Juiced Bikes Reviews 

902
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company, consistently demonstrating exceptional value and overall performance. Customers praise the impressive uphill power, remarkably smooth dual suspension, and extremely simple assembly process of the electric bikes. Many buyers also appreciate the highly responsive customer support team and the remarkably fast shipping times provided. Though some customers encountered minor inconveniences upon delivery, such as missing name plates or minor cosmetic blemishes. A few people experienced frustrating issues with broken throttle parts or messy adhesive leaking from the seat protection strips. Others mentioned slower communication responses or expressed dissatisfaction regarding support for older models.

What people talk about most

Product

People report positive experiences with the product, highlighting its great build quality, impressive power,... See more

Quality

Customers report positive experiences with quality, highlighting that the bikes are well built and feature... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the quick response times and helpful... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the incredibly smooth and... See more

Response time

Clients share positive opinions on response time, consistently highlighting fast and efficient communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the kids on the block have these now it great seeing all the kids on the juiced bikes! My son worked really hard to save up enough money to get one, and he absolutely loves it. He says the ran... See more

Company replied

Rated 5 out of 5 stars

Accidentally ordered the wrong color. Customer service was amazing. Bike arrived fast, was super simple to assemble the very few pieces and came with 60% charge in the battery. From unboxing to my dau... See more

Company replied

Rated 5 out of 5 stars

Juiced was always a famous name in the industry but after its acquisition by Lectric. They’ve already shaken up the game again with this partnership. The quality service and product are all top tier,... See more

Company replied

Rated 5 out of 5 stars

Love the Juice Scrambler! Ordering it online was a breeze. Came to my house in a reasonable time. Assembly was super simple and the fun factor is endless. I originally bought the scrambler for my son'... See more

Company replied


Company details

  1. #13 of 53 best companies in Bicycle Store
  2. #37 of 80 best companies in Sporting Goods Store

Written by the company

Since 2009, Juiced Bikes has been a pioneer in the high-performance e-bike industry, specializing in engineering rides that go faster and farther by blending classic style with modern power. This technical expertise is fueled by a simple truth: riding is in our blood. Whether it's road, dirt, or gravel, our obsession with the ride matches our obsession with building quality bikes that kick up a bit of dust. In 2025, Lectric eBikes, stepped in to take Juiced under its wing. With Lectric’s industry-leading expertise and Juiced’s legacy of performance engineering, a new chapter of biking is about to begin.By combining Juiced’s performance-first engineering and bold, carefree riding spirit with Lectric’s focus on value, reliability, and industry-leading technology, riders get the best of both worlds: high-powered performance without sacrificing affordability or everyday dependability.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

902 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(902)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very Disappointed With Juiced Bikes

Very Disappointed With Juiced Bikes

I’m extremely disappointed with both the Juiced Scrambler we purchased and the way the warranty process has been handled. We have only owned this bike for about two weeks, which makes everything we’ve dealt with even more frustrating.

We bought this bike for my 13-year-old son. He rides it normally and we’ve already had multiple problems with it. It arrived with a damaged seat, missing hardware, issues with the kickstand and other cosmetic damage. Now we have a much bigger issue. The bike is overheating while he rides it. The display literally says “HOT,” the throttle stops working, and he either has to pedal the bike or stop and let it cool down before it will work again.

Juiced has agreed to send us a new controller, but I’m pretty frustrated that their solution is for us to start replacing parts on a bike we’ve owned for two weeks. A brand new bike shouldn’t already need this kind of repair. At this point I asked them to replace the bike because I’ve lost confidence in it, especially considering my 13-year-old son is the one riding it. They refused and said the controller is a normal warranty repair.

We are also still waiting on the replacement seat and hardware from the previous issues, and I still don’t feel like we have a clear timeline for when everything is actually going to be resolved.

This whole experience has been one email after another, waiting for parts, troubleshooting problems and now having to replace a controller. I didn’t buy a brand new bike so I could spend the first few weeks owning it dealing with warranty claims and replacing parts.

At this point I’m extremely disappointed. For a bike that we’ve only owned for two weeks, this is unacceptable. I expected much better quality from the bike and much better support from Juiced when it became obvious we were having multiple problems.

Hopefully they eventually make this right. If they do, I’ll update my review. Until then, based on our experience, I cannot recommend Juiced Bikes.

August 22, 2026
Rated 5 out of 5 stars

Awesome customer service at Juiced Bikes

The Juiced team has been super responsive on our service needs for my son's bike, I'd highly recommend the product knowing how well they stand behind it!

August 19, 2026
Juiced Bikes logo

Reply from Juiced Bikes

We are happy to take care of all your needs and keep him having fun on the Scrambler. Thank you for the review, Jay!

Rated 5 out of 5 stars

The shipping was fast

The shipping was fast. The bike is super quality feeling and was simple to assemble.
No problems with the bike so far but I've heard customer support is great. I'm loving this Juiced Scrambler HT.

August 19, 2026
Juiced Bikes logo

Reply from Juiced Bikes

I am glad to hear your first impressions! Customer support is here for you if you need us. Throttle on!

Rated 5 out of 5 stars

Great service always wear a helmet

Great service, communication, delivery, and great product. Just every one out there that’s getting this e bikes . Please wear a helmet. For your own safety.

August 17, 2026
Juiced Bikes logo

Reply from Juiced Bikes

We are glad to hit the mark on all four categories! Safety is always a top priority, and we would recommend wearing a helmet every time you ride. Thank you for the review, Nahum.

Rated 1 out of 5 stars

The throttle and motor malfunctioned on…

The throttle and motor malfunctioned on my son’s bike within a week of receiving it. They agreed to send the parts and said we would have them in about a week. It has now been two weeks and the parts still have not shipped.

August 3, 2026
Juiced Bikes logo

Reply from Juiced Bikes

Thank you for reaching out, Jennifer. We have those parts on order for you. We make sure all of our riders are taken care of and get back to riding as soon as possible. Send us an email if you need anything else, and we would be happy to take care of it.

Rated 5 out of 5 stars

There was an issue with the bike free…

There was an issue with the bike free wheel that they promptly addressed and resolved. Service after the sale is a huge factor and they stepped up. Very nice unit, would recommend.

July 29, 2026
Juiced Bikes logo

Reply from Juiced Bikes

We are committed to providing high-end service for all our riders! Thanks for the review and throttle on!

Rated 5 out of 5 stars

Love My Juiced Scrambler HT

Ordered the brand new Juiced Scrambler hardtail on 8/15/26, got it on 8/24/26 with all the freebies that it came with & free shipping. Gave me plenty of time to get the safety gear needed to ride. 10/10 best e-bike around. Juiced made a huge comeback, with the smoothest, cleanest bike available thats 100% street legal and made extremely well. Cant wait to see what else they release!

August 17, 2026
Juiced Bikes logo

Reply from Juiced Bikes

We are so glad you are loving your HT Scrambler! We have a great bike at a great price, plus all the free accessories. We are always working on new things here at Juiced and can't wait to show you what is next.

Rated 1 out of 5 stars

Defective Right Out of the Box and No Support

I received the Scrambler with several problems right out of the box: the headlight, controller, and brakes do not work. This has been a complete waste of time and money.

I contacted Juiced for help, but they take days to respond and have not offered a solution. They simply keep asking me to troubleshoot a brand-new product. This is unacceptable and extremely disappointing.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Had some problems with the bikes and…

Had some problems with the bikes and they made the replacement of the parts easy and fast to get,thanks guys

August 3, 2026
Juiced Bikes logo

Reply from Juiced Bikes

Juiced Bikes is here to provide quality products and speedy service! Thank you for the review.

Rated 5 out of 5 stars

Customer Service A+

Bike stopped working after 130miles or so. But Juiced customer service was very quick easy and overall amazing This is probably the best purchase I've made on a bike so far.

July 29, 2026
Juiced Bikes logo

Reply from Juiced Bikes

Thank you for your review, Landon. I see that we emailed you and are taking care of the problem with your Scrambler. Please let us know if there is anything else we can do to assist!

Rated 5 out of 5 stars

Customer service is the best always…

Customer service is the best always answering questions or concerns I would 100% recommend juiced bikes the best in its class forsure has exceeded expectations for the price range compared to the other ones and still street legal warranty department is top notch always assisting with broken/damaged parts you just have to email them and wait about a day for a response quick and easy.

August 4, 2026
Juiced Bikes logo

Reply from Juiced Bikes

Thank you for the kind words, Gabriel! We are happy to take care of our riders with top-notch service. Thank you for the 5-star rating and 100% recommendation!

Rated 3 out of 5 stars

Like the bike

Like the bike, but have missing a star due to never receiving the name plate. Removed another star due to the throttle clamp being loose and not able to be tightened; Had to make a shim to get it to tightened correctly.

July 31, 2026
Juiced Bikes logo

Reply from Juiced Bikes

Thank you for the review and feedback. We sent you an email about your nameplate, which is in production and will be sent out soon. Please reach out to us about your throttle; we would be happy to send you a new one.

Rated 2 out of 5 stars

the engineering department got close

This is a fun bike,looks good and the battery goes for a good while. However be warned that some parts are lower quality than expected. My throttle came snapped in half but thankfully i was sent a new one, though the new part was different than what it replaced and harder to install than original. At less than 100 miles on the bike i have worn the grips entirely smooth, and they leave my hands black whenever i grab them. In the same time the motor controller has been in an overhead condition four (4) times, this being during use with what i'd call an average amount of hills and weather 80f and below, the last time was yesterday when it went into an overheat condition on me on a 69f day, the area it is housed in has no place for air to be vented out at all. air can get in but not out. also, the motor itself is LOUD. the thing sounds like a beat up old lime bike.

July 30, 2026
Juiced Bikes logo

Reply from Juiced Bikes

Thank you for the feedback, Petra! We are always working to make sure necessary improvements are made, and we have a 3-year warranty to take care of any problems! I saw that we emailed you and resolved the issues with your bike. Email us with any further questions, and we will make sure to get you riding.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look