The products are nice. My skin feels smooth after applying, but there aren't any noticeable differences other than that.
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I definitely feel like the products had an immediate impact on my skins glow and hydration. Looking forward to seeing how these work long term.
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The products are great … every now and then i come back to it but the new retinal serum the container dispenser does not work properly
Company replied
It always is GREAT i just wish that sometimes give us clients a 25% off and not have to have a subscription to have more delivered after the first order with in 90 days, some of us it last longer than... See more
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Company details
- #117 of 152 best companies in Health and Beauty Shop
- #63 of 82 best companies in Beauty Product Supplier
- #13 of 15 best companies in Beauty Products Wholesaler
- #27 of 38 best companies in Beauty Supply Store
- #24 of 33 best companies in Cosmetics Industry
- #47 of 61 best companies in Cosmetics Store
About JLO Beauty
Written by the company
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
- ✔ Luxurious, high-performance formulas with clinically tested ingredients
- ✔ Effortless routines designed for consistent, visible results
- ✔ Complete morning-to-night skincare rituals for face and body
- ✔ Backed by a 60-day money-back guarantee
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
Contact info
United States
- jlobeauty.com
4.0
Great
181 reviews
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I use the JLo neck cream and I…
I use the JLo neck cream and I absolutely love it.Its made a huge difference in the sagging skin in my neck and also has helped the lines across my neck.
July 23, 2026
Reply from JLO Beauty
Thank you for sharing this, Cheryl! We're so glad the Neck Cream is making a visible difference for you. Remember, consistency is key—continued use can help you see even more results over time, as the formula works gradually with regular application. Thank you for being a valued member of the JLO Beauty!
I try to cancel my subscription and it…
I try to cancel my subscription and it is so hard. PLEASE Stop sending me product. Let me owner as I need it.
July 1, 2026
Reply from JLO Beauty
We're sorry to hear your feedback and experience, Katie. Your cancellation request has been completed as of today 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
JLO BEAUTY IS A SUBSCRIPTION SCAM!!!
JLO BEAUTY IS A SUBSCRIPTION SCAM!!!
On February 10th I purchased a $64.00 trial set. I wanted to try the small package to see if I like the product. I was not aware that I was signing up for the subscription. On April 13th I received a $90.62 charge from JLO BEAUTY. I guess I was automatically signed up for the subscription, I did not have any knowledge of. When I called to cancel, the lady said I will still need to be charged thru July and gave me a discount to continue with the product subscription. I told her I need to CANCEL! So, I have the following charges:
2/10 $64.00
4/13 $90.67
5/12 $90.67
6/9 $73.58
7/9 $73.62
I received all products but very unhappy with a misleading tactics JLOBEAUTY runs. It's very sad that you are luring people who wants to try the product to subscribe unknowingly. I could have definitely use the money for groceries knowing the cost of gas and food nowadays. I DO NOT RECOMMEND AT ALL.
Please make it easier for consumers to be aware of what we are getting. This is a subscription trap.
UNHAPPY CUSTOMER
February 10, 2026
Reply from JLO Beauty
Thank you for sharing your experience, Elaine. we apologize for the frustration caused by not being able to cancel sooner. We can confirm your subscription was cancelled 07/24/2026 with no future shipments. Regarding on the charges, We'd like the opportunity to review your account, explain what happened, and work with you toward a resolution. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM ET, and one of our representatives will be happy to assist you.
I would give it a 5 star if the…
I would give it a 5 star if the information was clearly lined out for the trial sizes. It may be different on the site now (idk) but I didn’t realize I was going to be charged like I have been. The product is great. I love the way my face feels and looks. The smell could be improved a bit.
July 23, 2026
Reply from JLO Beauty
Thank you for sharing your feedback, Crystal! We're so happy to hear how much you're loving your results — that's exactly the glow we want for you. We apologize for any confusion regarding the charges. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
The product line is great and it works
The product line is great and it works. The customer service is wonderful.
July 23, 2026
Reply from JLO Beauty
Thank you for sharing your feedback and experience, Debra! We’re happy to know you’re satisfied with the service our team provided. Thank you for choosing JLO Beauty.
The products are nice
The products are nice. My skin feels smooth after applying, but there aren't any noticeable differences other than that.
July 23, 2026
Reply from JLO Beauty
Thank you for sharing your feedback and experience, Robin. Consistency is key to achieving the best possible results, and we encourage you to continue using JLO Beauty products as directed. Thank you for choosing JLO Beauty.
I would like to cancel my products
I would like to cancel my products, orders. It dries my face out
June 1, 2026
Reply from JLO Beauty
We're sorry to hear your experience, Mary. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
Love the smell of the cleanser
Love the smell of the cleanser. The products last for a while you only need a small amount for an effective result. I would suggest though waiting for the product to dry before adding each layer.
I'm very happy with my purchase of JLO's beauty line.
July 23, 2026
Reply from JLO Beauty
We appreciate you, Ann! We're happy to know how JLO Beauty products are working for you. Thank you for choosing JLO Beauty.
Reply from JLO Beauty
Thank you for sharing your feedback, Brenda! We’re happy to know that our JLO Beauty products are making a positive difference in your routine. Thank you for choosing JLO Beauty.
The products are great … every now and …
The products are great … every now and then i come back to it but the new retinal serum the container dispenser does not work properly
July 22, 2026
Reply from JLO Beauty
We appreciate you sharing your feedback, Prajakta! We’re happy to hear that our products have remained a favorite in your skincare routine. We apologize for the trouble you experienced with your recent item. This is not the experience we want for our customers. Our Customer Care team would be happy to assist with a replacement or resolution. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
I can’t cancel my subscription 😡
July 22, 2026
Reply from JLO Beauty
We understand your frustration and appreciate your feedback, Candice. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account and provide further assistance. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Love the product people say I look like…
Love the product people say I look like I’m in my 30’s and I’ll be 70 next May❤️🥰
July 22, 2026
Reply from JLO Beauty
We appreciate your glowing feedback, Wendy. It’s great to know you’re enjoying the benefits of our JLO Beauty products. Thank you for choosing JLO Beauty.
I have asked you for months to cancel…
I have asked you for months to cancel and stop sending me packages. I return them with notes to cancel . But you keep charging me $90 every month. You need to refund my money of several $90 charges and stop sending. It’s been a very bad experience.
June 11, 2026
Reply from JLO Beauty
We understand your frustration and appreciate your feedback, Uzma. Our goal is always to provide a transparent and positive experience. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
I have called and begged for you to…
I have called and begged for you to close this account and could not get the rep to close the account. I cannot afford the product. You have sent and charged me for over 500 in product I didn't order. This caused me many overdraft on my account because I was not aware of it being taken. Please please close my account!!!
March 11, 2026
Reply from JLO Beauty
We sincerely apologize for the difficulties you've encountered, Suzzette. We understand how important it is to feel supported when managing your account. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. If anything else comes up, we're here to help.
Great products
I especially love the cleanser(so gentle even on eyes) and the under eye patches!
May 27, 2026
Reply from JLO Beauty
We're happy to hear that you are enjoying the benefit of our JLO Beauty Gel Cream Cleanser, Angela! Thank you for your glowing support with JLO Beauty.
Pleasant person that helped me
Pleasant person that helped me. She was very sweet and helpful.
July 15, 2026
Reply from JLO Beauty
We’re happy to know you’re satisfied with the service our team provided, Brenda! Thank you for choosing JLO Beauty.
STOP with making a subscription…
STOP with making a subscription automatic. It has happened twice now and then I can't cancel. It is ridiculous. There is no way to cancel on all on my customer portal.
It is so frustrating.
June 15, 2026
Reply from JLO Beauty
We're sorry to hear your experience, Debbie. Your cancellation request has been completed as of today 07/23/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
Reply from JLO Beauty
Thank you for sharing your feedback, Diomedes! We're truly happy how much you appreciate JLO Beauty. Thank you for your continued support.
Reply from JLO Beauty
We appreciate you sharing your feedback, Kay. We’re sorry to hear your experience did not meet your expectations. We understand the importance of providing a smooth experience and ensuring our customers feel confident in their purchase. Your feedback is valuable and will be shared with our team as we continue to improve. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Honestly I have the auto ship for my…
Honestly I have the auto ship for my wife. She loves it all, and it makes her happy. Then she leaves me alone for the day :)
July 1, 2026
Reply from JLO Beauty
Thank you for your glowing feedback, Jackson! We’re so happy to know that your wife is enjoying the benefits of our JLO Beauty products. We sincerely appreciate your support with JLO Beauty.
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