Kissandfly.it Reviews 

541
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

The price found on Kissandfly.it was way cheaper. My confirmation was promptly issued both via email and whatsapp. I couldn't be happier with their smooth experience in the booking process

Company replied

Rated 1 out of 5 stars

Our return flight was still shown by Kiss&Fly as Sharm El Sheikh → Rome, and their customer service had even confirmed the SSH–FCO route shortly before departure. At the airport, we discove... See more

Company replied

Rated 5 out of 5 stars

The price found on Kissandfly.it was cheaper and the confirmation arrived very fast. I had my flight confimation on web site of the company inserting the PNR given me by Kissandfly.it All was ok

Company replied

Rated 5 out of 5 stars

I was a bit scared when I booked a Norse ticket from London to Bangkok with Kissandfly after reading all the bad reviews. However, my experience has been positive, and I am now ready to take off. I... See more

Company replied

Company details

  1. Airline Ticket Agency

Written by the company

Kissandfly.it è un'agenzia di viaggi online leader specializzata in servizi di viaggio completi. Offriamo una vasta gamma di servizi, comprese le prenotazioni di voli e hotel, rendendo la pianificazione del tuo viaggio comoda e sicura. Grazie all'interfaccia intuitiva del nostro sito, potrai trovare rapidamente le migliori opzioni per il tuo viaggio ai migliori prezzi. Il nostro obiettivo è fornire ai nostri clienti il ​​massimo livello di servizio e supporto in ogni fase del loro viaggio. Affida i tuoi viaggi a Kissandfly.it, il tuo partner affidabile nel mondo dei viaggi.


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3.6

Average

TrustScore 3.5 out of 5

541 reviews

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3.6

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(541)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfied

The price found on Kissandfly.it was way cheaper. My confirmation was promptly issued both via email and whatsapp. I couldn't be happier with their smooth experience in the booking process

September 3, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Anthony Ndungu,

Thank you very much for sharing your experience!

We’re delighted to hear that you found a significantly better fare on Kissandfly.it and that your booking confirmation was issued promptly via both email and WhatsApp.

We truly appreciate your kind words about the smooth booking process and your trust in our service. We hope to assist you again with your future travels!

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Rated 5 out of 5 stars

The price found on Kissandfly.it was…

The price found on Kissandfly.it was cheaper and the confirmation arrived very fast.
I had my flight confimation on web site of the company inserting the PNR given me by Kissandfly.it
All was ok

August 26, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Pippo Aqui,

Thank you very much for sharing your experience with us.

We are delighted to hear that you found a competitive price on Kissandfly.it, received your booking confirmation quickly, and were able to successfully verify your flight directly on the airline’s website using the PNR provided by us.

It is very important to us that the booking process is smooth, clear, and convenient for our customers, so we truly appreciate your positive feedback.

Thank you for choosing Kissandfly.it. We hope to assist you again with your future travels!

Rated 1 out of 5 stars

Stranded abroad with no real assistance

Our return flight was still shown by Kiss&Fly as Sharm El Sheikh → Rome, and their customer service had even confirmed the SSH–FCO route shortly before departure.

At the airport, we discovered that our names were not on the flight.

We immediately contacted support, called multiple times, tried TTN Travel Support and the online chat. No real assistance was provided. We were left stranded in Egypt and forced to buy two last-minute flights to Naples, plus hotel and additional transport at our own expense.

Even after the incident, our Kiss&Fly account was still showing the Rome flight.

We have now submitted a full formal claim with all evidence and receipts. So far, we have received only automated replies and no substantive response, not even to the urgent request sent from the airport.

Completely unacceptable handling of a serious situation.

August 23, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Simone Andrenacci,

Thank you for providing the details of your experience.

We are very sorry for the serious inconvenience you encountered and fully understand how stressful this situation must have been, especially while you were already at the airport and trying to return home.

We have identified your case and are currently reviewing the booking history, the flight information displayed in your account, the previous communication with our support team, and the documents submitted with your formal claim.

As this case requires a detailed investigation, we kindly ask you to allow us some additional time to complete the review properly. Once we have the necessary information and clarification, we will provide you with a detailed response by email.

Please be assured that your case is being checked and we will contact you as soon as there is an update.й

Rated 1 out of 5 stars

I got scammed by kissandfly.

I got scammed by kissandfly.
I bought 2 tickets from tirana to bologna and when I went to do the check-in, they told me 7 people were in my ticket, and if I wanted to do the check in I needed to pay over 1.000 euros for my 2 tickets (I already payed my tickets i only needed the check in).
I had to stay in albania and now I need to buy another ticket and spend another 300 euros for each ticket.
Dont buy here, they steal your money.

August 22, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Aris,

We have already sent you an email to gather all the necessary information regarding your case. Please respond to our message with the requested information and, if possible, any documents or receipts related to the incident at the airport.

Once we receive your response, we will carefully review your booking, payments and check-in details to understand what happened and do everything we can to help you resolve the situation.

Rated 1 out of 5 stars

Pretty bad for now

Pretty bad for now, they need to get their shit together

August 18, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Sguara,

We’re sorry to see that your experience has left you with such a negative impression. We’d really like to understand what happened and look into the situation properly.

Could you please provide your booking reference and a few more details about the issue you experienced? This will allow us to locate your booking, review the case, and provide you with a more specific response.

We’ll be happy to investigate this further.

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Rated 5 out of 5 stars

Quick and best price luggage included…

Quick and best price luggage included on a connection where the former monopolist tries to enforce absurd tariffs....

August 12, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Carta Carlo Felice,

Thank you very much for your positive feedback!

We are delighted that you found a competitive fare with luggage included and that the booking process was quick and convenient. We truly appreciate your trust and are glad we could offer an option that suited your travel needs.

We look forward to assisting you again with your future journeys.

Rated 3 out of 5 stars

I purchased a flight through Kiss&Fly…


I purchased a flight through KissandFly on 20 July and paid an additional €137.99 for their 90% refund service, expecting that if I needed to cancel, the process would be straightforward.

I requested a cancellation the very next day, on 21 July.

The good news is that I have now received my refund, and I appreciate that KissandFly ultimately honored the refund service.

Unfortunately, the process was much more difficult than it should have been.

My booking had been made as a guest booking, and because of an email address issue I couldn't access it through my account. I repeatedly explained this to customer support, provided screenshots showing that my account displayed "No orders," and followed every instruction they gave me. However, I kept receiving generic replies saying my request was still "under review" or instructions that simply didn't solve the problem.

Eventually, I discovered that my original refund request had expired because it required confirmation through the booking itself. Since I couldn't access the booking, I had no way of confirming it. After many emails, I finally managed to regain access, submit a new refund request, and the refund was processed.

I also believe there is a flaw in the booking system. Email addresses are not verified when creating an account or making a booking. In my case, this led to weeks of confusion because the booking became associated with an email address that I could not receive messages from. A simple email verification step could have prevented this entire situation.

In the end, the refund was paid, which is why I have updated my review. However, the process took weeks, required far too much back-and-forth with customer support, and caused a great deal of unnecessary stress. I hope KissandFly improves both its communication and its handling of guest bookings and account verification in the future.

July 21, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Mehrnaz Payami,

We are sorry for the frustration caused by the delay and the communication regarding your request.

Your refund request was processed yesterday. Before the refund could be initiated, you were sent the refundable amount available for your booking and asked to confirm it in your personal account within the specified timeframe.

As the amount was not confirmed before the deadline, the request was automatically closed as unconfirmed by the customer.

Should you still wish to proceed with the refund, please submit a new refund request so that it can be reviewed again.

UPD 11/08

Dear Mehrnaz Payami,

Thank you for your reply.

We have checked the status of your request and can confirm that your refund has now been fully processed. The funds were returned to the original payment method used for the booking.

We sincerely apologize that the process took longer than expected. We understand how frustrating it can be to wait for a refund, and we are sorry for the inconvenience and negative impression this may have caused.

We hope that the funds have already reached your account. If you have received the refund, we would be very grateful if you could find a moment to update your review and rating to reflect the final resolution of your case. Your feedback is very important to us.

Thank you for your patience and cooperation throughout the process.

UPD 13/08

Dear Mehrnaz Payami,

Thank you for taking the time to update your review and for confirming that the refund has now been received.

We sincerely apologize that the process required so much effort on your side and caused unnecessary stress. We understand how frustrating it must have been to repeatedly explain the access issue while receiving responses that did not resolve the underlying problem.

We also appreciate your detailed feedback regarding guest bookings, account access, and email verification. Comments like yours are important because they help us identify where the customer journey can be made clearer and more reliable.

We are glad that the refund was ultimately completed successfully, but we fully understand that the path to that resolution was far more complicated than it should have been.

Thank you again for your patience, for updating your review, and for giving us the opportunity to improve.

Rated 1 out of 5 stars

Bad experience

Bad experience. We realized only very late (and this was our fault) that there was a mistake in the name of a passenger (we were 5). We contacted the support service, they only replied that the name was correct (but it wasn't, we sent them the document) and they didn't do anything, they didn't amend it nor told us what we had to do, even if we told them it was a top urgent matter. When we finally could speak with someone on the phone and were informed on what we had to do (by ourselves), it was too late as the flight would have left after less than 24 hours. Finally we had to buy a new ticket, so we lost a lot of money.
Never again

Further details:
July 9th:
-at 23:07 advised wrong name of one passenger
-at 23:58 made the name change on the website asking to amend the booking
July 10th:
-at 8:54 got a reply in which it was indicated that the name was correct
-ar 8:58 wrote that there was a mistake in the name and asked the urgent amendment
-at 9:10 sent copy of the document to show the correct full name
-at 9:13 asked an urgent reply to know if the data were amended on the booking
-at 10:25 sent a new email
-at 12:41 sent email again
-no replies till 18:46, when we were told the data were correct, as per the inserted ones
All above times are Italian ones.
We also made 3 phone calls, but the line was always cut. Only at 14:47 we could finally speaker with an operator, who explained us whatcto do . But it was too late.
We had to buy a new ticket, so we lost money.
If the customer service had immediately replied in the early morning with the instructions for the amendment (as we understood we had to provide by ourselves), we would have been on time.
We will never use kissandfly again nor suggest anyone to use it.
Riva

July 10, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Riva,

To investigate your case thoroughly, we kindly ask you to provide your booking reference, as well as the email address and phone number used when making the reservation. Once we identify your booking, we will carefully review all communications, the timeline of your requests, and the actions taken regarding the name correction. We will then provide you with a detailed response.

We look forward to your reply.

UPD 28/07

Dear Riva,

Thank you for taking the time to share your experience. We are truly sorry to hear how stressful this situation was and understand how disappointing it must have been.

After carefully reviewing your case, we can confirm that on 10 July at 00:12 you were provided with instructions on how to correctly submit the request for the name amendment. We understand that this is not the outcome you were hoping for, however, the name discrepancy was not introduced by our system.

Our team did everything possible to assist you within the applicable procedures. Unfortunately, name changes are subject to the airline's policies and strict time limits, which are established by the carrier and are beyond our control.

We sincerely regret that the amendment could not be completed in time and understand your frustration. Nevertheless, we can assure you that our team acted in accordance with the airline's requirements and provided guidance as soon as the necessary information was available.

Thank you for your feedback. We genuinely regret that your experience did not meet your expectations and appreciate the opportunity to review your concerns.

Rated 2 out of 5 stars

Cabin baggage missing from booking and misleading customer-service responses

I booked a flight from Barcelona to Paris through Kissandfly at a competitive price. The booking was advertised as including cabin baggage. It was listed as an Iberia flight operated by Vueling. It is important to mention that, during the search, I specifically selected the option to display only fares that included cabin baggage.

A few days before departure, I checked the reservation directly on the Vueling website using the booking reference provided for check-in. I discovered that my fare included only a small personal item, such as a backpack, and not the cabin bag I had paid for.

I then contacted Kissandfly’s customer service through several channels:

Through the website chat, I spoke with Ms. Mariia Podvadtsiatnyk, who assured me that cabin baggage was included. As evidence, she sent me cropped screenshots from a Vueling page showing that an additional cabin bag could be purchased. Because the screenshots were cropped, they could misleadingly appear to show that the baggage was already included in my reservation. Despite my repeatedly explaining the issue, she continued to insist that the baggage was included. I then contacted Vueling directly, and one of their agents confirmed that my booking did not include cabin baggage. After I sent Kissandfly screenshots of this conversation, I was told that a support ticket had been opened.

I also contacted Kissandfly’s email support. Initially, they relied on the same unrelated page to claim that cabin baggage was included. Their response changed only after I showed them the conversation with the Vueling agent.

I called the customer-service number and chose the Italian support. The representative said that she would investigate the matter, but she did not ask for my booking reference, name, or any other identifying information. She may have been able to identify the booking through my phone number, although I do not remember providing it during the reservation process.

Finally, I called the English-language customer service. The representative immediately understood and acknowledged the problem, treated me respectfully, and said that it would be resolved overnight. It was, in fact, corrected by the following day.

I do not know whether my experience was an isolated incident. However, the most disappointing part was repeatedly receiving carefully cropped screenshots of an unrelated page, presented as though they proved that the baggage was included. The fact that the same approach was used by more than one support channel made it seem like a standard response to this type of complaint.

My advice is that, even when you find a good fare through Kissandfly, you should check the reservation directly with the operating airline well in advance and verify that the baggage allowance and fare conditions match what you actually paid for.

July 1, 2026
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Reply from Kissandfly.it

Dear Pier,

We sincerely apologize for the inconvenience caused by the situation concerning the cabin baggage allowance in your booking.

We are glad that the matter was ultimately resolved before your departure. Your feedback has been carefully reviewed and taken into account. We have also implemented the necessary internal measures to improve the handling of similar requests and prevent such situations from recurring.

Thank you for bringing this matter to our attention and helping us improve our service. Once again, please accept our sincere apologies for the inconvenience caused.

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Rated 1 out of 5 stars

Scammer company!!!

Scammer company!!!! I have a connection flight from milano bergamo to Tirana. I received an email couple of hours before the time of my flight, stating that my flight has been postponed by 2 hours and they need me to validate the change. I accepted the change as soon as I received the email, then they sent me another mail saying that I was late for the confirmation and to change my ticket to another time in the future they asked me an additional 480 euros!? meantime they refused my refund request, I came to the airport at the time of the flight and it turned out that I still could get in. They tried to scam me 480 euros and it seems like a scheme that they do this to overbook and sell more tickets to more people meanwhile obsturctinpassengers to catch the flight at time.

July 19, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Cahit Utku Balci,

Thank you for bringing this matter to our attention.

We are truly sorry to hear about your experience and understand how concerning and frustrating this situation must have been. We take your feedback very seriously, and we want to assure you that your case is currently being carefully investigated.

Our team is reviewing all the details of your booking, including the flight schedule updates, the communication that was sent to you, and the actions taken throughout the process. We are working to establish exactly what happened so that we can provide you with a clear and accurate explanation.

Thank you for your understanding and patience. We appreciate the opportunity to investigate this matter thoroughly and will keep you informed of any updates.

Rated 1 out of 5 stars

I had to pay extra for luggage…

I had to pay extra for luggage allowance as i had paid before, had a connection flight and one of the flights didn’t have allowance, therefore it made so hassle for me to empty my luggage, tried to check in online again my own email address hasn’t been registered with airline, so i had to contact travel agency to allow my email for check in.

July 12, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Sean,

Thank you for taking the time to share your feedback.

We would like the opportunity to investigate your case thoroughly. To help us identify your booking, could you please provide your booking reference, the phone number used during the booking, and the email address associated with your reservation?

Once we receive this information, we will carefully review your booking, investigate the details of your case, and provide you with a comprehensive explanation.

We look forward to your reply.

UPD 27/07

Dear Sean,

Thank you for taking the time to share your feedback. We are sorry to hear that your travel experience did not meet your expectations.

After carefully reviewing your booking, we can confirm that checked baggage was not included on your second flight segment. This information was displayed during the booking process before the reservation was confirmed. We can also confirm that no additional baggage service was purchased for that flight.

Regarding your online check-in, we can see that it was successfully completed. However, for some airlines and specific routes, even after a successful online check-in, boarding passes are issued only at the airport check-in counter. Unfortunately, this procedure is determined solely by the airline and is outside our control.

We understand that this situation was inconvenient and appreciate your feedback. We hope this explanation clarifies what happened and wish you a much smoother travel experience in the future.

Rated 1 out of 5 stars

SCAM

SCAM! Do NOT deal with this company in any way. You will be worse off if you do. They take your money, cancel your plane tickets, and then refuse to refund you.

If I could give 0 or negative stars for Kiss and Fly, I would. I cannot believe this company has any positive reviews, and I would venture to say a lot of them are probably fake.

I bought a flight through Kiss and Fly A YEAR AGO that they cancelled (without informing me--I found out when I got to the airport) and they have NOT refunded a dime. I had to repurchase my flight when I arrived at the airport in order to get on my flight.

They finally agreed to refund me, but are refusing to refund via my original payment method, by check, or another secure method. They are instead demanding that I provide my bank account number OVER EMAIL in order to "wire" the funds to me. My card number was already stolen on their website (I found erroneous charges immediately after buying from Kiss and Fly), and this seems like another convenient way for them to easily steal money from you. Stay away from these folks!

July 25, 2025
Unprompted review
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Reply from Kissandfly.it

Dear Sierra,

We are sorry to hear that you feel this way about your experience.

As explained in our previous email correspondence, we agreed to compensate you based on the receipt for the replacement ticket you provided. Since the amount of the new ticket exceeds the value of the original booking, we requested your bank details solely to process the additional difference via bank transfer.

Please note that bank details are only requested when a refund cannot be completed entirely through the original payment method. Such information is handled securely and used strictly for refund processing purposes.

We have also informed you that, if you prefer, we can explore the possibility of refunding the original ticket value to the original payment method only. As almost one year has passed since the booking date, this option requires additional confirmation from our Finance Department.

All relevant information and explanations have already been provided to you via email, and we remain available to continue assisting you in resolving this matter.

Rated 2 out of 5 stars

Painful issue during check in

Booking experience went bed, I was not able to check in and when I reached out directly to the airline, they confirmed that my ticket was on hold for fraud/denied payment.

It was quite stressful getting to know about it few hours before departure. Two stars because they did fix the issue and the person supporting over What’sApp was very professional. My suggestion: avoid unnecessary stress and book your flight somewhere else

May 27, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Valentina,

Thank you for sharing your experience. We apologize for the stress and inconvenience you encountered before your departure.

We understand how concerning it must have been to learn about an issue with your booking only a few hours before your flight. While security and payment verification procedures may occasionally require additional checks, we regret the frustration this situation caused.

At the same time, we appreciate your acknowledgment that our support team was able to resolve the issue and that the assistance provided via WhatsApp met your expectations. We will be sure to share your kind words with the agent involved.

We continuously work to improve our processes and customer experience, and your feedback is valuable in helping us do so.

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Rated 5 out of 5 stars

The customer service is very good

The customer service is very good, my first experience was positive. I spoke with Adriana Lopez. Thank you

May 27, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Alberto Canale,

Thank you for taking the time to share your experience with us!

It means a lot to know that your very first booking experience with KissAndFly was a positive one. We are especially happy to hear that Adriana Lopez provided you with the support and assistance you needed.

Creating a smooth and comfortable experience for our customers is always our priority, so your feedback truly motivates our team to keep delivering the best possible service.

We sincerely appreciate your trust and hope this will be the first of many successful trips booked with us. Whenever you need assistance in the future, we will be more than happy to help.

Rated 5 out of 5 stars

Nice costumer care

Andriiana López Helped me , she was really nice , super professional and solved the problem in a few minutes. She is the best

May 27, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Eleonora Tosone,

Thank you so much for your review!

We are delighted to hear that Andriiana López was able to assist you quickly and professionally and that your issue was resolved within just a few minutes. We will be sure to share your kind words with her — recognition like yours means a great deal to our team.

Your satisfaction is our highest priority, and we are truly grateful for your trust. Should you need any assistance with future bookings or travel plans, please do not hesitate to contact us. We will always be happy to help.

We wish you many pleasant journeys ahead!

Rated 1 out of 5 stars

Very very very bad I don’t want anyone…

Very very very bad I don’t want anyone buy traveling tickets from you I was so ill and I didn’t get any support from you

May 4, 2026
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Reply from Kissandfly.it

Dear Sumaira Jiang,

First of all, we would like to sincerely apologize for the negative impression and inconvenience you experienced. We are truly sorry to hear that you were feeling unwell during your trip, and we completely understand how important additional assistance was for you in this situation.

We have carefully reviewed the information regarding your booking and can confirm that your ticket was successfully issued within 30 minutes after the purchase, and all services from our side were provided correctly and on time.

However, we also see that a request regarding wheelchair assistance was made. Unfortunately, despite our efforts, we were unable to successfully reach the airline in order to add this additional service to your booking. We deeply regret that this situation occurred and sincerely apologize that we could not provide the support you expected in this matter.

Please know that your experience is important to us, and your feedback helps us improve our service. We truly regret that this issue affected your overall impression of our company.

Additionally, we have also sent you an email with a promotional offer as a gesture of apology for the inconvenience caused. We kindly ask you to check your inbox when you have the opportunity.

We would also be very grateful if you could take a moment to reconsider and possibly update your review and rating after our detailed clarification, as this is extremely important to us and to our team.

Thank you for your understanding, and once again, we sincerely apologize for the inconvenience caused.

Rated 5 out of 5 stars

Made a reservation through their…

Made a reservation through their platform and had to reach out for some support around my travel details. Anastasiia Volosianko from the support center was extremely helpful, solved the issue and provided me with the info within 30 minutes from my inquiry.
Thanks!

May 11, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Lorenzo Gherardi,

Thank you so much for taking the time to share your experience with us and for your wonderful review!

We are truly happy to hear that you were satisfied with the service provided and that Anastasiia Volosianko was able to assist you quickly and efficiently. We will be sure to pass along your kind words to her — feedback like yours is incredibly valuable and motivating for our team.

It means a lot to us that we were able to help resolve your request and provide the necessary information within a short time. Our goal is always to offer professional and supportive assistance to make our customers feel confident and cared for throughout their travel experience.

Thank you once again for your trust and support. Should you need any help with future bookings or travel-related questions, please do not hesitate to contact us — we will be more than happy to assist you again.

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Rated 1 out of 5 stars

really bad experience

I had a terrible experience with this site. One minute after purchasing my airline tickets, I was told they didn't actually exist and that I'd receive a refund within 24 hours. I've been waiting for this refund for over 5 days, despite repeated calls to customer service, and I still haven't seen my €152. I'm waiting for a response, please. Thank you.

May 4, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Caterina Ianni,

Thank you for your feedback. We are truly sorry to hear that you were dissatisfied with your experience and that this situation left you with such a negative impression of our service.

We have carefully reviewed your reservation once again and would like to sincerely apologize for the inconvenience caused by this situation. Unfortunately, at the time the booking was being finalized, the seats available in the selected fare were no longer available. As a result, we were unable to complete the ticket issuance, which led to the cancellation of the reservation. We fully understand how disappointing and frustrating this experience must have been for you, and we truly regret the inconvenience caused.

At the same time, we can confirm that the refund process for your booking started on the same day. We sincerely apologize for the delay. I have forwarded the information to our financial department so the refund can be processed as quickly as possible. The funds will be returned within the shortest possible timeframe to the same bank account that was originally used for the ticket payment. We kindly ask for your patience while the refund is being processed.

We sincerely apologize once again for the unpleasant experience and appreciate your patience and understanding throughout this process.

We would also be very grateful if, after the funds are received, you could consider updating your review and rating regarding your experience with us. This would mean a lot to our team.

Rated 5 out of 5 stars

I want to thank Mariia Ivasiuk's…

I want to thank Mariia Ivasiuk's support in solving problems, a great and apreciated help.

Claudio

May 7, 2026
Unprompted review
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Reply from Kissandfly.it

Dear Claudio,

Thank you very much for your review and for taking the time to share your experience with us!

We are truly happy to hear that Mariia Ivasiuk was able to assist you and help resolve the issues you experienced. Your kind words and appreciation mean a lot to both Mariia and our entire team.

Should you need any assistance in the future, please do not hesitate to contact us anytime. We will be more than happy to help you again with any requests and your future bookings.

Rated 5 out of 5 stars

Good working

Muy rápido veloz y económico

May 2, 2026
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Reply from Kissandfly.it

Estimado Renato:

¡Muchas gracias por sus amables comentarios!

Nos alegra mucho saber que nuestro servicio le pareció rápido, eficiente y asequible. Sus palabras son muy importantes para nuestro equipo y nos motivan a seguir mejorando y ofreciendo un servicio de alta calidad.

Nuestra prioridad es garantizar una experiencia fluida y cómoda para nuestros clientes, por lo que le agradecemos sinceramente que se haya tomado el tiempo para compartir su opinión positiva.

¡Esperamos tener el placer de atenderle nuevamente en el futuro!

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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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