GOFO Reviews 

1,327
•
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 801 reviews, most reviewers were unhappy with their experience overall. Customers frequently complain that delivery drivers leave packages in insecure locations, toss items carelessly, or deliver to wrong addresses altogether. Furthermore, people find customer support completely unhelpful, often relying on automated responses instead of resolving missing or damaged package claims properly. Though some customers encountered frustrating problems, a few reviewers noted that their packages safely arrived on time with helpful tracking updates. Some people also mentioned that drivers delivered orders directly to their doors securely and professionally. Other reviewers also appreciated when replacements were sent promptly after an item went missing.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as some customers praise the timely arrivals and... See more

Customer service

Consumers find customer service to be extremely frustrating and largely non-existent, citing unhelpful... See more

Order

Customers had negative experiences with order fulfillment, reporting missing items and severe delivery... See more

Service

Reviewers highlight negative aspects of service, expressing deep frustration with missing packages, poor... See more

Product

Reviewers mention ambiguous feedback about product satisfaction, as some consumers report receiving items... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Hello I received my order last week under the Number: Kelovixla11103 by GOFO in my house in Daytona Beach, Fl. Upon inspection, the item I received differs significantly from what was advertise... See more

Rated 2 out of 5 stars

I have had several deliveries over the last two month. Most have been left in awkward places like on steps, car, or edge of porch, but the worst on on my trash can. If UPS, FedEx or even USPS can plac... See more

Rated 2 out of 5 stars

Gofo continues to leave packages at the end of my 10 acre driveway on the main road where they are often taken. I called customer service and they said they can’t do anything about that. I was told th... See more

Rated 2 out of 5 stars

My package was to take a week to get from California to Mississippi. I tracked it from California to Texas, then suddenly no locations were given until a week and a half into the delivery when it wa... See more



Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

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2.2

All reviews

(1,327)

1,327 reviews in the last 12 months

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Rated 1 out of 5 stars

By FAR THE WORST OPTION FOR DELIVERY!

By FAR THE WORST OPTION FOR DELIVERY!! They tried to deliver to my business at 7:30 PM, and then blamed it on us not being open when they came by! We close at 5:30pm just like many business', I wait until the next day figuring they will deliver then since we are open during they day and not at night, but NOTHING, NO COMMUNICATION WHATSOEVER! I call the help line and get an AI assistant who responds with you have had a failed deliveryt attempt would I like them to try again!??? I say yes and then I am told It could be 36 to 48 hrs! My customer is waiting for this part, so I call back and finally get to a person who I can barely understand and it comes down to they are sorry!!

November 2, 2026
Unprompted review
Rated 1 out of 5 stars

USELESS CANNOT READ EMAILS THROWS PACKAGES

USELESS CANNOT READ EMAILS PROPERLY. We notified them 10 hours in advance NOT to delivery supplied their won tracking and all information necessary. Package was suppose to be signed for.... they threw it on our porch even after they were emailed and notified NOT TO DELIVER. -10 stars. Ignorant non existent service.

November 4, 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable Delivery Service — Returns Packages Without Attempting Delivery!

I have had an extremely frustrating experience with GOFO, and I would not recommend this delivery company. If I could give zero stars, I would.

I live on Fort Campbell, Kentucky, a United States military installation, and regularly receive packages at my address without issues.

GOFO has successfully delivered multiple packages directly to my front porch, including deliveries during the same week that other packages were marked undeliverable and returned to the sender.

How does a company successfully deliver to an address one day and then claim that the same address is incorrect or undeliverable for another shipment?

Even more frustrating, GOFO returned my packages without contacting me, attempting to resolve the issue, or giving me an opportunity to provide additional delivery instructions.

Whether this is an issue with individual drivers, installation access, or GOFO’s internal delivery procedures, customers should not have to suffer because of inconsistent service.

Thankfully, Temu refunded my affected orders and agreed to restrict GOFO from handling future deliveries whenever possible.

A delivery company should make a reasonable effort to deliver packages before deciding to return them to the sender.

GOFO has lost my trust and my business. I sincerely hope the company addresses these issues before more customers experience the same frustration.

November 3, 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst delivery business…

This is the worst delivery business that I know. I had their "services" with Temu and Amazon. They deliver parcels to business address when it is close and simply throw out over the fence. My 3 orders were destroyed and Gofo did nothing, not even apologized. I blocked them on Temu - will use somebody else.
Today I had another issue. They delivered my order to closed business. I wanted to talk to them.
1. Phone - no real person. No results.
2. Email. No results.
3. WhatsApp - no answer.
Please report this business everywhere you can.

They tried to deliver on Saturday. Today is Tuesday - still not news about my delivery.

November 3, 2026
Unprompted review
Rated 1 out of 5 stars

Very frustrating experience with GOFO

Very frustrating experience with GOFO. I contacted the company several times about a package connected to an order I did not place. I explained that I am abroad for a couple of months and no one is available to receive it. Despite these contacts, tracking now shows the package is out for delivery.

November 2, 2026
Unprompted review
Rated 1 out of 5 stars

they are the worst for delivery

they are teh worst for delivery, packages anywhere onthe sidewalk, will not put deliveries in plainly marked area with absolute instructions in english, have had delivered in the middle of the night somewhere on sidewalk ignoring clearly posted sign as to how and where to leave package , from now on the new sign is going to state if package is not left where it is supposed to be in a secured spot that is clearly stated on sign then any and all packages will be considered not delivered due to high theft area and due to their intentional disreguard for instructions

November 2, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them a 0

If I could give them a 0, I WOULD. This company sucks. I talked to the customer service on the 16 and corrected my address. I added specific instructions and the driver still couldn't fide me. Everyone else that does delivery can. This is the second time they were unable to deliver the same package. I have been waiting since August (the beginning) and yet I have to go back through the company and ask for redelivery. GOFO must hire the most incompetent workers around. They SUCK

November 2, 2026
Unprompted review

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