I definitely feel like the products had an immediate impact on my skins glow and hydration. Looking forward to seeing how these work long term.
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Review summary
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The products are nice. My skin feels smooth after applying, but there aren't any noticeable differences other than that.
Company replied
The products are great … every now and then i come back to it but the new retinal serum the container dispenser does not work properly
Company replied
It always is GREAT i just wish that sometimes give us clients a 25% off and not have to have a subscription to have more delivered after the first order with in 90 days, some of us it last longer than... See more
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Company details
- #117 of 152 best companies in Health and Beauty Shop
- #64 of 82 best companies in Beauty Product Supplier
- #13 of 15 best companies in Beauty Products Wholesaler
- #27 of 38 best companies in Beauty Supply Store
- #24 of 33 best companies in Cosmetics Industry
- #47 of 61 best companies in Cosmetics Store
About JLO Beauty
Written by the company
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
- ✔ Luxurious, high-performance formulas with clinically tested ingredients
- ✔ Effortless routines designed for consistent, visible results
- ✔ Complete morning-to-night skincare rituals for face and body
- ✔ Backed by a 60-day money-back guarantee
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
Contact info
United States
- jlobeauty.com
4.0
Great
181 reviews
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SCAM!!
SCAM!!! You order one thing but then it gives you a “discount” that unknowingly enters you into a memebership where you automatically get charged 122$ per month for three months for a kit that’s delivered without your asking. Then it’s very difficult to cancel or get money back. DO NOT ORDER FROM HERE NO MATTER HOW MUCH TOU WANT THE PRODUCT!!!
August 30, 2026
Unprompted review
Reply from JLO Beauty
We're sorry to hear about your experience and concerns regarding JLO Beauty subscription details, and billing. We never want customers to fee surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-704-7551, available 7:00 AM to 10:00 PM daily, so we can assist you directly.
I have been using your product for a…
I have been using your product for a long time and I’m satisfied it works well on my skin
August 12, 2026
Reply from JLO Beauty
Thank you for sharing your experience, Ulli! We're delighted to know that our product has been a trusted part of your skincare routine and that you've been happy with how it complements your skin. We appreciate your loyalty and are grateful to have you as part of the JLO Beauty family.
I called July 3,2026 and canceled my…
I called July 3,2026 and canceled my subscription. It took forever before she world finally just cancel it. Now I'm seeing thete is still an open subscription. I want the freaking account closed.
July 3, 2026
Reply from JLO Beauty
We're truly sorry for the frustration and inconvenience you've experienced, Lisa. We understand how important it is to have your account preferences handled correctly. We've confirmed that your account has already been canceled, so no active subscription remains. If anything else comes up, we're here.
Disappointed Not Life Changing Variety and the actual creams are nice…
Variety and the actual creams are nice but, for the price I expected even better. I expected life changing. I can get this level from a drug store. No one has said to me I look fantastic what am I using? I plan to cancel my subscription and I hate you were planning to auto renew and have my bank information!
July 31, 2026
Reply from JLO Beauty
We're sorry to hear your feedback and experience, Cheryl. Our pricing reflects the high‑quality ingredients, research‑backed formulations, and strict manufacturing standards that go into creating a safe, effective, and premium skincare experience. We're committed to delivering dependable quality and visible results you can feel confident in. With consistency use of JLO Beauty product you will see the difference you are hoping for. For further assistance and question, kindly reach us at 1-800-704-7551 available daily from 7:00 AM–10:00 PM EST.
The customer service representative was…
The customer service representative was friendly and and able to help me with my problem efficiently.
Mahalo for the awesome service!
July 22, 2026
Reply from JLO Beauty
Thank you for sharing your experience, Kristina! We're thrilled we could help. Thank you for recognizing our Customer Care team—we're always happy to support our customers. Thank you for your trust, and we look forward to continuing to support you on your skincare journey!
The products are top notch
The products are top notch, and I like that I can change my subscription/products whenever I want to. JLoBeauty is THE BEST.
June 1, 2026
Reply from JLO Beauty
We're so grateful you took the time to share this, Kay! Knowing our formulations have earned a place in your routine. We're also delighted to know you're enjoying the benefits of your subscription. Thank you for trusting JLO Beauty with your skincare journey.
The products are okay but not really…
The products are okay but not really hydrating and also when I apply the serum and then the cream it starts to peel off
July 26, 2026
Reply from JLO Beauty
Thank you for sharing your feedback and experience, Lilia. We’re sorry to hear that you’re not seeing the results you were hoping for. For best application, please allow the serum to fully dry before applying the cream—this helps prevent the serum from lifting during layering. Thank you for choosing JLO Beauty.
For being so expensive i expected a lot…
For being so expensive i expected a lot more and as it is ..I was scammed with the total they said I would pay and ended up being like way more .. i didn't like the products. My elf skin care routine is just fine for me . and can y'all please stop trying to auto ship me products on my affirm account , i have declined transactions from June 27 - july 13 /2026 . With transactions trying to be made every two days . I personally called and cancelled my subscription in May 2026 .. is this what Jlo is about ?? The company won’t let a unhappy customer go in peace .i tried to remove my debit card off the website just now and i cant unless i replace it with another .. This is a very sketchy business ..That is basically hacking into my credit card info .even though I verbally unsubscribed on the phone and that was hell to get out of too ..and well Obviously if they keep trying to charge my card that phone call was for nothing because I’m still being charged like member without my consent!! .so be careful when you input your debit or credit card .. it now belongs to jlo beauty and her hacking crew . .. they don’t like to lose customers and will continue to charge you and send you whatever they feel like sending because at that point they could care less . because they have full control of your credit cards .. Worst experience ever !!
July 25, 2026
Unprompted review
Reply from JLO Beauty
We're sorry to hear about your experience and concerns regarding JLO Beauty subscription details, shipments, and billing, Katherine. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-704-7551. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.
Reply from JLO Beauty
Thank you for sharing your feedback, Kelly. As a JLO Beauty member, you enjoy more than just automatic deliveries. Your membership provides exclusive pricing, convenient home delivery so you never run out of your favorite products, and the flexibility to customize or postpone future shipments whenever you need. To manage your account, please visit jlobeauty.com and log in—if you haven’t created an account yet, you can easily register online. For any additional questions or support, our team is available daily at 1‑800‑704‑7551 from 7:00 AM to 10:00 PM EST, and we’re always happy to assist you directly.
Fabulous
I choose only jlo beauty products over any other ...makes me feel confident in my bare skin everyday....when I never could I recommend u try it for yourself 💯 SATISFIED
July 26, 2026
Reply from JLO Beauty
Thank you for sharing your glowing feedback and experience, Vanessa! We’re happy that JLO Beauty products plays such a meaningful role in your skincare routine. Thank you for choosing JLO Beauty.
One of the best customer service…
One of the best customer service departments. Products with good ingredients.
December 22, 2025
Reply from JLO Beauty
Thank you for sharing your feedback and experience, Juanita! We’re happy to hear that you’re satisfied with both our service and your JLO Beauty products. Thank you for choosing JLO Beauty.
Reply from JLO Beauty
Thank you for sharing your experience, Aimee! We’re delighted to hear that you’re enjoying the glowing benefits of your JLO Beauty product. We truly appreciate you choosing JLO Beauty.
Reply from JLO Beauty
Thank you for your lovely feedback, Ivy! We're thrilled to know that you’re enjoying the benefits of our JLO Beauty products. Thank you for choosing JLO Beauty!
It did not work as expected.
May 24, 2026
Reply from JLO Beauty
We’re sorry that you’re not seeing the results you were hoping for, Marcella. For best results, we recommend using your JLO Beauty products consistently as part of your daily routine. If you need further assistance or have any questions, please contact our Customer Care team at 1‑800‑704‑7551, available daily from 7:00 AM to 10:00 PM EST. We’re here to help.
The Product is great Still waiting on a…
The Product is great Still waiting on a shipment I paid for never received he told me on the phone he saw the error and one send one out almost a month ago Never got a confirmation email Love the product and wouldn't canceled if I could get shipment I am owed and shipments on time Take the money on time but losey unwanted shipping
May 1, 2026
Reply from JLO Beauty
Thank you for sharing your feedback, Lola. We're so glad to hear you’re enjoying the product, and we sincerely apologize for the frustration caused by your missing shipment. We understand how disappointing it can be to wait for an order you’ve already paid for. After checking, we can confirm that our team has already arranged a replacement. If you have any questions or need further assistance, please contact us at 1-800-704-7551, and we’ll be happy to assist you directly.
Reply from JLO Beauty
Thank you so much for the kind words, Kimberly! We're thrilled you're enjoying the skincare and finding it simple to fit into your routine, and it's great to hear our customer service team took good care of you. Thank you for choosing JLO Beauty.
I love my products I keep adding to my…
I love my products I keep adding to my subscription, my skin looks amazing!
April 9, 2026
Reply from JLO Beauty
Thank you so much for sharing this, Nina! We're absolutely delighted to hear how much you're loving your results and that you keep finding more products worth adding to your routine. Thank you for being a valued member of JLO Beauty!
Feel and look younger
I’m in my mid-fifties, and my skin has never looked better. The fine lines and wrinkles are less visible, and my skin tone looks brighter and even.
It’s expensive, but so worth it.
April 15, 2026
Reply from JLO Beauty
Thank you for your glowing feedback, Hope! We’re thrilled to know you’re enjoying the beautiful benefits of JLO Beauty. Thank you for trusting us and we’re excited to continue supporting your skincare journey!
Reply from JLO Beauty
Thank you for your wonderful feedback, Corretta! We're delighted to know you've had such a positive experience with JLO Beauty. We truly appreciate your support and look forward to continuing to be part of your skincare journey.
I have been trying to cancel my…
I have been trying to cancel my subscription since Christmas and can’t
December 11, 2025
Reply from JLO Beauty
We're sorry to hear your feedback and experience, Shaun. Your cancellation request has been completed as of today 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.
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