Perfumería Júlia Reviews 

Reply from Perfumería Júlia

Aug 25, 2026

Dear customer,

We would like to thank you sincerely for sharing your review. We are delighted to hear that you found a wide selection of products at Perfumería Júlia and that you found the delivery service to be prompt and satisfactory.

We also appreciate your feedback regarding our prices. We understand the importance of offering competitive prices and have taken note of your comment, which helps us to continue improving our range.

Thank you for your trust, and we look forward to the pleasure of serving you again.

Kind regards.

Reply from Perfumería Júlia

Aug 25, 2026

Dear customer,

We sincerely regret the experience you have described and, in particular, that you did not receive a response to your previous enquiry. We apologise for the inconvenience caused and fully understand your disappointment at this situation.

We also understand your surprise at receiving the product in a different format to the one you expected. We would like to review your case personally and check all the details of your order so that we can provide you with the appropriate assistance and a suitable solution.

We would be grateful if you could contact us at info@perfumeriajulia.es, providing your order details, so that our team can look into what happened and address your enquiry.

We are sorry that this experience did not meet your expectations and we thank you for sharing your feedback with us, as it helps us to improve our service.

Kind regards.

Reply from Perfumería Júlia

Jul 23, 2026

Dear Customer:

Thank you very much for sharing your experience and for taking a few minutes of your time.

We are glad to hear that you were satisfied with the price, the security of the shipment, and the service you received. Your words are a great source of motivation for our entire team and encourage us to continue working to provide the best possible experience for our customers.

We sincerely appreciate the trust you have placed in us and look forward to serving you again in the future.

Best regards.

Reply from Perfumería Júlia

Apr 20, 2026

Dear Customer,

Thank you very much for sharing your feedback with us.

We are pleased to hear that you found our prices competitive and that the difference compared to other offers was significant. We also appreciate your comments regarding the delivery time and packaging, as your opinion helps us to continue improving our service.

We are glad that overall your experience was satisfactory, and we remain at your disposal should you need any further assistance in the future.

Kind regards,

Reply from Perfumería Júlia

Apr 20, 2026

Dear Customer,

Thank you very much for taking the time to share your feedback.

We are delighted to know that you are satisfied with our prices and that the delivery was fast. Your positive comments are greatly appreciated and encourage us to continue working to offer the best possible service.

We remain at your disposal for any further assistance you may need.

Kind regards.

Reply from Perfumería Júlia

Mar 5, 2026

Dear Customer,

Thank you very much for your comment.

We are pleased to know that everything was satisfactory and that your experience has been positive. Please do not hesitate to contact us if you need any assistance in the future.

Kind regards.

Reply from Perfumería Júlia

Feb 23, 2026

Dear Customer,

Thank you very much for sharing your experience.

We are delighted to hear that you were satisfied with the speed of our service and delivery, and that you enjoyed the perfume gift included with your order. Your feedback encourages us to continue providing excellent service to all our customers.

We look forward to serving you again in the future.

Kind regards

Reply from Perfumería Júlia

Feb 9, 2026

Dear customer

Thank you for contacting us and for sharing the details of your experience.

We sincerely regret the delay in the processing of your order and the subsequent cancellation, as well as the inconvenience and concern this situation may have caused. We fully understand your frustration, particularly given that the initial delivery timeframe indicated a much shorter period and that your funds remained retained during this time.

Please be assured that this situation does not reflect the level of professionalism and service standards we strive to provide to our customers. Your case has been forwarded to the relevant department for thorough review in order to clarify what occurred and to prevent similar incidents in the future.

Regarding the refund, we confirm that it is being processed with the highest priority and will be completed in accordance with the corresponding banking timeframes. Should you require any further information or assistance, please do not hesitate to contact us.

Once again, please accept our sincere apologies for the inconvenience caused.

Yours faithfully,

Reply from Perfumería Júlia

Nov 27, 2025

Dear Manuel,

We sincerely apologize that the delivery time for your order did not meet your expectations. We understand how important it is to receive products promptly, and we regret that our service fell short on this occasion.

We are currently reviewing the situation internally to identify the cause of the delay and to prevent it from happening again in the future. We appreciate you taking the time to inform us, and we are sorry that you had to turn to another supplier to receive your product on time.

If you decide to give us another opportunity in the future, we would be pleased to offer you a much faster and more satisfactory experience. Should you have any additional questions or require personalized assistance, please do not hesitate to contact us directly.

Thank you for your understanding.

Kind regards,

Reply from Perfumería Júlia

Oct 27, 2025

Dear Customer,

Thank you for your comment! We're glad to hear you had a good experience with our service and prices.

Kind regards

Reply from Perfumería Júlia

Jan 16, 2025

Dear Customer,
We deeply regret the inconvenience you have experienced with the product purchased. We apologize for the lack of response in your case.

To properly handle your issue, please contact us again via email at info@perfumeriajulia.es, and we will forward your case to the relevant store department to provide you with a solution as soon as possible.

We appreciate your understanding and apologize for the issues caused.

Cordially.

Reply from Perfumería Júlia

Nov 13, 2024

Dear Customer,
We sincerely appreciate your trust and loyalty.

Thank you for giving us the pleasure of sharing your experience and for taking the time to give us your feedback.

We are pleased with your satisfaction with our service.

We are always at your disposal,
Yours sincerely.