LoanEnvy.com Reviews 

36
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We had such a great experience with loan envy! James and his team were so responsive, knowledgeable and communicative. As first time buyers we had a lot of questions and James was always there to answ... See more

Company replied

Rated 5 out of 5 stars

James and his team were incredible from start to finish. He was thorough, ensuring we got the best rate, and was available anytime for questions, which was invaluable as first-time homeowners. We appr... See more

Company replied

Rated 5 out of 5 stars

Reliable and Trustworthy We worked with Randall for the last few years during a very long housing search. As first time homebuyers, we were nervous about many parts of the process, but found Randall... See more

Company replied

Rated 5 out of 5 stars

Everyone that worked with us, from start to finish was there every step of the way. Day, night, and weekends, they answered all out text and emails. Providing us with loan information for protentiona... See more

Company replied

Company details

  1. Mortgage Broker
  2. Home Help Service
  3. Loan Agency

Written by the company

Mortgage broker offering a personalized mortgage experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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4.7

All reviews

(36)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had such a great experience with James + team

We had such a great experience with loan envy! James and his team were so responsive, knowledgeable and communicative. As first time buyers we had a lot of questions and James was always there to answer them at any time. It made such a difference to have a lender that really made us feel valued.

July 30, 2026
Unprompted review
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Reply from LoanEnvy.com

Thank you for the great review! James and team are always here now and into the future!

Rated 5 out of 5 stars

Could not recommend more

Could not recommend James and his team more. They were very helpful with my somewhat complicated situation and helped walk me through each step of the process. They answered all of my questions and checked in frequently to make sure my needs were being met. They have so much knowledge about this process and I knew I was in good hands. I will definitely use them again in the future!

May 20, 2026
Rated 5 out of 5 stars

A great experience

Sydney was the best! Great communication throughout the process. Prompt response to any questions. Stayed connected through the entire process with updates and check ins.

May 13, 2026
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Reply from LoanEnvy.com

Thank you Shannon for always trusting in the LoanEnvy team!

Rated 5 out of 5 stars

Highly recommend

Randall and Lemon made the entire process super quick and simple. Both are thorough and took the time to answer my million questions so that I was comfortable with the process. This is my 3rd time working with Randall at Loan Envy and plan to continue for any future mortgages / refi’s

May 6, 2026
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Reply from LoanEnvy.com

Thank you Nichole! We are always here to help! Thank you for always trusting in us!

Rated 5 out of 5 stars

Making Our Dream Home a Reality

James and his team were incredible from start to finish. He was thorough, ensuring we got the best rate, and was available anytime for questions, which was invaluable as first-time homeowners. We appreciate everything James did to help us achieve our dream home. I highly recommend working with James and his team. You won’t regret it!

April 23, 2026
Unprompted review
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Reply from LoanEnvy.com

Thank you for the great review John! James and the rest of our team are always here to help!

Rated 5 out of 5 stars

Satisfied Client

Personal, punctual, caring and a great team member!

March 18, 2026
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Reply from LoanEnvy.com

Thank you for always trusting in us Robert! Reach out anytime!

Rated 5 out of 5 stars

Very impressed with the speed of the…

Very impressed with the speed of the processing and thankful for the continued communication on the process of loan fulfillment.

January 27, 2026
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Reply from LoanEnvy.com

Thank you Susan! We appreciate the trust in us!

Rated 5 out of 5 stars

Highly recommended

Randall and Lemon were great to work with. They were on top of everything and always very responsive. Highly recommend.

October 24, 2025
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Reply from LoanEnvy.com

thank you Travis.. you both were a pleasure to work with! We appreciate the kind words, we are always here to help now and into the future. congrats!

Rated 5 out of 5 stars

Every step of the way

Everyone that worked with us, from start to finish was there every step of the way. Day, night, and weekends, they answered all out text and emails. Providing us with loan information for protentional properties we were looking at. Providing pro and con to different loans and also condo association fee.
I would definingly work with them all again.

August 8, 2025
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Reply from LoanEnvy.com

Thank you Joseph.. we are always here to help! Reach out anytime!

Rated 5 out of 5 stars

A beacon of hope…

The best part of our experience was working with Sidney Andrews. No matter how complex the deal became, talking to him always calmed my nerves. He was professional, helpful, and courteous, and I look forward to doing business with him in the future.

June 23, 2025
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Reply from LoanEnvy.com

Thanks Renee! It was a pleasure working with you!

Rated 5 out of 5 stars

Reliable, Trustworthy, and Patient

Reliable and Trustworthy
We worked with Randall for the last few years during a very long housing search. As first time homebuyers, we were nervous about many parts of the process, but found Randall to be easy to talk to and always willing to answer our many, many questions. He responded fast, especially during closing when the pressure was on. We look forward to working with Randall and Loan Envy for any future mortgage needs.

June 2, 2025
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Reply from LoanEnvy.com

Thank you Chris and Erika! It was a long journey for you and the family but glad we made it happen! Always here to help!

Rated 5 out of 5 stars

I really can't say enough great things…

I really can't say enough great things about Randall and Lemon. I have worked with this team on three different loans at this point and it is truly always a pleasure. Randall and team make you feel like you're their only client, which is a true testament of their attention to detail and care throughout the process. Randall has gone above and beyond to help me, and even has worked on things at 6am on a Saturday, to ensure that all details are dialed in and that we're meeting timeline expectations and deadlines on a number of real estate deals. They are incredibly trustworthy and you really get the sense that they review all items as if it was their own money on the line. They undoubtedly deserve a 5 star review and I highly recommend them to anyone looking for home mortgage needs.

April 25, 2025
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Reply from LoanEnvy.com

Thank you so much Steve! You are an awesome client to work with. To many more transactions!

Rated 5 out of 5 stars

Randall & Lemon were so easy to work…

Randall & Lemon were so easy to work with, incredibly kind and patient, answering all our questions with a smile throughout the entire process of our first time condo purchase. I would recommend them to any potential homebuyer, both novice and experienced, for how thorough and attentive to detail they are.

April 8, 2025
Rated 5 out of 5 stars

Randall was incredibly helpful in the…

Randall was incredibly helpful in the loan process. He walked us through everything in an easy to understand manner and was available to answer all of our questions. Would work with him again in an instant.

March 24, 2025
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Reply from LoanEnvy.com

Thank you Justin!!! I appreciate the kind words! I am always here to help!

Rated 5 out of 5 stars

Thanks so much! Couldn’t imagine doing it without you 2!

Randall & Lemon are the best to have in your corner for a home buying experience! Fast, friendly, available and reliable! Couldn’t have imagined going through this process without them. Highly recommend having them as part of your experience.

November 25, 2024
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Reply from LoanEnvy.com

Thank you Joel and Ellie. So excited for your new home, we are always here to help!

Rated 5 out of 5 stars

Randall and his team are the best in…

Randall and his team are the best in the game!! Always answering every question and always keeping me informed, the process in our refinance was smooth and hassle free. He offers the best customer service and very professional! Look forward to the next one!

September 12, 2024

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