Nice case, Delivered 3 days late, I had left Monday for a week vacation,
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The bag is high quality and does what it's supposed to do. I would give five stars but the package took a long time to arrive.
Company replied
Product is as advertised. 1
Company replied
Im always satisfied with the product
Company replied
Company details
- #18 of 36 best companies in Bags and Luggage Store
Written by the company
Inspired by Passion and Love Erozul was Founded in 2020 in California, We set out to create a better smell proof storage experience for the world!
Contact info
95368, Salida, United States
- info@erozul.com
- erozul.com
4.4
Excellent
391 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
August 19, 2026
Reply from Erozul
Thank you for shopping with us and sharing your review!
Reply from Erozul
Thank you for sharing your review, we hope you love your new Erozul gear!
High Quality but slow delivery
The bag is high quality and does what it's supposed to do. I would give five stars but the package took a long time to arrive.
June 25, 2026
Reply from Erozul
Thank you for sharing your review, we're pleased to hear you are enjoying your new Erozul gear, and apologies for the delay in delivery!
Good quality product at a great price
Good quality product at a great price. The order shipped quickly.
June 18, 2026
Reply from Erozul
Thank you for sharing your review, we appreciate your business!
Reply from Erozul
Thank you for shopping with us, we hope you love your new Erozul gear!
Possible Scam
I placed an order on June 18, i was then asked to send a photo of my card and my id for verification which i did, and i still have not heard anything back since. It’s now the 23rd. I’m about to just dispute the charge with my credit card company and change out cards because of possible fraud. Having me send sensitive information then not getting a response is unacceptable and I’d advise others to stay away. This has been very annoying and frustrating.
June 22, 2026
Unprompted review
Reply from Erozul
Hello, I'm very sorry to hear you've had a negative experience, we have requested additional information from you so that we can locate your email in our system and follow up. Rest assured that we are not a scam company, and we only request verification photos when orders are flagged as potentially fraudulent by our automated systems. Once I have more information and can locate your order and email thread I will follow up with you directly! I apologize for any confusion and inconvenience!
Reply from Erozul
Thank you for shopping with us!
The product works perfectly
The product works perfectly. Nice design, very sturdy. Impressed with how well it works. I will definitely buy more from this company. Thanks
May 11, 2026
Reply from Erozul
Thank you for sharing your review, we're pleased to hear you are enjoying your new Erozul gear!
Reply from Erozul
Thank you for sharing your review, we appreciate your business!
Great quality
Great quality and perfect for my needs. The price was also good. No complaints!
April 20, 2026
Reply from Erozul
Thank you for sharing your review, we hope you love your new Erozul gear!
Reply from Erozul
Thank you for shopping with us, we hope you love your new Erozul bag!
Reply from Erozul
Thank you for sharing your review, we hope you enjoy your new Erozul gear!
The locking bag was exactly what I…
The locking bag was exactly what I needed for my beach vacation. It held my phone, cash, and e-reader while I swam and gave me peace of mind. I used a locking cable to attach it to the hotel’s beach umbrella. It’s high quality and comes with handy, removable compartment “walls” to customize the storage space.
April 5, 2026
Reply from Erozul
Thank you for sharing your review, we're pleased to hear that the bag served you well on your vacation and provided peace of mind! Thank you for shopping with us!
Took a while and got the wrong color
April 5, 2026
Reply from Erozul
Hello, I'm sorry to hear you had an issue with your order, please reach out to us at info@erozul.com and we will be happy to make it right!
Reply from Erozul
Thank you for sharing your review, we hope you love your new Erozul gear!
Product Never Received
I ordered the product and it was never sent. I just refunded the money.
April 5, 2026
Reply from Erozul
Hello,
Thank you for sharing your review, we apologize for this issue. It looks like we sold out of the bag and our system had a glitch, allowing it to still be sold. You should have received an email from our team informing you of this issue, please check your spam folder as the email may have been mistakenly moved there. I apologize for this inconvenience, please reach out to us at info@erozul.com and we can provide you with a discount code for a future purchase!
Corrective action
Corrected review. Customer Service did follow up with me and corrected my order. Great quality products at competitive price for comparable features and materials.
March 28, 2026
Reply from Erozul
I sincerely apologize for the delay in response, we had an issue with our email service which has since been resolved. I have just reached out to you via email, and we will be expediting the sling bag out to you - you can keep the incorrect bag that was sent as our apology for the inconvenience. We appreciate your business and apologize for the delay!
A great product designed to keep items…
A great product designed to keep items discreet. High quality.
March 29, 2026
Reply from Erozul
Thank you for sharing your review, we're pleased to hear you are enjoying your new Erozul gear!
Reply from Erozul
Thank you for shopping with us, we appreciate your business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.