I ordered a tool specifically requesting a 7/32" HEX SOCKET with a 1/4" allen stem/drive. The photo with in the video (that won't play) shows exactly what I want and the other photo doesn't show well... See more
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See what reviewers are saying
Contacted immediately about low stock on one item and was given opportunity to adjust order in a timely manner. Ended up receiving a refund for the out of stock item while the rest shipped quickly. W... See more
Company replied
Purchsed spline socket set, but only the inserts arrived. Used standard 1/2 socket but the insert kept falling out. Searched online for bit sockets but it was difficult to source a bit socket to accep... See more
Placed two orders within a couple of weeks of each other because the quality of the tools appears to be higher than some of the other name brands I use. No problem with the first order, the secon... See more
Company details
- #18 of 26 best companies in Tool Store
- #1 of 1 best companies in Pneumatic Tools Supplier
- #7 of 9 best companies in Tool Manufacturer
- #5 of 6 best companies in Tool Wholesaler
Written by the company
Genius Tools’ commitment to creating the highest quality of tools dates back to 1975, and that tradition continues today – supported by the best engineering talent, professional manufacturing, and invaluable feedback from customers. We have grown to carry a wide range of hand tools, pneumatic tools, automotive tools, and tool storage, providing over 8000 unique items. Genius Tools offers efficient, durable, and cost-effective solutions to professional users worldwide.
Contact info
1440 E Cedar St, 91761, Ontario, United States
- (909) 230-9588
- info@geniustoolsusa.com
- geniustoolsusa.com
4.2
Great
306 reviews
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Replied to 60% of negative reviews
Typically replies within 1 week
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ITEM NOT WHAT SHOWN OR ORDERED
I ordered a tool specifically requesting a 7/32" HEX SOCKET with a 1/4" allen stem/drive. The photo with in the video (that won't play) shows exactly what I want and the other photo doesn't show well enough. BUT you sent me a 7/32" ALLEN with a 1/4" 'SQUARE RATCHET DRIVE'!! NOT AT ALL WHAT I NEED!!
July 13, 2026
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I love price and quality
July 2, 2026
It’s been two weeks and it still hasn’t…
It’s been two weeks and it still hasn’t shipped.
June 25, 2026
Reply from Genius Tools USA
Hi Jason,
We're sorry to hear about this experience. In investigating your order, it did leave our warehouse, but it looks like UPS may have lost it. You should have received a message from our team about a week ago informing you that we are shipping a replacement order.
Again, we apologize for the inconvenience and thank you for your patience as we make this right!
Reply from Genius Tools USA
Thanks for the support! Let us know if you need any other tools 💪
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Contacted immediately about low stock…
Contacted immediately about low stock on one item and was given opportunity to adjust order in a timely manner. Ended up receiving a refund for the out of stock item while the rest shipped quickly. Would order more tools in the future.
June 5, 2026
Reply from Genius Tools USA
Hey Michael, thank you for taking the time to share your experience. As a small business, we always strive to provide great customer service and we're glad we delivered here. While we apologize for the low stock item, we're really grateful for your understanding and patience. We're glad we could get the rest of your order to you quick!
Let us know if you need any other tools and we'll be happy to help.
Reply from Genius Tools USA
We love to hear this, thank you for the support!
Fast prompt service
Fast prompt service. Fast shipping. Excellent products and definitely buy again.
May 1, 2026
Reply from Genius Tools USA
Hi Scott, thanks for taking the time to share your experience! As a small business, reviews like this mean a lot to us. Let us know if you need any other tools and we look forward to helping you out!
just what I needed to fix my hotends on…
just what I needed to fix my hotends on my 3d printers. NO one else had anything that was even close to what I needed. The cheap stamped one use wrench they give you with the replacement ends are junk, this socket fits and works like a champ at a great price...
February 5, 2026
Reply from Genius Tools USA
That’s exactly what we like to hear. Glad this was the right solution for your hotend setup and that it delivered where those stamped wrenches fall short.
We appreciate you choosing Genius Tools and taking the time to share your experience. Happy wrenching!
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Reply from Genius Tools USA
We’re sorry for the frustration. For clarity: your order was placed on January 14, but the shipping address entered at checkout had an error and the carrier returned the package. We went ahead and processed a replacement on January 29, and it was delivered on February 2. Once you gave us the correct address, shipping moved smoothly within our usual delivery timeframes.
We apologize for the delay and confusion, and we’re here if you need anything else. Thank you for giving us the chance to fix this.
Thank You very much
January 20, 2026
Reply from Genius Tools USA
Thanks for supporting our business and leaving a review!
Reply from Genius Tools USA
Thank you for supporting our small business! We're glad you're happy with your order and we look forward to helping you with your future tool needs.
Good tools at a fair price.
Tools were shipped promptly and the quality of the sockets looks very nice. Hopefully they will perform as well as they look and last even longer.
January 3, 2026
Reply from Genius Tools USA
Thanks for leaving a review! We're glad you're happy with your order. Let us know if we can help with any other tool needs.
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The shipping process was simple and…
The shipping process was simple and quick. The sockets I purchased were exactly what I needed.
December 29, 2025
Reply from Genius Tools USA
Thank you for your feedback! We’re happy to hear the ordering and shipping process was quick and that the sockets worked out perfectly.
very informative
December 23, 2025
Unprompted review
Reply from Genius Tools USA
Thanks for sharing your feedback! We're happy to advise and support customers with their tool questions and needs.
Reply from Genius Tools USA
Thanks for choosing Genius Tools! We’re glad the shipping was fast and look forward to helping with your future tool needs!
Quality, Fast Shipping
I was looking for impact hex bits that were relatively flat on the end, or had no chamfer for a specific bolt we use. Thankfully Genius Tools USA had them and allowed our assembly team to continue with their builds. Very quick processing and shipping. Thank you.
November 24, 2025
Reply from Genius Tools USA
Thank you for the great review! We’re happy to hear the impact hex bits met your exact requirements and allowed your team to stay on schedule. We appreciate your trust in Genius Tools and look forward to supporting your team again!
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Items shipped quickly and are of high…
Items shipped quickly and are of high quality. Would buy from again.
December 2, 2025
Reply from Genius Tools USA
Thank you for the kind review! We’re glad the shipping was fast and that the items met your needs. We appreciate your support and look forward to working with you again!
They make great tools
They make great tools. Just ordered one bit I used all the time,it broke and it was my fault. Ordered a new one got it so fast I couldn’t believe it.
November 24, 2025
Reply from Genius Tools USA
Appreciate the review! Fast shipping and the right tools for the job are what we aim for. Thanks for trusting Genius Tools.
The ease of placing both orders and…
The ease of placing both orders and receiving immediate confirmations, as well as receiving the parts ordered in a timely fashion. Will order again!
November 11, 2025
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