Rachel P., the on site Manager for The Storage Center location at @ Oak Villa is an AWESOME young lady. She is always polite and her work ethic is commendable. Bravo to the Storage Center upper manag... See more
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Company details
- #1 of 5 best companies in Self-Storage Facility
- #1 of 1 best companies in Moving Supply Store
- #3 of 11 best companies in Storage Facility
Written by the company
Founded in 1986 and proudly family owned and operated, The Storage Center has provided the extra space you need for over three decades. With our roots firmly grounded in Baton Rouge, Louisiana, we have since blossomed into a network of over 60 state-of-the-art facilities spanning the United States. Today, we continue to provide the same top-notch residential and commercial self storage solutions with all the modern features and amenities you are looking for, and we look forward to continuing to serve you well into the future.
Contact info
United States
- thestoragecenter.com
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Nice staff and easy to access
Pleasant fast service and was able to…
Pleasant fast service and was able to set us up quickly.
Location is great for us
Location is great for us, the unit is new and very clean. The staff have been very helpful.
everything is great
Easier than I expected :)
The online reservation and payment were great! I have no complaints about that. The only thing that wasn't great was getting the key and that wasn't anyone's fault. The on-site manager had to go home early due to illness, so we had to wait to get the key the next day. Otherwise, everything was great.
Always easy to deal with!
Great
The associate was really nice and accommodating to our needs on getting us the best unit.
Jamie was the best!!
Staff was very friendly and helpful! Quick and easy process.
Staff was very friendly and helpful. Made sure I was aware of everything during hours of operation and non-hours of operation to access my unit. I use the Storage Center frequently because they are very convenient and clean units!
I truly appreciate Tuyet being so…
I truly appreciate Tuyet being so supportive and helpful!!
The office staff Fred and Keyshaun were…
The office staff Fred and Keyshaun were extremely helpful in helping me find a unit that I believe will be more than helpful with my needs
Great Facility and People
Managers here are good people. They are friendly and professional, even when this customer is a bit upset. Plenty of parking, plenty of carts, and units are clean. Prices are reasonable for the amount of space you are getting. I'm a multi unit customer and see no reason to move out.
Just what I needed
"Excellent customer service, a secure storage facility, and at a reasonable price. I rented the 10x30 unit.
Nice and Pleasant staff members
Kelly is always very pleasant and helpful when I have questions and/or concerns. There hasn't been a time that she wasn't able to provide the answers that I needed.
"Five stars for Miss Nita !
"Five stars for Miss. Nita !
I was completely unsure about what size storage unit I needed, but she sorted everything out for me perfectly. She listened to what I had to store and recommended the exact right space. Excellent customer service-highly recommended asking for her!"
Wendy was very nice and friendly.
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