us a great review, we appreciate it! Thank you PetEdge!

Rated 5 out of 5 stars

Always excellent customer service!!!

Always excellent customer service!!!! Thank you

October 25, 2026
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Reply from PetEdge

Thank you for leaving us a positive review we truly appreciate it! Thank you for choosing PetEdge for your grooming needs we truly value you and your business!

Rated 5 out of 5 stars
PetEdge logo

Reply from PetEdge

Thank you for taking the time to give us a great review we truly appreciate knowing our DC packaged your items well and shipped everything quickly. We will share this review with our DC team as they will appreciate this. Thank you for choosing PetEdge for your grooming needs we truly value your business! 🐕❤️

Rated 5 out of 5 stars

They always carry what I need for a…

They always carry what I need for a good price

October 26, 2026
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Reply from PetEdge

We love hearing that we have what you need and good prices and appreciate you giving us a great review. Thank you for choosing PetEdge for your grooming needs your business is truly valued. 🐕❤️

Rated 5 out of 5 stars

Great prices

Great prices, easy to use site, fast delivery! What else can you ask for?

October 24, 2026
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Reply from PetEdge

This is such a great review, thanks for making our day! We are happy that everything from our pricing to our site, and fast shipping was all great! Thank you for choosing PetEdge for your grooming needs we truly appreciate you and your business! 🌞🐕❤️

Rated 5 out of 5 stars

PetEdge had the exact product I needed

PetEdge had the exact product I needed. Shipping was fast and free!

October 23, 2026
PetEdge logo

Reply from PetEdge

This is the best to hear and thank you for taking the time to share your experience with us, and we are happy to hear that we had exactly what you were needing. Thank you for choosing PetEdge we truly appreciate you and your business!

Rated 1 out of 5 stars

Terrible product

The pails are not indeed heavy duty, I’ve only had a few weeks and they are already rusting and ripped

September 29, 2026
PetEdge logo

Reply from PetEdge

Hello, Unfortunately our warranty does not cover any rusting issues but if they are ripped you can send us a picture to Support@petedge.com so we can provide this issue to the correct department this will be our issue with pails being rusty and ripped you do have 30 days from the day you received the items to return it back to us if you are able to provide us with the pictures we can send you a label to have it return to us to attach to any returns if we do not received any proof of the situation you will be responsible to paying the return shipping cost. we apologize about the inconvenience. Thank you for choosing PetEdge we appreciate your business.

Rated 5 out of 5 stars

Management

I’ve had managers that strictly treat there employees like they are under them and just overall made the experience working with them unlikable. But this is not case with my Manager Rachel Vincent, I absolutely respect and love working alongside her she makes me feel like I am allowed to make mistakes and she is really good at teaching me new techniques for grooming. She also makes work fun which in many cases I’ve never had a job that is fun! I absolutely love working with petsmart because it feels like a family.

October 22, 2026
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Reply from PetEdge

Thank you for your review we truly appreciate it. Thank you for choosing PetEdge your business is appreciated.

Rated 4 out of 5 stars

fast delivery

October 21, 2026
PetEdge logo

Reply from PetEdge

Hi, thank you for leaving us a review we always try to do our best to get our packages just on time for our customers we appreciate your review. Thank you for choosing PetEdge for your grooming needs we appreciate your business.

Rated 5 out of 5 stars

Our go to grooming source!

Great selection, great service, quick delivery!

October 23, 2026
PetEdge logo

Reply from PetEdge

All great things to hear and thank you for taking the time to give us a great review, we really appreciate it! Thank you for choosing PetEdge for your grooming needs, we truly value your business! 🐕❤️

Rated 5 out of 5 stars

Fast shipping

Fast shipping, all my products arrived safely, and I found a new item I love at a surprisingly good price! And a water bottle as a free gift ⭐️⭐️⭐️

October 19, 2026
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Reply from PetEdge

This is great to hear, and we are happy you liked our 70th anniversary water bottle, thank you for being a part of our celebration. Thank you for choosing PetEdge for your grooming needs we truly value your business!

Rated 5 out of 5 stars

My order came on time and everything…

My order came on time and everything was OK great. thanks.

October 20, 2026
PetEdge logo

Reply from PetEdge

Thank you for giving us a great review we are happy to hear that everything went well! Thank you for choosing PetEdge for your grooming needs we truly appreciate your business.

Rated 5 out of 5 stars

It was easy to get what I needed and…

It was easy to get what I needed and the cost, even with shipping, was less expensive than another popular online website.

October 24, 2026
PetEdge logo

Reply from PetEdge

This is fantastic to hear that our shipping was less expensive and thank you for sharing your experience with us! Thank you for choosing PetEdge we truly appreciate your business!

Rated 5 out of 5 stars

EAsy on line shopping

EAsy on line shopping. Always have the products I need.

October 24, 2026
PetEdge logo

Reply from PetEdge

Thank you for taking the time to give us a fantastic review and thank you for sharing your experience with us! We are happy to hear the online experience was easy! Thank you for choosing PetEdge we truly value your business!

Rated 5 out of 5 stars

Excellent experience

Everything arrived way quicker than expected

October 22, 2026
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Reply from PetEdge

Thank you for sharing your experience with us, Happy to hear the package arrive quick we do our very best to always get the product as quick as we can to our customer and provide the best shipping. we truly appreciate it. Thank you PetEdge

Rated 5 out of 5 stars

was very good found what i need and i…

was very good found what i need and i like the free shipping of 99 dollars or more.

October 21, 2026
PetEdge logo

Reply from PetEdge

Thank you for sharing your experience with us, Happy to hear you was able to find what you was looking for. we truly appreciate it. Thank you PetEdge

Rated 5 out of 5 stars

Good communication when I needed to…

Good communication when I needed to exchange an item due to size.

October 15, 2026
PetEdge logo

Reply from PetEdge

Thank you for the positive review, and we appreciate knowing that we are able to provide the communication needed to exchange your item. Thank you for choosing PetEdge for your grooming needs your business is appreciated! 🐕❤️

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