FlyBox Reviews 

33
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

I recently tried FlyBox and had a mixed experience. On the positive side, the box was shipped quickly and arrived in great condition. The container itself was sturdy and well-built, which I apprec... See more

Company replied

Rated 5 out of 5 stars

As someone living in the city without a car, FlyBox was an absolute lifesaver. The convenience of having everything dropped off and picked up made the process so easy and the app was extremely user fr... See more

Company replied

Rated 5 out of 5 stars

My expierience with Flybox was great. The app is very user friendly and the whole process is very easy to do. Fantastic communication on every step about my flybox. Upon receiving my box everything I... See more

Company replied

Rated 5 out of 5 stars

I can't say enough good things about Flybox. Every single aspect was easy, from setting up delivery of the box, to scheduling the pickup. The packaging is plentiful and good quality. The box itself is... See more

Company replied

Company details

  1. Self-Storage Facility

Written by the company

FlyBox is on-demand storage that lets you securely store, access, and manage your belongings—without ever visiting a storage unit. We send you everything you need to safely pack. From the FlyBox app, you can schedule a FREE FedEx pickup, track your boxes, and request returns anytime. Your items are stored in our climate-controlled, 24/7-monitored facilities and delivered back to your door—anywhere in the contiguous U.S. It’s like cloud storage for your physical stuff. Simple. Secure. On your schedule.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Surprisingly awesome

Honestly, I was blown away by this company. I saw they’re out on Instagram and at first was skeptical. The boxes came quickly, they had absolutely everything you would need, and they were picked up promptly. Retrieving them was easy. The customer service was above and beyond, and somebody even called to check in at one point and make sure everything was going OK. Moving is stressful enough, but this is one service that honestly made everything a lot easier.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

FlyBox is awesome!

FlyBox is an awesome storage solution. It is something I have been looking for since moving to New York. It is also a seamless process, and I 100% recommend!

September 4, 2025
FlyBox logo

Reply from FlyBox

Thank you for the kind words, Isabel! We're happy FlyBox could help with your storage needs!

Rated 5 out of 5 stars

Fast &Easy

Fast, easy, and reliable. Made things so much easier during holidays

June 11, 2025
Unprompted review
FlyBox logo

Reply from FlyBox

Thank you, Carly! We're happy FlyBox could make things easier for you, as that's our goal!

Rated 5 out of 5 stars

Door to door service

As someone living in the city without a car, FlyBox was an absolute lifesaver. The convenience of having everything dropped off and picked up made the process so easy and the app was extremely user friendly too. I would not have managed without it, definitely recommend!!

August 21, 2025
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Reply from FlyBox

Thank you, Sophia! Happy to hear that the app was user friendly. Thank you for trusting FlyBox to help with your storage needs.

Rated 5 out of 5 stars

Easy and Seamless Experience!

I’ve really enjoyed the customer experience with FlyBox! What I love most is how quick and easy the process is! It takes minutes to download the app, create your account, and then your storage box will be at your doorstep in no time. It was a really nice touch that they provided bubble wrap inside box to secure your items for shipping and they even included extra zip tie locks in case you have trouble securing the box. Instructions come easily with the box itself but there’s also great how-to instructions in the app. When you are ready to ship to storage, you just schedule a FedEx pick up in the app and you’re all set. It’s truly a no hassle, no heavy lifting, worry free, seamless process! Highly recommend!

July 10, 2025
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Reply from FlyBox

Thanks so much for the awesome review! We’re really glad the process felt easy and seamless for you, as that’s exactly what we’re going for. We appreciate you noticing the little touches too!

Rated 5 out of 5 stars

Innovative storage solution

Really convenient and efficient solution for storage. Loved how large boxes were and how seamless shipping worked out

July 28, 2025
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Reply from FlyBox

Thanks so much! We’re so glad you found FlyBox convenient! And yes, those big boxes do come in handy!

Rated 5 out of 5 stars

Very seamless and smooth process

Very seamless and smooth process. The app made all of the steps easy to follow. The packaging was amazing and to be able to easily ship off and retrieve the box was stress-free.

July 10, 2025
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Reply from FlyBox

Thank you for the kind words, Lauren. Happy to hear that the process was stress free!

Rated 5 out of 5 stars

Address Change

FlyBox made moving and storage easier for me. The ability to have someone pickup what I want stored instead of packing and taking it to a unit myself was great, but where I really fell in love was in the ability to change the delivery/pickup address. Now I’m able to send things to my apartment or my house depending on what I need and store them all in the same place. Super easy and saved me alot of time!

July 8, 2025
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Reply from FlyBox

Thank you, Alec! We strive to make the process as simple as possible. Happy we saved you a lot of time!

Rated 5 out of 5 stars

Lit product

Lit product

July 8, 2025
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Reply from FlyBox

Thank you, Jack! So happy you're enjoying the product.

Rated 5 out of 5 stars

So quick and convenient!

I love how quickly the FlyBox process was completed and cannot wait to use it again in the future. I would absolutely recommend this to friends who work on the road or on tour because it is a very quick way to move and store belongings especially when you feel like you're in a pinch or have to move out of your space in a short amount of time. I live near a lot of FedEx offices so it was easy for me to drop my FlyBox and I found the app super straight forward.

July 13, 2025
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Reply from FlyBox

Thanks so much for the review! We're happy to hear the process was quick and the app was easy to use.

Rated 5 out of 5 stars

Bye bye storage problems…

Finally a solution to my storage problems. I don't have the space to store or the strength to haul boxes to an overpriced storage unit. FlyBox solves both of these predicaments. It’s convenient and affordable.

July 14, 2025
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Reply from FlyBox

Thank you so much for the kind words, Kim! We are here to help you with all of your storage needs.

Rated 5 out of 5 stars

Super easy to use and worked perfectly!

Flybox made everything so simple. The system was super easy to use — very straightforward and user-friendly. I didn’t run into a single issue, which honestly made the whole experience that much better.

I appreciated how smooth and stress-free it all was. Everything just worked the way it should, which is exactly what you want. No confusion, no glitches, no headaches.

July 8, 2025
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Reply from FlyBox

Thank you, Jade! So happy to hear how stress free FlyBox was for you. Thank you for trusting us to store your belongings. We are here to make storage simplified!

Rated 5 out of 5 stars

Easy!!

The app is super easy to use! Very straightforward, everything you need is right there.

July 14, 2025
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Reply from FlyBox

We’re so glad the app was easy to use and had everything you needed to simplify the storage process!

Rated 5 out of 5 stars

Great experience

The FlyBox was very easy to use. The box I received is very sturdy and even came with bubble wrap to pack breakables. They included labels for my box so I know what is in it, a secure way to close it, and even included scissors to cut the zip ties. Pickup was also very easy to schedule.

July 9, 2025
FlyBox logo

Reply from FlyBox

Thank you so much for the kind words! We're glad to hear everything from the packing supplies to the pickup, made things easy for you. That’s exactly what we aim for!

Rated 5 out of 5 stars

Awesome !

What an easy experience! So easy to use so easy to follow so easy to order! Love it! Every step was so easy and clear and the app is so easy to follow and read !

July 8, 2025
FlyBox logo

Reply from FlyBox

Thank you! We love hearing that the whole process felt easy and clear. That's always the goal! So glad the app made things smooth for you as well.

Rated 5 out of 5 stars

Simple and Organized Storage

I heard about how FlyBox works and wanted to try it out for some of my home storage. The service went well, exactly how I expected. I requested one box at first, in the app. I packed the box they sent, and FedEX picked it up when I scheduled pick up in the FlyBox app. I can check the app anytime and remember what I have stored. I can see where I’ll request it be sent back to me when I need it again later this year. Simple.

July 9, 2025
FlyBox logo

Reply from FlyBox

Thanks for giving FlyBox a try! We're happy it was just as straightforward as you hoped. Can’t wait to help you get your FlyBox back whenever you need it!

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