DoMyOwn Reviews 

If I could give a zero star, it would be a zero star but I had to pick one. They don’t deserve a one I bought a roach control kit rotation C from them for $97.47. I was referred by a friend thought I was getting something that was gonna work good that was in August this is now October have been using this stuff haven’t noticed any difference at all . Then today the spray in this kit we used some to spray a couple roaches that was on the glue trap because they wasn’t on there real good I went to spray them and make sure they didn’t get off. I sprayed them with the stuff with the spray they have in this kit and it kinda Jarred them for a minute went back 10 minutes later they were fine. They were moving all over still in their trap, but they were very much alive. This is not right. They should’ve been dead. I sprayed them a lot. so I went and bought some raid sprayed them with that instantly croaked no coming back. This place is a joke. Don’t buy from this company they fraud.

I was a long term customer of Do Your Own (DYO). My most recent order was a failure. They created a shipping label, provided a tracking number and debited my bank for the cost of the product. The shipper never received/picked-up the product. It never logged into the shipper tracking and stayed as "label created" on the DYO tracking for 10 days. 7 days in, I contacted DYO to cancel the order and they wanted me to wait 10 days. I waited 10 days and demanded they cancel the order. They refused and instead created another shipping label. I'm done with them.

Their below response acts all nice, but when I was trying to work this out prior to writing this review, they has quite the opposite attitude.

They sent me a defective product. They refused a return or refund or credit.
BUYER BEWARE!

Bought Suspend Polyzone for ants and spiders and did not work. 2 weeks later I mixed it twice as strong as directions said and still ants crawling over top where I sprayed and spiders on other areas I was trying to control. I sprayed building 1 foot from ground and up to 1 foot away from building including all around porch and on porch metal support. Still spider webs formed and tiny spiders having a hayday making webs where I sprayed. Called company 2nd time and they told me I made it too strong. So poison is less deadly in higher doses? What?? So I made a 3rd batch and still no difference after using over half of this ripoff stuff. Called a 3rd time and lady said I need to buy more of their products to be effective and just went on and on with more BS excuses wasting more of my time and would not budge on offering any type of refund. They sent me an email wanting review and I gave her a chance to make things right or they will get a bad review. Never heard back so here it is. Nothing but major aggravation and waste of time and money.

Claimed to have shipped a product on September 1, as of September 8 Fed Ex has a shipping label created but have not received product, Do My Own claims i have to wait another week to see if fed ex ships the product before i can be issued a refund or , funny part here, they ship to me again, ok you have not shipped to fed ex but can not issue a refund and have charged my credit card and received your funds, they used to be quick and prompt and friendly, but that was not the case now, I would recommend looking somewhere else for assistance with lawn and pest. So sad to see a company do downward and train associates into telling such false or ridiculous explanations.

I have been using domyown pest control for many years to buy products for my yard. I have never had a problem with finding what I need or delivery. Today I had to cancel an order for a product that I ordered a few hours ago as I found that I already had what I needed in my home. I had no problem reaching customer service to help me cancel that particular order. When I searched for a website to leave a review, I was baffled by the lower rating because, as I stated, I have ordered many products over the years with zero issues. I guess most of us do not take the time to leave positive reviews for companies.

William is always Amazing! We always receive our shipments within the time frame he advises us. He's very thorough and efficient. We enjoy doing business with him.

Another Online Shady Business Strikes Again!
Order #20285933
I was *Stupid Enough* to order *Bait Traps from this Online Scam Company, and Instead we receive a box of plastic trays! LOL
When we called on Phone in attempt to rectify, We're told that We Must Provide our Own Bait in these Plastic Traps! LOL.
Furthermore; we're told to PAY to Ship Back these silly empty plastic traps!
I Called Bank, Reported this seller's shady business practice and *Revoked these charges!
*Buyer Beware* of DOMYOWN.com

Domyown charged me twice for the same order. I emailed the company within 15 minutes of catching their error. Their solution was to send me a prepaid label but I would have to drive 20 minutes (we live in a rural area)to return the duplicate order at a FedEx drop-off point.
So, DoMyOwn wants me to act as their PERSONAL COURIER, take an hour out of my day, spend gas money etc........
RIDICUOLUS! THEY MADE THE MISTAKE AND NOW I HAVE TO ACT AS THEIR PERSONAL DELIVERY GUY? LAME! NEVER AGAIN WILL I ORDER FROM THIS COMPANY!
AND NOT ONLY THAT, THE CUSTOMER REP. WAS CONDICENDING SAYING "THIS IS OUR BUSY SEASON, YOU WILL GET YOUR ORDER QUICK."
I'd rather have a CORRECT order arrive a day late than a INCORRECT order on time!

Called them after I did not receive my package. Found out ups damaged the package and was not delivered. This was not their fault. Many items get damaged, delayed or loss by shipping companies, this is not the vendor or shippers fault, shippers / vendors have little to no control once the package is handed over to the shipping companies. What is their fault is what transpired after the fact. Called them and spoke with one of the ladies in cs. I won’t mention the names. She said they would send out a replacement right away. Great! Was happy should have right away! the problem is no one at domyown could care less. Called again after package did not arrive, these women answer the phone on speaker, like if they are on vacation and just hanging out. Little to no professionalism, its going out today. I guess she didn't ship it to teach me a lesson on why I should have not told her I could not hear her because she had me on speaker phone. Seem this was the rude know it all at the company. Didn’t get my order, Called again told them to cancel and refund my money that I would get it elsewhere. She says “It’s ready to ship it’s at the dock”, told her I was told it was going to ship right away, why is it at the dock and why hasn’t it ship? I told you guys this was super urgent? ok give me the tracking number. “Oh no tracking yet, the tracking gets done when ups picks up”. Told her that was not true and she should not lie, nothing had been done on my order it was just sitting there. Told her the label gets done with the tracking # then when ups picks up they scan it so it was not ready to go no one could care less. These vacationing women in cs could care less about your order or urgency when you need it. I Won’t buy from them again. Total disaster.

Zero customer service!!!!!!! Ordered a KEY for one of their RAT boxes on the 23rd of May. Was finally taken to post office JUNE 1. FOR RATS!!!!!! STILL HAVE NOT RECEIVED ON JUNE 3RD. For RATS!!!!!!!!! AWFUL BUSUNESS PRACTICE!!!!!

Ordered pesticide dust on May 22, 2026. Email says it should have been delivered between May 27-30. Tracking info has not been updated in 5 days, it left a warehouse in PA on the 27th and we are in CT and I could have walked there... It's June 2 and there is no answer on their phone during business hours, and online chat does not work. Anyone have any info?

I am extremely disappointed with my experience with DoMyOwn. After being promised during a consultation that Finalsan Herbicidal Soap would kill my fescue grass in 1–2 weeks, the product failed completely, forcing me to pay $750 for manual removal. Despite following their representative's advice and providing detailed follow-ups, the company refused to take responsibility for overpromising on results and ignored my communications for weeks. They underdelivered on both product performance and customer service, and I would not recommend them for those seeking reliable advice or effective non-toxic solutions.

I recently ordered several products from DoMyOwn Pest Control. Half of my order arrived at my current address as expected, but the other half was shipped to a previous address, even though my confirmation showed it was supposed to come to my current home.

When I called, the team was polite but repeatedly told me there was nothing they could do. I was surprised they wouldn’t offer a refund or resend the items, especially since the error didn’t appear to be on my end. I had just signed up for their monthly pest control membership, but due to this experience, I canceled it.

The website and product selection are excellent, but the customer service fell short here. I was hoping for a more reasonable resolution.

I ordered two parts from DoMyOwn and they were sent to an old address and instead of working with me to get them sent from this address to mine they basically told me to piss off. What a NICE company, thanks for the help!
Their reply: Leslie asked why an order was shipped to Sevierville, TN, instead of their correct Virginia address. Vanessa stated the order shipped to the address provided via Google Pay and is ineligible for refund or reshipment.

I would leave no stars if I could and be very aware they are not an accredited business with the better business bureau. They falsely advertise and say things on there products but the products either are expired or just don’t work. They overcharge and then customer care literally told me that she couldn’t trust me to follow the directions so she wouldn’t issue me a refund. This company is scamming people that have bug infestations it’s very unfortunate and sad but they are bottom feeders completely. I leveled with them and told them I didn’t have the funds to waste on products that didn’t deliver the results stated on the bottle and she wouldn’t give me a refund even though I was well within my timeframe ro do so.

I got the stuff i ordered and it arrived well. I had to wait for one package since one thing i had bought was taking longer to obtain. Nonetheless, everything was good

Horrible products and service!!!!
They will sell you damaged or expired product!!!!!!
They will charge you extra as well!!!

Purchased Yellow jacket bluegrass seed. Applied seed properly, watered twice daily, even had 2 average rain events during the germination window. Its been 45 days since the seed went down, not one seed has germinated. Clearly old, dry seed.

DMO will not make it right, they just give me the runaround about every two weeks with excuses. Zero customer service nor do they care about your experience as long as they get your cash.

I've reviewed the product on their website, and they keep taking it down!

I'd give them no stars if possible.

I purchased Talstar P in the past and it worked great. My recent purchase of Talstar P has done absolutely nothing to prevent or kill termites, ants, mosquitoes, roaches, beetles, spiders, and everything in between as they claim. I have ants, spiders, beetles, etc. everywhere. They aren't even phased after apply 2 treatments 3 weeks apart.

When I contacted customer service they recommended that I purchase their product for ants (this makes no sense) and are now ignoring my emails.