My Wife LOVES all her Hot chocolate shoes. Quality has always been great, and if there have been issues, their customer service team has been excellent at addressing concerns as well.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently ordered the Dark Tattoo Women's Mary Jane Flats and I'm really happy with them. The design is unique and eye-catching, the fit is comfortable right out of the box, and the quality feels sol... See more
Company replied
My shoes were delivered swiftly and I absolutely love them! They're adorable and fit perfectly. They are my new favorite pair! Similarly to the last pair I purchased from Hot Chocolate Design, I am to... See more
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The shoes were in these adorable boxes and arrived perfectly undamaged and on time. I'm happy to report dark chocolate design is an amazing and legit company and the shoes even come with directions fo... See more
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Company details
- #10 of 71 best companies in Shoe Store
Written by the company
Hot Chocolate Design® is a creative footwear brand that blends vintage charm with modern flair, celebrating individuality through bold, collectible designs. Our women’s and unisex shoes combine comfort, color, and creativity—each pair tells a story and transforms everyday style into self-expression. From our iconic Mary Jane flats to statement heels, sneakers, platforms, clogs, and sandals, every model is carefully crafted to stand out from the ordinary. Founded with the belief that fashion should be fun, conscious, and original, Hot Chocolate Design® has built a global community of collectors who share our passion for artistic design and playful details. Our shoes feature high-quality materials, cushioned comfort, and eye-catching prints that make every step a conversation starter. Explore our collections to find the perfect pair that matches your personality—retro, modern, or simply unique. Whether you’re dressing up, going casual, or expressing your creative side, Hot Chocolate Design® offers funky, fashionable, and unforgettable footwear. Collect them all and join thousands of fans around the world who have discovered the joy of wearing art on their feet.
Contact info
33149, Key Biscayne, United States
- international@hotchocolatedesign.com
- hotchocolatedesign.com
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 24 hours
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Product had a cute fit and good size
Product had a cute fit and good size, also pretty wide, but part of the detail was basically foam paper... it was cute and all but just not worth the money unfortunately
August 10, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Original designs and comfortable shoes
Original designs and comfortable shoes. I get compliments every time I wear them.
August 10, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
I love your flats
I love your flats, I own at least 10 pairs, good quality and I always seem to catch the sales
August 10, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Overpriced and shoes weren’t leather…
Overpriced and shoes weren’t leather and I won’t order from this company again!
July 20, 2026
Reply from Hot Chocolate Design
Thank you for your feedback! Please contact our customer service team at international@hotchocolatedesign.com. We want you to be 100% happy with your purchase. Best ;)
Fantastic shoes that make your feet look awesome
The designs-quality and comfort are amazing! I own 5pairs! So that says a lot!
July 20, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
They are incredibly cute shoes
They are incredibly cute shoes, but the padding in these heels hit my feet in the wrong way and was a sensory nightmare. Maybe a flat or sneaker would be different
August 10, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Cute and comfortable
Loved the shoes and they have unique designs. Will be buying different styles from them.
July 20, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Such beautiful shoes
Such beautiful shoes! I bought the ruby red slippers! So roomy! And gorgeous to look at. I have gotten so many compliments!
August 10, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Another great and colorful pair
Another great and colorful pair. Comfortable and well designed.
August 7, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Wonderful service and love the shoes…
Wonderful service and love the shoes and can’t wait to buy more. The deliver Was fast and quick and response to have to return to the pair that was too small was quick.
August 7, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
I love the Alice in Wonderland vibe
I love the Alice in Wonderland vibe! It's like 2 pairs of shoes in one. This is my 3rd pair, but first in mid heels
August 7, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
FANTASTIC
I love all of my shoes from Hot Chocolate Design. I have over 11 pair now, maybe more. They feel great and I get so many compliments. Thanks for a continuing job well done!
Thank you!
August 7, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Shoes are so fun, customer service not so much
The shoes are adorable, but I lost an eye from each shoe and I only wear them at the office. When I tried to reach out to customer support, I still haven't gotten a response.
July 16, 2026
Reply from Hot Chocolate Design
Thank you for your feedback! Please contact our customer service team at international@hotchocolatedesign.com. We want you to be 100% happy with your purchase. Best ;)
Easy ordering
Easy ordering, quick shipping.
These shoes may seem a little pricey, but they are worth every penny. Super comfortable, and you can find a pair to match every aspect of your personality.
July 16, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Easy to look at everything on website…
Easy to look at everything on website and of course my beautiful shoes arrive fassst. Thank you always Hot Chocolate. So comfortable, sparkly, and just really cool to look at❤️
July 15, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
This is my daughter's second pair
This is my daughter's second pair. She loves them!! They are beautiful and well made as well as comfortable.
July 14, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
I love these shoes
I love these shoes. The designs are so unique and fun. I got the Evermore heels because I love purple and Halloween. I did try them on and they fit nicely but I won’t be wearing them regularly until maybe September. Keep doing what you do. I look forward to ordering more.
July 13, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Excellent customer service!
August 3, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Birthday gifts
I ordered these shoes for my daughter 's birthday. She loves the hot chocolate shoes.
August 3, 2026
Reply from Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
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