Ordered 2 bars delivery estimate given 3 days. Sent a few emails enquiring on delivery no response. Asked my card company to obtain chargeback after 10 days succeeded. Suddenly got a tracking no. Good... See more
Company replied
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See what reviewers are saying
I'm pleased the part was perfectly packaged with no transport related damage. It arrived on the date predicted. Thank you.
la photo ne donnait pas la vision importante du cote technique le transporteur UPS nul
tres rapide par contre faite attention a vos cartons qui s'ouvrent car trop fragile .
Company details
Written by the company
Vous êtes client chez DISTRIAUTO ? Votre opinion nous tient à cœur, et nous serions ravis de connaître votre avis. Nos équipes s’engagent chaque jour pour vous offrir le plus grand choix de pièces auto neuves aux meilleurs prix. Le service après-vente et notre équipe commerciale sont à votre disposition quotidiennement pour répondre à vos besoins. Nos experts informatiques travaillent sans relâche pour optimiser le site et assurer une correspondance précise entre les pièces et les véhicules. Notre priorité : votre satisfaction.
Contact info
France
- distriauto.fr
4.0
Great
13K reviews
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Excellent !
June 26, 2026
Unprompted review
I have to say amazing
I have to say amazing, I ordered from another well known online parts company. And after being messed about cancelled it, and reordered with DISTRIAUTO. My order was dispatched quickly, I’ve been kept up all the way my packages arrive tomorrow, which is more than I can say for the other company. They made several mistakes, and told me it as sent, before I ordered from DISTRIAUTO. Same courier same distance but the courier said it was collected 9 hours after I cancelled and 9 hours after the company said it was dispatched. DISTRIAUTO, so far out shine its a difference between night and day. I’m already putting together my next large order from DISTRIAUTO.
May 19, 2026
Unprompted review
perfect tks.packaging in limit.
April 14, 2026
2x ordered and everything very good
2x ordered and everything very good, fast delivery.
Thanks
March 25, 2026
Unprompted review
All perfect
March 4, 2026
May use AI-assist with repliesRead more
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Reply from Distriauto.fr
We’re sorry to hear about this delivery experience and the item arriving damaged.
Delivery slots are managed by the carrier and, depending on the destination, a specific time slot isn’t always offered—however you should still have received tracking updates by email to follow the shipment.
For the damage in transit, please contact our after-sales service by opening a ticket from your distriauto.fr customer account (or via our contact form/chat). Include your order number and, if possible, a few photos of the packaging and the damaged product so our team can investigate with the carrier and propose the appropriate solution as quickly as possible.
Hopeless
Hopeless
Hopeless! Ordered 8 weeks ago, took 2 weeks to deliver due to using awful GLS service. Recieved cheaper alternative rather than authentic part ordered (even recieved an invoice for the cheaper part rather than what i paid for) customer services have had the issue for 4 weeks! They've recieved all the evidence (pictures, video etc) the part sent is not compatible with my car, I have no heating, air bags or horn available. All CS do is reply that they are working on it! It's been 4 weeks! I've asked for a pre paid return as their on-site return system expects me to pay for them. Just truly pathetic!
Update: following their reply and more emails saying they would prioritize the case from me, i can confirm absolutely NOTHING happened!!
January 27, 2026
Unprompted review
Reply from Distriauto.fr
Hello, we’re truly sorry for the long delay and the inconvenience you’ve experienced. I understand your frustration, especially after receiving a part that isn’t compatible with your car and still waiting for a proper solution. Since you already opened a ticket and provided all the necessary evidence, please be assured that your case is being urgently prioritized by our after-sales support team. We’re working with them to investigate the issue and sort out the return process. Thank you for your patience, and we will keep you updated as soon as we have further information.
Reply from Distriauto.fr
We’re sorry to hear that you haven’t received your order yet. Please open a ticket with our after-sales service via your client area so we can investigate your delivery and resolve this issue as quickly as possible. Thank you for your patience.
Absolutely fantastic
Absolutely fantastic, and I’m not easily pleased, great choice of brands, price is spot on, and very very reliable, if like me you got fed up with your part supplier charging over the top for sometimes very poor parts, can honestly recommend you give these a try, a very professional out fit 👍
January 3, 2026
Item delivered on time
December 16, 2025
Still haven't received my order yet
Still haven't received my order yet
October 1, 2025
Unprompted review
Reply from Distriauto.fr
We're sorry to hear that you still haven't received your order. To help you as quickly as possible, please open a support ticket through your client account if you haven't done so already. This will allow our after-sales team to verify your order status and prioritize your request. Thank you for your patience.
tres rapide par contre faite attention…
tres rapide par contre faite attention a vos cartons qui s'ouvrent car trop fragile .
September 27, 2025
Bonne execution
September 27, 2025
la photo ne donnait pas la vision…
la photo ne donnait pas la vision importante du cote technique
le transporteur UPS nul
September 28, 2025
Achat conforme à la description 👍 je…
Achat conforme a la description 👍 je recommande. En revanche l'expédition à été un peu long.
September 15, 2025
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