Golden Nile Reviews 805

I asked to FaceTime so I could see my rug. Outstanding communication with Golden Nile. Checkout was easy, I called my order in. Delivery was easy!!! I will send pics of my room when it’s complete. Tha... See more

The rug is perfect for our bedroom because it is bright, full of color and cushy on our bare feet. The order was filled quickly and the rug itself exceeded our expectations. We will always look first... See more

Am very happy with my Serapi rug. The only problem was the UPS which failed to deliver on notified date, then emailed notice for delivery for next day before 7 pm but did not show until 8 pm. UPS ma... See more

The Peshawar rug is beautiful and looks so well in our dining room. My husband and I are both thrilled with it. The shipment arrived quickly (six days from order to arrival, even over a holiday weeken... See more

The photo of the carpet was identical to the one I received. If anything, the quality of the weave and plush exceeded my expectation. The rug was extremely well packaged and delivered in a matter of d... See more

Great experience with GN. Very fast shipment. Very happy with quality of rugs. Pics on website very realistic. Bought three (so far!) in separate transactions. Will probably shop again.

The rug is just what we wanted. Golden Nile answered my questions via email very promptly; the online pictures matched what we received; shipping cross-country was good and the rug was well prot... See more

The representative I worked with was knowledgable, courteous, and helpful. The three rugs we purchased were delivered within three days. They were well packed, and exceeded our expectations from the p... See more

I love this company! Delivered in a timely manner and I LOVE the rug I ordered! Customer service is excellent with telling you when it’s shipped, delivered etc and they give you a beautiful pen and he... See more

Golden Nile Rugs is hands down the best online rug company I’ve ever dealt with. Their customer service is always extremely friendly, helpful, and consistent — they truly make you feel like a va... See more

I like that I see the actual carpet that I was purchasing. It is very high-quality and very lovely. It arrived quickly and without damage.

Beautiful rugs! Just as pictured and described. Fast shipping. Extremely happy with everything.

We called to ask about the color of the rug, we got a sincere answer and decided to order the rug. We received it in three days and it is exactly as described and absolutely beautiful. We are very hap... See more

It came in 3 days It was wrapped perfectly rolled up with industrial matting and was simple for me to roll it out in its new hallway , the quality is what I anticipated and much more. It is vibrant... See more

We love the rug we purchased. Folks at Golden Nile were very responsive to our questions. Communication during shipping was great. We couldn’t be more pleased.

Was having trouble with payment and called to be assisted by a helpful woman who guided me to completing the transaction. My rug came quickly and is just beautiful!

The rug is beautiful, although the colors are little bit more muted than in the photos; it is soft, there is no smell and I like that the pile is not looped - no temptation for my cats to claw at it.... See more

I visited Golden Nile's showroom myself. They had all the rugs that I had asked to see set out. As we looked, they also identified other rugs that I might like. I ended up getting 2 long runners.... See more

The carpet pad I ordered is excellent. I had to cut it about 3 inches to accomodate my rug, but it is good quality and skid free. I am ordering another one for a slightly larger rug.

Rug was as advertised. I was skeptical, but impressed by what I received. Prices are more wholesale, which is excellent. Shipping was very quick and free.

I love the little rug I ordered from you! It is exquisite and fits into my decor beautifully. The rug arrived in 1 day - excellent service! This was a very good value, and I am sure I will be orderi... See more

Beautiful Rugs; Wonderful Service Great Website. Such a great way to find an exceptional Persion rug. They helped me every step of the way.

beautiful quality rugs. LOVE the purchases and the speed, efficiency and quality of the shipping and delivery was amazing. Thanks very much. Daryl

The shopping experience online was the best ever…being able to place the rug in the room! I was shipped the perfect one! The quality is tops and it is unique & beautiful! Two friends have seen it an... See more

This has been an amazing experience! My new rug is absolutely beautiful and of excellent quality. Also, my rug was shipped immediately, arriving the next day! In addition, my dealings with Golden Nile... See more

The rugs came in a timely manner and they are absolutely beautiful. I've looked a long time for this color and finally found it.

very good customer service! Catalina was amazing and assisted us in every need

You made it very simple to find and buy a beautiful carpet. It was delivered quickly and in perfect shape.

Love our new rug, but definitely not as purple as pictured on website...understand how monitors affect that, but did really want the purple...ordered for that reason. That being said, rug and pad cam... See more

They have the most beautiful rugs! I’ve gotten 4 so far! Their pics on site are really good. They answer emails and calls. Good customer service and really nice quality rugs for decent prices. And eas... See more

Fast shipping, exact size, thick plush pile, a few visible stain irregularities which is expected. My only hesitation in giving 5 stars is the rug smells of mold, potentially due to shipping in plasti... See more

The rug is so beautiful! Golden Nile does a great job with pics on web site so you can really see the rug colors. This is my 4th rug and I love them all! Beautiful quality rugs, good service and fast... See more

I think the website could offer more information about the rugs: where made, knots per square inch, weight etc. This kind of information is available on competitors websites. On the other hand we f... See more

happy with the product but the shipment was miss handled by FedEx and delivered to the wrong location. golden Nile was not as helpful as I would have liked in locating the package. it took over a week... See more

If possible, the rug I purchased was even more beautiful in "person" than on the website. A reasonable price, especially considering the size and provenance. Delivery was exactly on the day promised... See more

Golden Nile has an absolutely first-rate selection of new and pre-owned rugs, in pretty much every size and price category you can think of. We just bought two 2x3 and one 3x5 silk (new) Persians an... See more

Excellent service, answered quickly and precisely all of my questions and the delivery time was outstanding. Color and styling matched very well in the online pics compared to the actual, aside from o... See more

Hello, The rug is beautiful, but has some holes in each end where it was hung while being cleaned. Golden Nile has been great to work with and will continue to purchase more from them.

Super-fast shipping. Attractive, high-quality rug. Some blemishes not evident from photo (e.g., bleeding of color) were apparent upon seeing rug in person.

Rug is beautiful and arrived promptly and in good condition. However, color was not as shown in photos.

Service is excellent--The website is easy to navigate (lots of options) and a real live agent answered my questions on the phone before ordering. Delivery was speedy and the rug and pad were well pack... See more

I wrote a review that I was dissatisfied my rug hadn't been delivered yet. The Owner of the Golden Nile called me, expressing concern and empathy at my frustration with UPS. The Owner took control of... See more

I have looked at rugs near and far all over the US and even purchased some from others online. This is hands-down the best place I have ever purchased a rug from. They have the finest selection, the m... See more

The delivery was remarkably quick – even earlier than expected! The customer service team were exceptionally helpful in resolving a small query promptly and pleasantly. A great experience overall.

I asked to FaceTime so I could see my rug. Communication with Golden Nile was outstanding. Checkout was easy—I called in my order. Delivery was hassle-free! I’ll send pictures of my room once it’s com... See more