This is my second time using Habito, first for my initial shared ownership mortgage and now for my remortgage. On both occasions, Antra has made the process feel easy. She clearly explained the p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Habito
Written by the company
Whether you’re a first-time buyer, you’re moving, remortgaging, or simply taking back control of your finances, a mortgage is a big decision - it’s no surprise that 4 out of 5 people seek advice from a broker.
Unlike a traditional broker, our technology analyses every mortgage on the market from over 90 lenders to find the best one for you in seconds. Once we find you the right mortgage, we’ll be with you every step of the way. You’ll have a dedicated mortgage expert who will keep you updated with the progress of your application from start to finish, and will always be on the end of the phone or live-chat to answer your questions.
Sign up from any connected device, 24/7 - we’ll find you the best match and manage your entire mortgage application, all online in record time.
Contact info
WeWork Moor Place, 1 Fore Street Avenue, EC2Y 9DT, London, United Kingdom
- 03302230996
- hey@habito.com
- habito.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommended
Quick, efficient & easy to navigate. Helen was extremely helpful & on hand to answer any questions or queries, found the best deal for us & proceeded with application after easily downloading relevant documents. Would recommend this service and would not hesitate using again. Many thanks
Great experience with Habito and Liam
My mortgage expert Liam Robinson was responsive, as well as communicative and clear throughout the process.
As a first time buyer I was unsure of the process but Liam made me feel at ease. I felt that he was equally as invested as me in getting the best deal possible.
Would recommend Habito and specially Liam in a heartbeat!!
Streamlined the Remortgaging Process
The streamlined process that Habito provides makes what can be a very stressful experience extremely straight forward, and can be completed in a morning. Becky from the team was so helpful and personable, making the experience even more comfortable for my partner and I. Thank you!
Great experience
Great experience, helpful staff and replying fast if you have any query. I would definitely recommend to everyone.
Great - recommend using Habito.
Habito made the mortgage application process very straightforward and easy to navigate. I really liked being able to sumbit all the documents online and keep track of what I needed to do next at times that are convenient to me. Grant Ross was very friendly and helpful, finding a lender that matched my current situation.
Outstanding, first-rate brokerage services
We used Habito for both our mortgage brokerage and conveyancing on our purchase and sale, and the service we received was absolutely first-rate. On the brokerage side in particular Ellen, Raj and Tobias have been absolutely fantastic throughout. They have been highly responsive, trustworthy, tenacious in solving problems for us and generally have consistently gone above and beyond in their customer service, which has been absolutely outstanding. I would strongly recommend anyone looking to remortgage or buy a new property to use Habito's services.
Super quick responses and very valuable insights!
Aston provided exceptional service as my mortgage broker. He replied very quickly to all my questions and gave extremely useful, clear insights throughout the process. I am very happy with his help and highly recommend him to anyone looking for mortgage advice.
There were very quick helpful and…
There were very quick helpful and efficient service. Everything was simple and self explanatory i highly recommend
Habito & Ahmet
Ahmet, was brillant and kept me right through the whole process. He asked for the correct information and went the, 'Extra Mile' to get it completed asap. Well done 👏
Great service!
First remortgage ever so was a little clueless on how it all works... Habito made it really simple and efficient which I appreciated. The platform has a great user experience and is super easy to navigate. Huge plus in the fact that all the work in finding a deal is done for you. Seb supported me throughout, he was very prompt, answered all my questions, explained next steps clearly and was great all round!
Great experience with Habito
Great experience with Habito. Ashton Chiedo was extremely helpful throughout the whole mortgage process — responsive, clear and always happy to explain the different options. Everything was handled smoothly and efficiently. Would definitely recommend!
Where do I begin….no better service around!
Where do I begin! I cannot thank Lizzie and Tom enough! The service, the care, the empathy, theres not enough words to really show how good they really are.
I started a conversation with Lizzie about a year ago, told her my situation and she was very very positive that a mortgage is achievable. But what stood out the most is her approach, her understanding and real care for wanting the best for us. I spoke to a lot of brokers, a lot of them charge a fee but the level of service lizzie provided second to none. I must say I asked a lot of questions and changed quotes a number of times but she never shied away from the extra work I was asking her to do. Remember this is a fee-free service. We were struggling to find the right house so it was a long process, most brokers would lose interest. But eventually, we find a a property and she was very prompt in putting through application and explaining the process! Thank you Lizzie.
Then we move to Tom, another gem in the business. He was very prompt, precise and ensuring the process was a very smooth one. He even argued with the lender when they were making ridiculous requests. Amazing care and attention to get through to mortgage offer stage.
Then finally, I have to mention Habito as a service, very very clean smooth process with simple nuances which support people buying homes. People here making life changing decisions, Habito process is seamless!
Thank you to everyone.
Absolutely a 5 star service!
Absolutely a 5 star service!
This is the 2nd time I’ve used Habito, and Jo has been incredible. 46 emails exchanged (sometimes back to back from me) and response times have been phenomenal. Jo has been on it and has been such a huge help.
For the record, I explored other brokers but the rates offered by Jo blew the others out the water.
Thank you!
Extremely helpful
Not yet gone through with a mortgage yet but it’s definitely in the works thanks to Emily, incredibly helpful and patient when it comes to me having to gather a few more bits of information. Makes the whole process a lot more easier dealing with someone who’s clued up and responsive.
A seamless experience
Habito has been such a seamless experience. As first time buyers, the buying process can be daunting and confusing, but using Habito made it vastly easier. Our broker, Katelyn, was so effective and fast, and she always kept us in the loop.
The UI is so clean and easy to use, both in terms of viewing mortgage recommendations and uploading all the docs needed to submit an application. Such a great service and I completely trust the brand and people behind it
Service exceeding my expectation
I was looked after by Toby initially. I felt like he worked tirelessly to get an outcome that was in my favour, taking into consideration my circumstances. He was diligent and fought my corner so that I could obtain a morgage. Tom assited me afterwards and was also extremly helpful and diligent. My whole exprience has been amazing and would 1000% recommend.
Jo from habito has been very friendly…
Jo from habito has been very friendly and helpful. Always answers questiins and concrrns. Highly recommend for easy stressless mortgage
They didn't represent me for no reason.
They took all my personal information and everything else then without giving me any explanation, no information, we cannot represent you!!! irresponsible people...
Reply from Habito
Great accessible easy to use service
Great accessible easy to use service!
Helen did a thorough contentious job guiding me through the remortgaging process and ended up recommending me a great deal with my existing lender. The platform is easy to use and intuitive too!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.