Customer service each person I spoke to were patient and courteous. It started with Olivia. She explained everything clearly and was very patient handling the issues we had with setting up my portal.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was a great experience. The response time was great in getting the loan processed and approved. Thank you so much for being there when I needed assistance.
Company replied
The immediate response to my request and actually was willing to loan more. I also like the fact, since it is a very high interest rate, you can pay off the loan when ever you want, making the intere... See more
Company replied
The loan process with Nuvaloan was easy and quick. I was able to get the funds that I needed with a much lower payment than other businesses had offered me. The funds reached me at a time that I real... See more
Company replied
Company details
Written by the company
Nuvaloan was created with a single purpose: to improve the borrowing experience. That mission shapes everything we do—from the people we hire to the technology we rely on. By staying focused, we’re able to deliver loans that are simpler, faster, more convenient, and accessible to a wider range of customers. As a direct lender powered by our own underwriting technology, we provide features like Express Funding, a points-based rewards program, strong customer support, and advanced data security. We also promote responsible borrowing and offer the flexibility of penalty-free early repayment.
Contact info
621 Medicine Way #20, 95482, Ukiah, United States
- 877-671-5666
- customer@service.nuvaloan.com
- nuvaloan.com
4.8
Excellent
144 reviews
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The loan process was easy
The loan process was easy. Those who worked in Customer Service are extremely nice and understanding.
I would recommend this company hands down!
October 26, 2026
Reply from Nuvaloan
Thank you so much for your kind words! We’re thrilled to hear that the loan process was easy and that our Customer Service team provided such a friendly and understanding experience. We truly appreciate your recommendation and support!
Reply from Nuvaloan
Thank you for your feedback! We’re glad to hear that you found us easy to work with. We appreciate you taking the time to share your experience!
Quick and easy!
October 25, 2026
Reply from Nuvaloan
Thank you for your feedback! We’re happy to hear your experience was quick and easy. We appreciate you taking the time to share your experience with us!
Reply from Nuvaloan
Thank you for your feedback! We’re glad to hear that your experience was quick, easy, and hassle-free. We appreciate you taking the time to share your experience with us!
Reply from Nuvaloan
Thank you for your feedback. We’re glad our customer service team could assist you.
Fast frindly service highly recomend…
Fast frindly service highly recomend and payment was nice
October 29, 2026
Reply from Nuvaloan
Thank you for your kind review. We’re glad you had a fast, friendly experience and that the payment process worked well for you. We appreciate the recommendation.
I HAD A PROBLEM MY ACCOUNT WAS HACKED…
I HAD A PROBLEM MY ACCOUNT WAS HACKED AND THE PEOPLE I SPOKE TO HELPED ME GET BACK ON TRACK TO REPAY MY LOAN
October 27, 2026
Reply from Nuvaloan
Thank you for reaching out to us, and we are so glad we could help get your account secured and back on track! If you ever need further assistance with your loan, we are always here to help.
Signing was confusing on my IPhone.
Signing was confusing on my IPhone.
No customer cc service 24/7
October 29, 2026
Reply from Nuvaloan
Thank you for sharing this with us. We’re sorry the signing process on your iPhone felt confusing and that our support hours were frustrating. Your feedback matters to us, and we’d be happy to help with anything you still need.
Trustworthy experience
Trustworthy experience, efficient,organized, and easy to navigate
October 27, 2026
Reply from Nuvaloan
Thank you so much for your kind feedback. We’re happy to hear you had a trustworthy, efficient, and easy experience with Nuvaloan. If you ever need additional assistance, please don’t hesitate to contact us.
It was very easy to get a loan
October 20, 2026
Reply from Nuvaloan
Thank you for your kind review. We’re so glad you found the loan process easy and straightforward.
Customer service
October 19, 2026
Reply from Nuvaloan
Thank you for sharing your feedback. We always strive to provide supportive, helpful service, and we would love the opportunity to address any concerns you have. Please reach out to our team directly so we can assist you further.
Reply from Nuvaloan
Thank you for sharing your feedback with us. We always strive to provide supportive and helpful customer service, and we would love the opportunity to make things right. Please feel free to reach out to our team directly so we can assist you further.
Reply from Nuvaloan
Thank you for the great feedback on our easy application process and higher loan amounts! We understand that interest rates are a major factor, and we continually work to offer competitive options. If you'd like to discuss your account or explore options, please reach out to our team directly.
It was easy to conduct a deferral…
It was easy to conduct a deferral payment, especially in such hard economic times.
October 25, 2026
Reply from Nuvaloan
Thank you for your kind words! We are glad our deferral process was easy and helpful during these challenging times. If you ever need further assistance, our team is always here for you.
Application and customer service
October 25, 2026
Reply from Nuvaloan
Thank you for the fantastic feedback! We are so glad to hear that you found the application process smooth and that our customer service team took great care of you. If you ever need anything else, we are always here to help!
Reply from Nuvaloan
Thank you for the wonderful feedback! We are thrilled to hear that you experienced great customer service and a quick response from our team. If you ever need anything else, please don't hesitate to reach out.
Reply from Nuvaloan
Thank you for the great feedback! We are so glad to hear that you found the process easy and the payments manageable. If you ever need anything else, please don't hesitate to reach out!
Reply from Nuvaloan
Thank you for your feedback! We’re glad you had a great, fast experience.
Reply from Nuvaloan
Thank you for your kind words! We’re glad you had a great experience working with us.
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