I think this survey is slightly premature as I have only been on holiday for 5 days and cannot say how my experience is until I get home and possibly make a claim. The set up was fast & simple that I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Pretty good overall price is ok, I think to get five stars you’d need to be significantly cheaper whilst offering the same value to customers as any insurer would. But that’s my thoughts on any produc... See more
Company replied
My experience so far has been great. However I have yet to need any customer service or to make a claim. In my opinion, that is when I will know how good your customer service actually is. If I had on... See more
Company replied
Using the online tool was simple and easy to use. However the add on extra makes these premiums creep up ever so quickly. Though on review the price was still very competitive. Hopefully I never nee... See more
Company replied
Company details
Written by the company
By combining our insurance and technology expertise, we're making insurance quicker, better and cheaper. Life moves fast. Who wants to hang around for insurance? Huddle's award-winning car insurance offers flexible options, including Pay As You Drive. Enjoy friendly, Australia-based support and the convenience of buying, managing, and claiming 24/7. Join thousands of satisfied Australians who trust Huddle for their car, home and travel insurance needs.
14 Day Money Back Guarantee
Try our products risk free
If you decide that this policy is not for you and you have not made a claim, you may cancel any Huddle policy within 14 days of it starting.
Contact info
4.3
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Flexible options
September 1, 2026
Won't insure me, but will insure me....confusing.
Towards the end of my automotive insurance contract, I received a message that Huddle could no longer insure my vehicle and the policy will not be renewed. I then checked with the "compare the market" meerkats, which determined one of the most cost effective offers was from Huddle! So I just signed up for the exact same thing under a different policy number. No claims yet, so the customer experience there is still a question mark.
August 3, 2026
Easy navigation through websites.
September 1, 2026
I’ve got my insurance for my car quick…
I’ve got my insurance for my car quick and easy. Couldn’t be happier.
August 31, 2026
Easy to understand and speedy
August 31, 2026
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
I find it very annoying and frustrating…
I find it very annoying and frustrating the way some customers are treated. I have been a loyal customer(silly me) for a number of years. I have top rating for no-claim status. But, every year that I renew my policy,the premiums go up and the value of my goods(car) goes down. Claim free drivers do not get rewarded for their loyalty or claim free status.
August 2, 2026
Unprompted review
Great price easy to sign up.
August 24, 2026
Reply from Huddle Insurance
Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.
I don’t like that there is no personal…
I don’t like that there is no personal contact and it’s all AI
August 24, 2026
Reply from Huddle Insurance
Thank you for taking the time to leave your review. We accept all feedback, whether positive or constructive, as an opportunity to grow and improve so thank you for this insight.
Good and quick response.
August 29, 2026
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
You’re lost a star because i had…
You’re lost a star because i had trouble with you excepting my debit card over the weekend so Monday i phoned and had to repeat the process all over again it was then accepted
August 24, 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch..
Reply from Huddle Insurance
Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.
Easy w erything
August 29, 2026
Reply from Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
Straightforward and fast
Did it all online, straightforward process. Able to see the effect of making policy changes on the premium instantly.
August 18, 2026
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
Reply from Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
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