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Review summary

Created with AI, based on recent reviews

Looking at 220 reviews, most reviewers had an average experience overall. Many customers appreciated finding competitive prices, often lower than airline websites, making their flight bookings more affordable. People frequently described the booking process and website as easy, smooth, and quick to navigate. Reviewers also noted good service, including helpful communication and timely confirmations. However, some people were dissatisfied with significant payment issues. Many reported prices increasing unexpectedly during the final booking stages, leading to higher charges. There were also instances where customers experienced issues with receiving confirmations or tickets after payment, or orders were cancelled. Additionally, some customers found the booking process included numerous upsells and hidden options.

What people talk about most

Price

Reviewers highlight ambiguous aspects of price, with many reporting that advertised prices are not honored,... See more

Booking process

Customers had ambiguous experiences with the booking process, with some finding it easy, quick, and secure,... See more

Website

Clients share ambiguous opinions on website, with some reviewers praising its ease of use, clear structure,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction, citing good... See more

Payment

People report negative experiences with payment, often encountering issues where their money is held or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I liked that there weren't any hidden last-minute booking fees, everything was relatively straight-up, it would be nice if there was an integrated add-on option for nearby hotel parking (affordable pa... See more

Rated 5 out of 5 stars

Found the best fare for a flight booked at Short notice. I saved about 60 € by booking with Ferera compared to the prices on the official air Company. Bonus: although not required, the fare also inclu... See more

Rated 5 out of 5 stars

If you are looking for an online travel agency that can help you book a flight that's cheaper than what the airline is offering, you have to try Farera. Seamless experience with their support and thei... See more

Rated 5 out of 5 stars

It has been really easy to book a flight that we saw at higher price in the Company website. The check in experience has been also very easy: they give you the official company reservation code with w... See more


Company details


Contact info

3.1

Average

TrustScore 3 out of 5

541 reviews

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3.1

All reviews

(541)

524 reviews in the last 12 months

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Rated 3 out of 5 stars

Nothing special

Nothing special. The usual ´cheap’ flight booking agency. Annoying popups all along for additional fees and services no one falls for and I was able to book at the initially listed price. Adding a piece of luggage afterwards got the usual hefty premium so I bought directly through the company at a 50% discount. I mean I gave it a try and got the brutal 100€ per trip fee so hard pass on our side.

Flight confirmation came in on time although with lots of missing informations like the airline ticked number making a login into the company’s website impossible. Had to find a workaround with Amadeus to get that info out.

Again nothing special no expectations on our side.

July 10, 2026
Unprompted review
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Rated 1 out of 5 stars

My experience I would rate as ZERO

My experience I would rate at ZERO. They're conducting scandalous practices of selling you tickets and not delivering if prices go higher. So you're loosing the opportunity to buy tickets somewhere else with other agents and you're left alone if prices go up. Lost time, lost opportunity and moreover you have a chance to purchase somewhere else if you've noticed a cancellation note from them. If not you're basically screwed. They say they're not taking money and they only locking it so it's not technically a transaction. But in fact your money is locked for few days and you'r not able to use it for purchasing a ticket somewhere else. BEWARE OF THEM !!!

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMED!!!

SCAMMED!!!
Paid $424 (upper end) for a code-shared flight, but it was stated as SINGAPORE AIRLINES on Skyscanner page. Hope something can be done to address this. I felt so scammed taking a scoot flight where the service and everything was terrible!!!! So so angry. NEVER EVER EVEE TRUST FARERA 😡😡😡😡😡😡😡

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

It was easy to book a flight and the price was good.
They gave me the reservation code for the check-in on the air company website.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

You have £1,087 of my money

You have £1,087 of my money. Scammed out of me for flights for three Indian named people to dubai and dehli. Im sure this must be an inside job as the person involved had our flight details with flysharp and was amending our flight which never happened and my money has been paid to you and you have confirmed to my bank who these flights were for... still fighting for our money back. Would love to hear your excuses

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Great platform

Great platform; got all information ahead of time. Booking worked. All links always worked. Nothing fancy, no bells ane whistles, just a service that works.

July 8, 2026
Unprompted review
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Rated 1 out of 5 stars

NOT RELIABLE

I had to book a flight for my son and the proposed offer was really cheap. However, the reservation confirmation never received. I only found on my bank account a transaction of the cost and a return at the same day. They do not have after sales service unless there's an account.The only option suppose is after the confirmation, but always the reply is "The system temporarily does not work. Try a few hours later" It is impossible to contact with them.Finally we re book our flight of course with additional cost as it was the last minute. I would appreciate If anyone can give how we can contact with them.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

I booked my flight through Farera.com…

I booked my flight through Farera.com and found a great price. The booking process was quick, simple, and secure. Everything went smoothly, and I was happy with the service. I would definitely use Farera.com again and recommend it to anyone looking for affordable flights.

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

No valid itinerary and no response in an emergency. HOR-RI-BLE.

Our Barcelona–Shanghai–Tokyo flight was severely disrupted, and Farera’s handling of the situation since then has been absolutely desperate.

First, their website displayed an impossible itinerary, with reversed dates and a negative flight duration. Then they offered us an alternative that would make us arrive in Tokyo exactly two days later, causing us to lose prepaid accommodation and a significant part of our trip.

We replied accepting that alternative only to avoid losing the proposed seats, while asking for an earlier rerouting. However, we still have not received reissued tickets, clear confirmation of the final itinerary, or any certainty about which flight we are actually booked on.

On top of that, China Eastern’s website does not recognize our tickets, either to retrieve the itinerary or to complete check-in. Farera is also failing to respond despite the urgency, while the original flight is still operating.

We are not asking to cancel the trip or receive a refund. We are asking for something as basic as having a supervisor review the case, confirm a valid itinerary in writing for both passengers, and issue the tickets correctly.

The lack of information, the contradictions, and the complete absence of a response have left us feeling utterly helpless just hours before the trip. The sense of powerlessness is overwhelming.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Last second price chenge!

Went through the whole reservation and purchase process, was sent from skyscanner as one of their recommended agents. Once everything done and payment data entered I get the message "oops rate no longer available"... really? I still see the rates available on skyscanner and the airline! Scummy people, not recommended!

July 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Bait-and-switch scam

Bait-and-switch scam. They show an attractive price, let you go through the whole booking and payment process, then suddenly claim the “transaction couldn’t be completed” due to “real-time data” or “technical issues.” No money taken? Perhaps, but your funds are frozen for days. Of course, the same flight is still available — now at a much higher price. This isn’t bad luck, it’s a deliberate dark pattern. Avoid Farera.

July 10, 2026
Unprompted review
Rated 4 out of 5 stars

overall decent

The price was good, the information as well. There were a lot of add ons to choose, but if you dont need them, you can skip several sites. Its the same procedure as everywhere.

July 3, 2026
Unprompted review

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