Pdfcustomers Reviews 

192
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, most reviewers were let down by their experience overall. Many people reported unexpected recurring charges and monthly subscriptions, often after an initial small payment or free trial. Customers found it difficult to cancel these unwanted subscriptions, with some being charged substantial fees even after attempting to stop payments. Reviewers often felt misled, believing they were making a one-time payment for a service, only to discover they were enrolled in a costly ongoing subscription. However, some customers also noted that the service itself functioned properly for its intended purpose, such as document editing or conversion.

What people talk about most

Payment

Customers consistently note negative experiences with payment, frequently reporting unexpected and recurring... See more

Subscription

Clients share negative opinions on subscription, with many reporting unexpected charges and difficulty... See more

Price

Consumers find price to be a significant source of dissatisfaction, with many reporting unexpected and... See more

Website

Customers had negative experiences with the website, with many expressing strong dissatisfaction and advising... See more

Service

People report negative experiences with service, with many reviewers describing it as a "nightmare" and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Scummy company. Cancelled, was charged 24 then randomly charged 50, try to access their website to verify my cancellation and unable, doesn't even recognize my email. Investigation opened up with my... See more

Rated 1 out of 5 stars

This company is a scam.They are taking money from my account every month in 4 different merchant names, no luck cancelling my subscription. These people are stealing money and need to be stopped by th... See more

Rated 1 out of 5 stars

A terrible service which forces you to pay for an initial document editing. Then changes you 50 pounds for a monthly subscription you did not ask for. When I tried to cancel my subscription I could... See more

Rated 1 out of 5 stars

This company should be avoided at all cost. I used their free trial and cancelled the subscription. They still take £46 from my account despite being told to delete all my details and future payment... See more


Company details


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1.1

Bad

TrustScore 1 out of 5

192 reviews

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No history of asking for reviews

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1.1

All reviews

(192)

191 reviews in the last 12 months

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Rated 1 out of 5 stars

Very expensive

It works fine but I accidentally discovered they charged mij bank account monthly for € 50. It was a lot of work to cancell my subscription and they even offered me a new plan for € 5,99 a year!
Bad business!

July 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Illegal charge of my credit card

You charged my credit card ..0006 of GREDIA BANK/ GREECE on 11/7/2026 with the amount of € 49,95. This action of yours is at first illegal since I have never given to you the data of my card and obviously you collected them following an illicit way.
At first I addressed consequently to Greek Cybercrime Prosecution.
You are requested to refund immediately the above sum of € 49,95 and to cancel this card and probably other cards of my own.

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scumbags

Absolute scumbags - took a payment for $1 to amend a one of PDF editor requirement then without me knowing or signing up to it have been taking $85 every month as a direct debit for the last 6 months. I have tried to cancel my subscription and have not had any success. These website is extremely misleading and not trustworthy, they should be investigated . Definitely do not Trust

July 21, 2026
Unprompted review
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Rated 1 out of 5 stars

scammer

Unable to cancel even you clicked the cancel button and you will realize it is grey. It didn't cancel and charged me for continuously three months. They played the tricks by reduced the price from higher to lower and let the minimum amount auto deducted when your account just have a small amount inside.

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam.

This company is a scam.They are taking money from my account every month in 4 different merchant names, no luck cancelling my subscription. These people are stealing money and need to be stopped by the authorities. They are based in the USA so why are the authorities not stopping them?????

July 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Completely fraudulent

Completely fraudulent. They've been charging my card randomly $249 - even after replacing my bank card. Shut this company down ASAP. DO NOT USE, EVER.

July 5, 2026
Unprompted review
Rated 1 out of 5 stars

Total SCAM

Total SCAM, they are scammers, be aware and stay away from them, will force charges on your card every month!

June 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolute scam

Absolute scam, they will sign you up and charge you different amounts every month. They took over 500 dollars from me and when I contacted support, they told me I need to cancel my subscription - the one I never bought. I emailed them to explain this and got no response. Genuinely thinking of contacting authorities because this is ridiculous. Until then I will just have to cancel my rent. Which a couple days before rent is due is just the cherry on top. F this site and everyone that has anything to do with it. Scam.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

Wish I'd read this

Wish I'd read this - classic scam/rip off. Free trial - then pay but you can't cancel within the first 24 hours - then when you do they "send" a code to verify except the code never arrives. Two debit payments later - AmEx useless/complicit in my opinion. I have blocked them finally.

June 22, 2026
Unprompted review
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Rated 1 out of 5 stars

**Avoid This Company

**Avoid This Company – Repeated Unauthorized Charges**

My experience with this company has been absolutely appalling. I used their PDF editing service only once, paid for that single job, and cancelled the subscription well within the required period. Despite this, they charged me a monthly fee three separate times.

Google Wallet even warned me that someone was attempting to withdraw money and initially blocked the transaction. Nevertheless, the company continued trying to charge me repeatedly until a payment was eventually taken from a card that I do not even use for this type of transaction.

This pattern of repeated charges after cancellation appears extremely deceptive and raises serious concerns about the company’s billing practices. I consider this conduct completely unacceptable and deeply dishonest. Customers should not have to monitor their bank accounts constantly after cancelling a subscription.

Based on my experience, I strongly advise everyone to stay away from this company. Check your bank statements carefully, block further payments, and think twice before entering your card details on their website.

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

I never signed up for a trial and kept…

I never signed up for a trial and kept getting charged $49.95 that my bank automatically declined.

I cancelled the card they kept trying to charge and got a whole new card number.

Haven't used the new card on any subscriptions, trials etc and just got a charge from them again on my new card. Not sure how they got my card info.

I literally just activated it a few days ago.

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Scummy company

Scummy company. Cancelled, was charged 24 then randomly charged 50, try to access their website to verify my cancellation and unable, doesn't even recognize my email. Investigation opened up with my bank. Immediate refund. Ya know what a pos company you are. Pretty sad. You should be upfront and not try to deceive others.

June 16, 2026
Unprompted review

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