Tyres were great but the delivery was terrible. One of four tyres arrived at the installer one day, I went to collect one more from Post Nord, they said the other two would arrive the next day and tha... See more
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See what reviewers are saying
“Truly excellent quality car tires and the best price on the market, and the good things don’t stop there. The shipping company delivered the order in just 3 days — it couldn’t have been better. I’ve... See more
No delivery information avaliable after one week of order. Ordered on 2023-11-28 with number A1P7ZZ1123. Tried to contact the custom service several times and received no answer yet. Very disappoint... See more
The manufacturing dates of the tires were new. One was last year which is acceptable in my case, The other tire were 2024 which I am glad for. Description was accurate on the website and I received t... See more
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About Dackleader.se
Written by the company
Sedan vår start 2016 har vi blivit en ledande aktör på den europeiska marknaden för onlineförsäljning av däck. Denna framgång bygger på förtroendet från många yrkesverksamma och föredragen av hundratusentals konsumenter. Vårt rykte grundar sig på tre pelare: noggrannhet, excellens och konkurrenskraftiga priser.
Våra expertteam är engagerade i att erbjuda dig en exceptionell kundupplevelse, stödd av effektiv logistik och optimerade processer, vilket garanterar maximal tillfredsställelse vid varje köp.
Vårt åtagande? Att ständigt erbjuda dig de bästa priserna på marknaden. För dina behov av däck, välj excellens och tillförlitlighet genom att välja vårt företag.
Våra expertteam är engagerade i att erbjuda dig en exceptionell kundupplevelse, stödd av effektiv logistik och optimerade processer, vilket garanterar maximal tillfredsställelse vid varje köp.
Vårt åtagande? Att ständigt erbjuda dig de bästa priserna på marknaden. För dina behov av däck, välj excellens och tillförlitlighet genom att välja vårt företag.
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3.9
Great
8K reviews
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Tyres were great but the delivery was…
Tyres were great but the delivery was terrible. One of four tyres arrived at the installer one day, I went to collect one more from Post Nord, they said the other two would arrive the next day and that they would keep them, but hey delivered without notification. Change your delivery service, it’s awful!
July 29, 2026
Reply from Dackleader.se
Thank you for your feedback, and we’re sorry about this delivery experience.
Orders can sometimes be split into several parcels due to transport constraints, but you should normally receive tracking information and notifications for each step. What you describe regarding the delivery without notification is not the level of service we expect, and your remarks will help us improve this point with the carrier.
If you have not already done so, please open a ticket with our after-sales service so we can review the delivery issue in detail with the transporter.
Very bad costumer service for mi…
Very bad costumer service for mi opinion, I have been trying to return a package and had been very hard to do it. Very little help received. Not easy to return stuff. 😕 not happy at all
July 17, 2026
Reply from Dackleader.se
We are sorry to read about your experience and understand your frustration regarding the return process.
As you have already opened a ticket with our after-sales service, we will prioritize your request internally so it can be reviewed as quickly and appropriately as possible.
Your feedback is taken seriously, as it helps us improve our support and make returns easier for our customers.
They don't refund me
I ordered 4 tyres. 2x2 with different dimension between front and rear. I got 4 of same dimensions delivered. Meaning 2 of them had wrong dimensions. I was asked to return the 2 which I did. I asked them to send 2 correct tyres and they said no. I had to re-order and pay again. Which I did. I got the 2 tyres from the last order. For the 2 returned tyres I was told that they will return the funds as soon as they got them. I contacted them first on 16th april to inform them about the incorrect delivery. They have received both of the tyres I returned. I can see that from the transportation companys tracking app (PostNord), confirming that tyres was received. Still no funds from them. Is this really how you conduct your business? Is this how you treat customers? Why am I punished for your incompetence? You sent the wrong product, you have them now and still refuse to refund me? Why?!
To dackleader.se, do the right thing. Give my money back and I will update this review and say that you corrected your mistake!
UPDATE 2026-07-23:
I have received the usual standard reply here on trustpilot from dackleader.se that my errand will be prioritized. They did the same thing last time, 3 months has passed since then and still no progress. I will update this review every week until you refund me!
April 16, 2026
Unprompted review
Reply from Dackleader.se
We are sorry for this situation. Receiving 2 tyres in the wrong size, having to reorder, and then waiting for the return to be processed is understandably frustrating.
As you have already contacted our service after-sales, your claim will be escalated internally and reviewed as a priority. If the 2 returned tyres have been received and registered, the responsible team will check your refund status and handle your file as quickly as possible.
Thank you for bringing this to our attention. Feedback like yours is taken seriously and helps us improve our service.
Very good..
July 12, 2026
Don't honour website delivery claims
They claim that tires are in stock and will be delivered the next day, they register a shipment with DHL the next day but then nothing happens for three days. When asked they claim this is normal and their policy says that website claims are not considered binding. They are right but it's also not very customer friendly. Two stars for actually answering my emails promptly though, and one more since I have high hopes that my tires will actually arrive after all.
June 25, 2026
Unprompted review
Reply from Dackleader.se
We’re sorry that the actual delivery progress did not match the timing shown on our website. These delivery times are estimates, and delays can occur due to transport constraints or incidents on the carrier network, but we understand that this is probably frustrating and not very customer-friendly when a shipment shows little movement for several days.
As you have already contacted our after-sales service, we will prioritize your case internally so it can be reviewed as quickly as possible. Thank you as well for noting the prompt replies from our team. Your feedback is valuable and helps us improve the clarity of our delivery information.
Its 2 things..
Its 2 things. There’s always issues with the delivery. And even this time the tires were manufactured almost a year ago. There should be a rule for your suppliers not be being able to deliver tires older then 6 months.
June 12, 2026
Reply from Dackleader.se
We’re sorry to read about the repeated delivery issues and understand your concern about the tire age.
Regarding DOT, tires under 36 months are generally not specifically indicated on the site, and when properly stored, their quality is not considered affected within that timeframe. That said, we understand that receiving tires manufactured almost a year ago may not meet your expectations.
Please open a ticket with our after-sales service so our team can review both the delivery issue and your concern about the tires, and provide a solution adapted to your case. Your feedback is important and helps us improve our service.
Ordered 4 tiers go 2 and no refund for the missing 2
Ordered 4 tiers, 2 arrived. After 30 days the last 2 tiers were judged to be lost. Now 60 days later no refund paid but I get a steady flow of different forms to fill out, current count is 4. Each new form with a request to go to the shop that was supposed to receive and mount the tiers and get them to sign certifications that they have not received the tiers. Tracking show that they are not close to that shop, one it not even in the same county. I did get the shop to sigh one from but then a few weeks later there came a new...
I'm not sure if their processes are this bad or if it is scam to never pay any refunds for lost goods.
June 4, 2026
Unprompted review
Reply from Dackleader.se
We are sorry for this delay and for the repeated document requests regarding the 2 missing tires.
As your claim is already open, we will prioritize it internally with our backoffice so the case can be reviewed quickly and appropriately. We will also ask for a check on why you were asked several times for additional forms despite the tracking information already available.
Thank you for highlighting this poor experience. Your feedback helps us improve our processes.
Quite fast delivery given the distance.
Quite fast delivery given the distance.
Good assortment and competitive pricing.
May 18, 2026
More than two weeks, still no tyres recieved.
I made the order of two Falken tyres on May 13 2026, and have not yet recieved the tyres here in Sweden.
Now it is May 28 and one of the tyres is according to tracking information still in Spain, not shipped. The other tyre has been sitting in Netherlands for nearly two weeks.
I have ordered stuff from other countries for over 10 years and this is the first time this has happened. Having said that. Dackleader are not very good at communication. It's not good.
Hoping to recieve my tyres someday.
Dackleader claim 4-5 shipping days.
May 28, 2026
Reply from Dackleader.se
We are sorry to read about this delay and the lack of communication.
Orders can sometimes be split into separate parcels due to transport constraints, but a delay of more than two weeks is understandably frustrating. Delivery times can also vary depending on transport conditions and other unforeseen issues.
Please open a ticket with our after-sales service via your customer area if you have not already done so, so our agents can investigate both shipments, check the tracking situation in Spain and the Netherlands, and provide you with a concrete update as quickly as possible.
Thank you for your feedback as well — it is taken seriously and helps us improve our communication.
Ordered 2 tyres
Ordered 2 tyres. One arrived after 3-4 days. Very well! The other one didnt! After a week it showed they didn't have the tyre. I requested to return also the other tyre since both should be same type. The money for the lost tyre was returned swiftly, but for the returned tyre took 1 month, two emails and one phone call before they realized to payback the money.
May 12, 2026
Reply from Dackleader.se
Thank you for your feedback, and we are sorry for this experience. Your order was likely affected by stock and shipping constraints, but the delay in processing the refund for the returned tyre is clearly not the service we aim to provide. We appreciate your remarks now that the issue has been resolved, and they will help us improve the handling of stock updates and return requests.
Be careful
Be careful. The defect on the tires may not be visible to the naked eye. . Vibrations and shocks during use. Balance checked in three tire service centers. They come up with everything to discourage you from getting your money back. You're left alone with it. No more shopping in this store.
May 20, 2026
Unprompted review
Reply from Dackleader.se
We are sorry to read about your experience and understand your concern regarding the vibrations and shocks you describe.
If you have not yet opened a ticket with our service après-vente, please do so via your customer area and attach the reports or findings from the three tire service centers. This will allow our team to review your case carefully and determine the most appropriate follow-up.
Your feedback is taken seriously and helps us improve our service.
“Truly excellent quality car tires and…
“Truly excellent quality car tires and the best price on the market, and the good things don’t stop there. The shipping company delivered the order in just 3 days — it couldn’t have been better. I’ve already recommended the website to friends and acquaintances. Everything was perfect.”
May 8, 2026
Unprompted review
Can only be a scam
Can only be a scam, ordered tyres a month ago, no order number, just took the money. Tried to contact via WhatsApp and email, 4 days later not a reply. Buyer beware
I’ve opened a ticket, I’ve been ignored since Thursday last week
April 15, 2026
Unprompted review
Reply from Dackleader.se
We’re sorry to read about your experience. This is probably not normal, as every order should be linked to an order reference and follow-up information.
Please open a ticket with our after-sales service via the contact form on the website so our team can verify your payment and check whether your order was correctly created. If a message has already been registered in our system, we will prioritize your case internally.
Thank you for your feedback — it helps us improve our response times and service.
Recieved 3 correct tires and one junk…
Recieved 3 correct tires and one junk completely wrong tire. Big hassle to raise a fault and its been over two weeks and they still havent sent a new tire. Unacceptable. I'd avoid buying from this site.
April 24, 2026
Unprompted review
Reply from Dackleader.se
We are sorry to read about this issue and understand your frustration after receiving one tire that was probably not the correct item.
As you have already reported the fault, your case will be prioritized internally with our after-sales service so it can be reviewed and handled as quickly as possible. Thank you for your feedback, which helps us improve our processes.
Poor communication with customer service
Ordering and the quality of the tires was good. Due to 2 different rims sizes I want to return 2 of the 4 tires. I got in touch with the Whatsapp customer service who told me to send in a ticket. I have done this but no reply from the customer service on my message not even after I send 2x a reminder to the customer service. This is over a week ago and I do believe that in this day and age it does not take that long to reply on my request for the return procedure.
May 8, 2026
Unprompted review
Reply from Dackleader.se
We are sorry to read about this delay and understand your frustration, especially after you already contacted us on WhatsApp, opened a ticket, and sent reminders.
Your request will be prioritized internally so our service after-sales team can review your return request as quickly as possible and provide you with the correct procedure. Thank you for bringing this to our attention; your feedback is valuable and helps us improve our response times.
Quick delivery!
May 5, 2026
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