I would give it a 5 star if the…
I would give it a 5 star if the information was clearly lined out for the trial sizes. It may be different on the site now (idk) but I didn’t realize I was going to be charged like I have been. The product is great. I love the way my face feels and looks. The smell could be improved a bit.
July 23, 2026
Reply from JLO Beauty
Thank you for sharing your feedback, Crystal! We're so happy to hear how much you're loving your results — that's exactly the glow we want for you. We apologize for any confusion regarding the charges. Our Customer Care team would be happy to review your account, explain billing details, and assist with any changes needed. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.