Distri-auto.es Reviews 

2,093
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Para mi, mala experiencia, la primera vez que compro aqui y los 2 neumaticos recibidos estan fabricados en la semana 37 de 2021(DOT 37/21). Mas de 2 años de antiguedad y mostraban signos de estar... See more

Company replied

Rated 5 out of 5 stars

Yet another order, great prices on top quality parts and super fast dispatch and delivery

Rated 5 out of 5 stars

Compre un embrague para un C5 Break 109Cv, encajo a la perfección y su funcionamiento es optimo. Recomendaría la empresa al 100%.

Rated 5 out of 5 stars

Completely outstanding, compared with the United Kingdom, that take day's to get back to you . When you require a part for you vehicle you need it as quick as possible, so I Thankyou and your team.... See more

Company details

Written by the company

¿Es usted cliente de DISTRIAUTO? Su opinión es muy importante para nosotros, y nos encantaría conocer su punto de vista. Nuestros equipos se comprometen cada día para ofrecerle la mayor selección de piezas de auto nuevas al mejor precio. El servicio postventa y nuestro equipo comercial están a su disposición diariamente para satisfacer sus necesidades. Nuestros expertos informáticos trabajan incansablemente para optimizar el sitio y asegurar una correspondencia precisa entre las piezas y los vehículos. Nuestra prioridad: su satisfacción.


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3.9

Great

TrustScore 4 out of 5

2K reviews

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3.9

All reviews

(2,093)

818 reviews in the last 12 months

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Rated 1 out of 5 stars

I dont have the part

March 18, 2026
Distri-auto.es logo

Reply from Distri-auto.es

We’re sorry to hear that you still haven’t received the part.

So we can check your delivery status and find the best solution, please contact our service after-sales via your secure customer account (ticket), or through our online chat/contact form, and include:
- your order number
- the part reference
- your delivery address (or selected fitting/delivery point)

As soon as we have these details, our team will investigate with the carrier/warehouse and get back to you quickly.

Rated 1 out of 5 stars

untrustworthy company

The worst customer service I've encountered in many years. They sold me parts that were incompatible with my vehicle, even though their website indicated otherwise. It took me two months to install them, and that's when I realized the mistake. I requested a return, but an arrogant and rude woman named Raquel sent me a response that should embarrass the company and serve as a lesson to other companies on what not to do. Any such mediocre company should not remain active in the market. Not recommended, and they have a lot to learn from companies like Amazon.

September 22, 2025
Unprompted review
Distri-auto.es logo

Reply from Distri-auto.es

We're sorry to hear about your experience. It appears there was an issue with the part compatibility and a breakdown in communication that has left you very disappointed. Our customer support team is committed to addressing such concerns. If you haven't already opened a ticket with our after-sales service, please do so so that we can investigate your return request and the response you received. We value your feedback and will escalate your case internally for a prompt review. Thank you for sharing your experience.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Not willing to sort out my problem after weeks of trying to resolve. Some items still not delivered.

September 1, 2025
Unprompted review
Distri-auto.es logo

Reply from Distri-auto.es

We’re sorry to hear about your ongoing issues and the delays with the delivery of some items. Your experience is important to us. If you haven’t already done so, please open a support ticket through our customer service so that our team can further investigate and work toward a prompt resolution. If you already have a ticket, rest assured your case is being prioritized internally. Thank you for your feedback and for bringing this to our attention.

Rated 1 out of 5 stars

Terrible customer service and refused a…

Terrible customer service and refused a refund on an item sent by mistake. They said it was out of time but I’d been trying to resolve since the day of delivery.
I do not recommend.

August 29, 2025
Distri-auto.es logo

Reply from Distri-auto.es

Thank you for your message. We understand your concern and have noted that you already opened a ticket with our after-sales department. Your request is currently being prioritized and our team is reviewing the details of your case to find the best possible solution. We appreciate your patience and will keep you updated as we work through this issue.

Rated 4 out of 5 stars

Dhl is a shame

I have ordered an item for my car. Everything was perfect apart from delivery. Dhl is a shame, please don't use them. They caused me so much unnecessary stress...

June 30, 2025
Rated 1 out of 5 stars

It's a scam

It's a scam. Under no circumstances do you buy on this page, I have been fighting for a return for two months. They don't give me any information and I think they have no intention of returning my money after sending it everything perfectly with their shipping label and that the carrier confirms to me that I deliver it where they wanted.
I am in legal proceedings with them and managing the corresponding complaint.

Es una estafa. Bajo ninguna circunstancia concepto compréis en esta página, llevo dos meses peleando una devolución. No me dan ninguna información y creo que no tienen intención de devolverme mi dinero tras enviarlo todo perfecto con su etiqueta de envío y que el transportista me confirme que lo entrego donde ellos querían.
Estoy en trámites legales con ellos y gestionando la correspondiente denuncia.

January 27, 2025
Unprompted review
Distri-auto.es logo

Reply from Distri-auto.es

We are sorry to hear about your experience. If you haven't already, please ensure that you have opened a ticket with our customer service team so we can prioritize your request and resolve the issue as quickly as possible. Our team is committed to addressing all concerns and ensuring customer satisfaction. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Neumaticos con mas de 2 años de antiguedad y resecos.Tires sold with more than 2 years old and dried.

Para mi, mala experiencia, la primera vez que compro aqui y
los 2 neumaticos recibidos estan fabricados en la semana 37 de 2021(DOT 37/21). Mas de 2 años de antiguedad y mostraban signos de estar secos. Nunca mas para mi comprar aqui de nuevo viendo lo recibido.
++++++++++++++++
My first time buying here and for me bad experience due to the 2 tires received are manufactured in week 37 of 2021. (DOT 37/21). More than 2 years old and showed signs of being dry. Never more for me buy here taking it into account.

October 16, 2023
Distri-auto.es logo

Reply from Distri-auto.es

Buenos días,
El DOT (fecha de fabricación) sólo está indicado en nuestra página web para aquellos neumáticos fabricados hace más de 36 meses.
Los neumáticos son considerados como nuevos y ofrecen las mismas prestaciones que uno actual.
Desafortunadamente, por razones de logística, no podemos proporcionarle el DOT para un artículo concreto, ya que nuestros pedidos se envían desde diferentes almacenes en Europa.

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