Gametime Reviews 

8,560
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 5,455 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent pricing, often finding affordable tickets and great last-minute deals. The user experience is frequently praised for being easy, quick, and smooth, with many appreciating clear seat views and seamless ticket transfers. People also commend the user-friendly app, noting its intuitive navigation and efficient process for securing tickets. However, some customers noted issues with order fulfillment, such as receiving tickets for the wrong date, invalid tickets, or orders not processing correctly. A few others experienced technical difficulties, including problems with account linking, glitches preventing resales, or tickets appearing sold despite purchase completion.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding tickets to be affordable and a... See more

User experience

People report positive experiences with user experience, finding the app and website easy to use for... See more

Order

Clients share ambiguous opinions on order, with some reviewers reporting seamless transactions where tickets... See more

Application

Customers generally report positive experiences with the app, finding it easy to use and navigate for ticket... See more

Website

Reviewers highlight ambiguous aspects of website functionality, with many customers finding it easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent buying experience! I would give it 5 stars but a few tickets sold out right under my nose as I was checking out so I kept having to go back and find different seats and had to be extremely f... See more

Company replied

Rated 4 out of 5 stars

I have to say I was very nervous and skeptical when I purchased tickets, but I was pleasantly surprised. It was clear what section we were purchasing tickets for, the view from the seats was spot on... See more

Rated 4 out of 5 stars

First time using aite. Tickets looking to purchased were for the date I needed. When tickets purchased, tickets received were date for the following day. Thank you for the response. Greatly apprecia... See more

Company replied

Rated 4 out of 5 stars

Price was great and would have given 5 stars but going to payment was a little difficult. When I was trying to make mlb account had problem with it on password. So I went mlb and made an account and e... See more

Company replied


Company details

  1. #9 of 22 best companies in Event Ticket Seller

Written by the company

Last-minute tickets to sport, concert and theater events with Gametime; the seats you want, at the price you want, right now

Inspire Confidence Through Proven Reliability

Written by the company

At Gametime, we believe trust is earned — every ticket, every time. Our mission is to deliver reliability you can feel through transparent processes, on-time delivery, and proactive support. We combine proven technology with genuine care to make every live experience seamless, dependable, and worthy of fans’ confidence.

Gametime Guarantee

Lowest Price Guarantee

Gametime Guarantee

We’re dedicated to delivering a world-class ticketing experience backed by the Gametime Guarantee.

What’s included

  • Lowest Price Guarantee – If you find a lower price elsewhere within 2 hours of purchase, we’ll credit you 110% of the difference (up to $200).
  • Event Cancellation Protection – If your event is canceled and not rescheduled, you’ll receive a full refund to your original payment method.
  • Job Loss Assurance – If you lose your job, contact us with valid state or federal unemployment documentation at least 72 hours before the event for a refund of your original purchase value.
  • On-Time Ticket Delivery – Your tickets will arrive in time and be valid for entry, or we’ll make it right.

Full details and exclusions: https://gametime.co/gametime-guarantee

Last updated: June 6, 2025.


Contact info

New User Discount!!

Use Code SAVE20 at Checkout

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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4.4

All reviews

(8,560)

5,524 reviews in the last 12 months

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Rated 5 out of 5 stars

Super easy to use

Super easy to use, was able to see what type of view I would have from the app before purchasing. Tickets came IMMEDIATELY to email and was easy to transfer. I was able to score $35 tix to the Usher v. Chris Brown concert last minute/ day of, definitely be using again!

July 20, 2026
Rated 5 out of 5 stars

Service worked flawlessly

Service worked flawlessly. Price posted was the price paid. The same two seats I purchased were listed on Ticketmaster for over $40 more per seat. E-tickets delivered within five minutes. I am very satisfied and will use Gametime again.

July 20, 2026
Rated 5 out of 5 stars

Awesome experience!

Everything was amazing.Ease of ticket purchase,parking,and entering the stadium.Seats in section 112 were incredible.Amenities nearby.Had one of the best experiences of my life!!

July 18, 2026
Rated 5 out of 5 stars

Happy Gametime Customer

Buying tickets through Gametime was about as easy as it gets. I was very happy with the process and prices were very reasonable. I will definitely use it again. I wish the seat numbers were also available before you purchased.

July 18, 2026
Rated 1 out of 5 stars

Be careful

Be careful. I purchased two tickets for a soccer game through Game Time, and when they arrived, realized they weren't as advertised. The section was clearly misrepresented. GameTime refused to refund me after a LONG wait, even after they acknowledged that the tickets I purchased weren't as advertised (i.e., the actual tickets advertised didn't match what I received), but said it wasn't their problem.

I've purchased lots of tickets from them in the past, but they've absolutely lost me as a future customer after this one! I'll be headed back to StubHub now.

July 21, 2026
Unprompted review
Rated 1 out of 5 stars

Where are my tickets

Where are my tickets? I just get buying more tickets?

Mark Weller

July 20, 2026
Gametime logo

Reply from Gametime

Hi Mark!

Thanks for reaching out!

I took a look at your order and can confirm that your tickets were delivered through the Gametime, Ticketmaster, and MLB integration. That means you can view and access them directly in the Gametime app — it's super simple!

Just make sure you have the Gametime app downloaded and that you're logged in using the same email address you used to place your order. Once you're logged in, head over to the Tickets tab, and your tickets should be waiting for you there.

If you have any trouble accessing them, don't hesitate to reach out. We'd be happy to help!

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