I refinanced three of my investment properties using their DSCR loan program. My interest rate ranged from 7.3% to 8.0% with a point buy-down; I was hoping for a rate between 6.3% and 6.5%. The en... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had a great experience working with Shervin Modir. He helped me and my mom secure a DSCR loan for her investment property in Georgia, and I can’t recommend him enough. One of the things I really a... See more
This was a great experience Very great Company, I worked with Gisele and she did a awesome job, a true professional and great at what she does. it was one of the best experiences I've had in busines... See more
I worked with Shervin Modir on a refinance of a Florida condominium project. Sherv was very professional and met all my needs during this process. Sherv worked through all my questions and concerns a... See more
Company details
- #29 of 33 best companies in Mortgage Lender
- #33 of 45 best companies in Investment Service
- #79 of 85 best companies in Loan Agency
- #11 of 14 best companies in Mortgage Broker
- #7 of 11 best companies in Real Estate Agency
Written by the company
With our team having more than 30+ years of experience and over thousands of funded loans, we are one of the top choices for real estate financing. Big or small, LoanGuys.com does it all. We pride ourselves on funding the impossible, successfully securing deals that traditional banks won’t consider. We are a no-experience required lender, which means you don’t need to have two to three successful deals under your belt just to qualify. Bad Credit? No Problem. We’ve got you covered there too. Our three main services are Rental Property Loans, Fix and Flip Loans, and Stated Income Loans. We currently have more than $100 million in available capital to invest. Getting pre-approved with our agents will take you just a few minutes and doesn’t require invasive credit checks. We are grateful to every one of our borrowers who have allowed us to grow our lending potential over the last three decades. Over the years, our borrowers have returned major profits for themselves and their investors, generating $250 million+ on $1 Billion in Capital.
Contact info
21800 Burbank Blvd. Suite 100, 91367, Woodland Hills, United States
- 8336156267
- support@loanguys.com
- loanguys.com
4.2
Great
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
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Tuff Process
Enjoyed speaking to my rep Gisell but the rest of the staff I felt like they were there only to collect a check. It also seemed as if the right hand didn't know what the left hand needed. Miserable times but in the end , they came through
July 15, 2026
Shervin was a great loan officer that…
Shervin was a great loan officer that guided me correctly throughout the loan process. This was my first experience with loan guys and Shervin and would use them again. The property was not "conforming" and after Shervin did his due diligence he assured me it could be done. I appreciate his hard work and the processors and underwriters.
June 25, 2026
Unprompted review
Loanguys helped me with a very…
Loanguys helped me with a very difficult loan for a legal non-conforming property.
Shervin stuck it out with me jumping through more hoops than a circus performer.
Excellent job. Hopefully, the next one will not be so crazy.
July 6, 2026
Sara and Irma are phenomenal !!
July 6, 2026
Thank you Timothy !
Thank you Timothy !! Your communication and walking us thru this loan made us feel relaxed and enjoyed the expierence. I'm excited for our next purchase. Looking forward to working with you again ! Highly recommended.
September 1, 2025
Unprompted review
Arianna and her team were wonderful we…
Arianna and her team were wonderful we highly recommend to anyone.
June 30, 2026
From day one working with loan…
From day one working with loan personnel was casual, informative, and assuring, no pressure.
June 5, 2026
Watch out for Bait & switch
Watch out for Bait & switch. Was quoted 5.875%, then 3 weeks AFTER my apprisial came back (higher than estimated) Jeremy the loan officer said oops he made a “honest” mistake and the rate is now 6.75%.
My LTV was 70%, my credit is great 740.
So 3 weeks after charging me over $700 for an appraisal and promising me in writing a 5.875% rate, the Loanguys come back with almost 1% more interest rate.
I should have read reviews first and followed the rule if it sounds too good to be true than it is.
These guys are true scam artists bait & swith masters.
Take your business somewhere else.
I live in Michigan and this was April/May 2026 timeframe
June 5, 2026
Good communication
Good communication, very professional representatives, good competitive rates
May 14, 2026
Sara was very helpful and encouraging…
Sara was very helpful and encouraging through my first experience. She was knowledgeable and informative
May 14, 2026
Roberto got it done.
Roberto did a great job. We had a few unexpected hurdles but he stuck with it and got the loan done. His follow up was excellent. I'll be back for future loans.
April 24, 2026
Great Experience...Vaughn is really good at what he does!!
Vaughn Cromwell was our "loanguy", he is extremely knowledgeable, professional and thorough. We have done 2 loans with them without any issues. I would highly recommend them to my friends.
April 29, 2026
Ease of complete process
Ease of complete process. Adriana was on point and kept me informed of all details and application process was a breeze.
March 30, 2026
Never again
Had to send the same documents repeatedly, communication was terrible, was told one rate never got the papers to lock it in, wh n I did the rate was 2 percent higher with pre payment penalty. My rep and underwriter apparently never communicated because the numbers never matched. Was the worst loan experience I have ever had all the way to close which was more of the same paperwork was wrong and had to sit in closing office waiting on the corrections.
March 27, 2026
Reply from Loanguys.com
We’re sorry to hear the process felt frustrating — that’s never the experience we want anyone to walk away with.
To clarify, our team works hard to keep files moving efficiently and to communicate updates as they come in. In many cases, requesting documents more than once can happen when updated or corrected versions are needed to meet underwriting and regulatory requirements. We aim to be as clear as possible when that occurs.
Regarding the rate and loan terms, pricing is not finalized until a rate is formally locked. Until that point, rates can change daily with the market, and final terms are always disclosed and reviewed prior to closing for approval.
We also have multiple checkpoints between origination, processing, and underwriting to keep numbers aligned. If there were moments where communication felt inconsistent, we take that feedback seriously and will continue working to improve that coordination.
Natalia is a phenomenal loan officer…
Natalia is a phenomenal loan officer she makes the deals seamless complete joy to work with
March 23, 2026
Loan Guys is fantastic
Loan Guys is fantastic. Once you've worked with them, you'll never want to go elsewhere. I really enjoyed collaborating with Jeremy and his team. I'm closing today, and I owe all the credit to Jeremy, Kelsey, and the rest of the team. Thank you, Loan Guys! Much appreciated.
March 19, 2026
Worst lender ever - Change rates and create origination fees - Do not TRUST on them
Worst and unreliable Lender- AVOID THEM at all costs. This company is the worst lender that I have ever dealt with, and I have dealt with many. They send you a wrong estimates in the begining of the process, charge the appraisal and do not lock rates. I am Clear to close and they came with $8000 origination fees even after my initial estimation was Zero. They hold your appraisal and try to box you in so you cannot go to another lender. It did not work with me and you should run away from this company. Jeremy and Vaughn tried to keep my mortgages there but never showed an official numbers. Jeremy "forgot" to lock my rate on feb 26th when the appraisals came in and only locked on march 13th at much higher rate than initially discussed. All in all, if you want to spend more money than what you initially discuss and having super bad surprises or lose your closing, this is the company for you. I am available if anyone would like more details about them. If it is all of this not enough, they insisted to keep my appraisals and not transfer them to a new lender. They tell you that they will do it just to make you run out of time and close with them.That shows the lack of decency from them. You have been warned. Update: They finally transfered my appraisals to another lender after holding it for 4 days after my request. I also got their request to review my appraisal and remove the names, but I wont as this are all facts and no emotions. If you do not want a bad review, just make sure you lock client's rates abd inform them upfront about your ORIGINATION charges.
March 13, 2026
Unprompted review
Reply from Loanguys.com
We strongly disagree with the characterization in this review, but we do want to clarify a few important points for anyone reading.
At our company, we do not add or change fees arbitrarily. All loan terms — including any origination charges — are fully disclosed in official loan estimates and closing disclosures, which must be reviewed and acknowledged before moving forward. Initial estimates can change if loan structure, qualifications, or market conditions change, but nothing is finalized without borrower review and consent.
Regarding interest rates, a rate is only secured once it is formally locked. Until a lock is requested and confirmed, rates are subject to daily market movement. This is standard across the mortgage industry. We do not benefit from delaying a rate lock, and we make every effort to lock promptly when authorized.
As for the appraisal, it is ordered through a third-party management company and is not “held” to prevent a borrower from leaving. Transfers are subject to investor and regulatory guidelines, and while they can take time, we ultimately complied with the request.
We take transparency and compliance seriously and work hard to guide clients through what can sometimes be a complex process. We wish you the best with your loan and appreciate the opportunity we had to assist.
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