Only giving 4 stars because as much as I love Juvias I feel it could be cleaner. Better ingredients,safer. We have to take care of each other. Less toxic crap.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Exactly what I needed. I got their concealer from Ulta but then looked into directly buying from the company website and found beautiful cheek product set- contour, highlighter and amazing brush, tha... See more
Company replied
The ordering was easy and phenomenal. The delivery is great, especially since they ysed USPS, which is 100%more secure delievery than any other carrier (PLEASE DON'T CHANGE IT!!!) and most importantly... See more
Company replied
Love the sales Juvias Place offers!! I just keep an eye on my emails, and wait patiently for my favorite products to go on sale! Been meaning to restock my I Am Magic concealers, and I got 2 for less... See more
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Company details
About Juvia's Place
Written by the company
A world of beauty for you. Vibrant, highly pigmented eyeshadows. Full coverage foundations. Lipsticks infused with hyaluronic acid. Best-in-class brow products and fan faves bronzers, blushes and highlighters. And game-changing skincare.
Our customers are women. Our customers are men. Our customers have skin tones in the fairest fairs to the deepest darks. The Juvia’s Tribe is where we celebrate our customers that come to us from all walks of life.
Created to celebrate the rebels, rulers, and queens of the African kingdoms who honored beauty through their innovative and soulful techniques that we still use today.
Our customers are women. Our customers are men. Our customers have skin tones in the fairest fairs to the deepest darks. The Juvia’s Tribe is where we celebrate our customers that come to us from all walks of life.
Created to celebrate the rebels, rulers, and queens of the African kingdoms who honored beauty through their innovative and soulful techniques that we still use today.
Contact info
300 Castle Rd, 07094, Secaucus, United States
- juviasplace.com
4.0
Great
25K reviews
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I said before that I love Juvia Place
I said before that I love Juvia's Place. It is the best foundation there is. I used to buy the most popular makeup products but once trying Juvia's Place products I have set them aside. I did use them during the time my favorite product was not available from Juvia's Place, but I gave them away when the product became available, but I won't give away my Juvia's Place foundation. I tell them about Juvia's Place products but I will not share, sell or give them any of mine. I love me some Juvia's
October 28, 2026
One of the best lip gloss formula
One of the best lip gloss formula. Which and moisturizing and very beautifully pigmented.Shipping was prompt and goods came well packed and wrapped to prevent spills.i highly recommend this company.
October 20, 2026
I wasn’t allowed to return my package…
I wasn’t allowed to return my package or get a refund. Bad customer service. You should rethink your return policy to avoid losing loyal customers
October 29, 2026
Delivery Service and Product
The blush and bronzer palette that I got was amazing and I live in the UK. The delivery service was so good and the product reached before the date I expected it to reach so I will definitely be ordering from Juvia’s Place again. The product was also very good, and the blush is actually so good.
October 27, 2026
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Excellent customer service
Excellent customer service! I initially received the wrong product, but Juvia's Place made things right immediately after I contacted them. They quickly sent the correct item and even allowed me to keep the original one. I really appreciated how promptly and professionally they handled the mix-up. I’m very pleased with the experience and would happily purchase from Juvia's Place again.
October 21, 2026
Reply from Juvia's Place
We are glad you enjoyed your experience with our support team. We appreciate your feedback regarding how we resolved the shipping error. Our goal is always to address any order mix-ups quickly and professionally, and we are pleased we could correct this for you efficiently while allowing you to keep the initial item. Thank you for sharing your positive thoughts about our service and for choosing to shop with us again. We look forward to providing you with great service in the future.
Item was shipped quickly and delivered…
Item was shipped quickly and delivered on time in great condition
October 28, 2026
Reply from Juvia's Place
We're so happy to hear that your order arrived quickly, on schedule, and in perfect condition! Thank you for sharing your wonderful feedback.
I had an excellent shopping experience…
I had an excellent shopping experience shopping!!!! I purchased the Coffee bean lipgloss and the nude palette for eye and face. I am in love with all of my products, the quality is unmatched.
October 28, 2026
Reply from Juvia's Place
We are so happy to hear that you had such a wonderful shopping experience with us. It is great to know that you are enjoying your new lipgloss and eye and face palette, and that the quality has met your expectations. Thank you so much for sharing your feedback and for your support.
Excellent product I'm a repeat customer…
Excellent product I'm a repeat customer love every one of your products you never disappoint
October 27, 2026
Reply from Juvia's Place
We are so happy to hear that you love our products and that we consistently meet your expectations. We truly appreciate your loyal support as a repeat customer and thank you for your wonderful feedback!
I ordered a concealer
I ordered a concealer, which I love I was able to find a sheet that I needed and receive the item under a week. Let’s not forget that the price was one of the cheapest on the market.
June 1, 2026
Reply from Juvia's Place
We're so happy to hear that you love the concealer and were able to find your perfect shade. It's wonderful to know that you received your order in under a week and that you found our pricing to be so competitive.
Reply from Juvia's Place
Thank you for your feedback!
Reply from Juvia's Place
We're so happy to hear that you love our products and find our makeup to be of great quality! Thank you for sharing your wonderful feedback with us.
This is the second time I’ve received…
This is the second time I’ve received dried up eyelash adhesive.
October 20, 2026
Reply from Juvia's Place
We’re truly sorry to hear that this is the second time you’ve received dried-up eyelash adhesive. We understand how frustrating it must be to experience the same issue more than once, and this is certainly not the quality we want you to receive.
We’d appreciate the opportunity to look into this further. Please email our support team with your order number and the best email address to reach you. If possible, include a photo of the adhesive you received so our team can review the issue and assist you.
Thank you for bringing this to our attention. We sincerely apologize for the repeated inconvenience
The sizes were smaller than I thought I…
The sizes were smaller than I thought I orders
October 20, 2026
Reply from Juvia's Place
Thank you for sharing your feedback. We’re sorry to hear that the product sizes were smaller than you expected. We understand how disappointing that can be, especially when you had a different expectation based on what you saw online.
We appreciate you bringing this to our attention, and we’ll be sure to share your feedback with our team as we continue working to improve our product descriptions and shopping experience.
Thank you for giving Juvia’s Place a try!
I hate the fact you can’t return…
I hate the fact you can’t return something you don’t like wasted money on a package I didn’t open
October 27, 2026
Reply from Juvia's Place
We’re sorry to hear that you’re unhappy with your purchase and understand how frustrating it can be when an item doesn’t meet your expectations, especially when it remains unopened.
Due to the nature of cosmetics and our hygiene and safety standards, all sales are final, and we’re unable to accept returns or issue refunds, even for unopened or unused products. We understand that this may be disappointing, and we appreciate your understanding of our policy.
Thank you for sharing your feedback. We’ll be sure to pass it along to our team for consideration.
Foundation color
I had to buy 3 different foundations to get the color to match my skin tone. Two from the velvety matte line and the one that actually matches was from the natural radiance line. I have worked with Lancôme cosmetics in the past and tried many foundation brands. The Natural Radiance works well with my skin. I love the foundation overall.
October 23, 2026
Reply from Juvia's Place
We’re sorry to hear that it took purchasing two different foundations to find a shade that matched your skin tone. We understand how frustrating that can be, and we want you to feel confident in your shade selection from the start.
We’d love the opportunity to help. Please reach out to our support team with your order number and the best email address to reach you so we can learn more about your experience and see how we can assist.
Thank you for giving Juvia’s Place a try and for sharing your feedback with us!
One of my shadow sticks arrived broken
October 25, 2026
Reply from Juvia's Place
We’re so sorry that one of your Shadow Sticks arrived broken. We understand how disappointing it is to receive a damaged item, especially when you’re looking forward to trying it.
Please email our support team with your order number and the best email address to reach you. If possible, include a photo of the damaged Shadow Stick so we can review the issue and help you with the next steps.
We apologize for the inconvenience and appreciate you bringing this to our attention!
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