Connie Health Reviews 

881
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally kind, patient, and highly knowledgeable when explaining complex health insurance plans and policy options. Consumers deeply appreciate the thorough, reassuring guidance provided throughout the entire enrollment process, making every interaction feel comfortable, supportive, and remarkably helpful. Some people were dissatisfied with communication delays, mentioning notable difficulties in reaching representatives quickly or experiencing extended waiting times when trying to get urgent assistance. A few reviewers also noted concerns about receiving unwanted plan suggestions that did not fully match their personal healthcare needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are extremely... See more

Service

Consumers find service to be positive, noting that agents are thorough, patient, and knowledgeable when... See more

User experience

Clients share positive opinions on user experience, highlighting seamless and simple processes. Consumers... See more

Subscription

Users describe positive interactions with subscription, highlighting helpful and thorough assistance during... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nicholas was absolutely AMAZING!!!! He made the entire process comprehensive and did an excellent job of explaining the details down to the small print. He made sure that we were comfortable with all... See more

Company replied

Rated 5 out of 5 stars

Our experience with Johnnene with Connei health was a wonderful one, health insurance companies should have more people working for them like Johnnene, she cares! shes very profesional, polite, and... See more

Company replied

Rated 5 out of 5 stars

Very kind and so professional and patient. She explained everything that I needed to know about my plans. I really appreciate that and I celebrate all of her expertise of her endeavors. Thank you Mis... See more

Company replied

Rated 5 out of 5 stars

Finding myself new to Medicare advantage plans, I was referred to Connie Health by my Primary Care doctor. My experience was great. Angel Esponda, the Medicare Advisor who I worked with gave me i... See more

Company replied


Company details

  1. #15 of 24 best companies in Health Insurance Agency

Written by the company

Connie Health is a no-cost, unbiased Medicare advisory service helping older Americans find the right coverage while spending less. Our licensed agents provide personalized guidance and ongoing support so you can navigate Medicare with confidence.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

881 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(881)

299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Connie Health logo

Reply from Connie Health

Thank you for sharing your experience! We’re so glad we could support you as you explored Aetna and help make the process a positive one. It’s our pleasure to help you understand your Medicare Advantage, Medigap, and Medicare Part D options and feel confident throughout your Medicare journey.

Rated 5 out of 5 stars

Guidance Through Choices

Your staff asked about my situation and preferences and guided me through possible best-fit choices. Extra effort on his part made the difference. Thanks.

July 9, 2026
Connie Health logo

Reply from Connie Health

Thank you for your thoughtful review! We’re so glad our team took the time to understand your situation and preferences and went the extra mile to help you find choices that fit your needs. Whether you’re exploring Medicare Advantage, Medigap, or Medicare Part D options, we’re here to provide personalized guidance throughout your Medicare journey.

Rated 5 out of 5 stars

Very professional and knowledgeable

Very professional and knowledgeable

August 31, 2026
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Reply from Connie Health

Thank you for your kind feedback! We’re so glad you had a professional experience and felt confident in the knowledge and guidance you received. Our goal is to make Medicare Advantage, Medigap, and Medicare Part D options easier to understand and support you throughout your Medicare journey.

Rated 5 out of 5 stars

Connie Health Agent Eugene Mapp

Connie Health agent
Eugene Mapp was very respectful young man and patience. One of the best in Indianapolis area and he did all the research and answered all my questions. Thank you Connie

August 30, 2026
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Reply from Connie Health

Thank you for sharing your wonderful experience with Eugene Mapp! We’re so glad to hear that his patience, respect, and thorough research helped answer all your questions and made you feel well supported. We’re proud to have Eugene on the Connie Health team and appreciate the trust you placed in us to help you understand your Medicare Advantage, Medigap, and Medicare Part D options throughout your Medicare journey.

Rated 5 out of 5 stars

Amazing with everything he did

Amazing with everything he did. It was so simple with him researching and applying for my mom.

August 25, 2026
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Reply from Connie Health

Thank you so much for sharing your experience! We’re delighted to hear that he made the process simple and took care of the research and application for your mom. Helping families understand their Medicare Advantage, Medigap, and Medicare Part D options with less stress is exactly what we strive for. Thank you for trusting us to be part of your mom’s Medicare journey!

Rated 5 out of 5 stars

1975

Everything was easy

August 24, 2026
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Reply from Connie Health

Thank you for your feedback! We’re so glad to hear that everything was easy and straightforward. Our goal is to simplify Medicare Advantage, Medigap, and Medicare Part D options so you can feel confident throughout your Medicare journey. We appreciate you trusting us to help!

Rated 5 out of 5 stars

AWSOME,AWSOME

August 28, 2026
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Reply from Connie Health

Thank you so much for the awesome feedback! We’re thrilled you had such a great experience with us. We’re proud to help make Medicare Advantage, Medigap, and Medicare Part D options easier to understand and support you throughout your Medicare journey. We truly appreciate your trust in us!

Rated 5 out of 5 stars

Ms.Guthrie was very thorough with my…

Ms.Guthrie was very thorough with my plan and explained everything so I could understand very polite and professional thank you

August 28, 2026
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Reply from Connie Health

Thank you for sharing your experience! We’re so glad Ms. Guthrie took the time to thoroughly explain your plan in a clear and easy-to-understand way while providing polite and professional service. Helping you confidently understand your Medicare Advantage, Medigap, and Medicare Part D options is an important part of making your Medicare journey easier. We truly appreciate your kind words and trust in our team!

Rated 1 out of 5 stars

Deceptive!!!

Deceptive!!!
CONNIE HEALTH, YOU ARE A LIAR!!!! YOU NEVER RESOLVED MY ISSUE!!!!! IN FACT, IT TOOK DAYS FOR YOU TO EVEN RESPOND. WHEN YOU DID , YOU DID NOTHING!!!!

August 27, 2026
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Reply from Connie Health

Hi Vincent, we’re sorry to hear about your initial experience. A member of our team reached out to you directly, and we’re glad we were able to connect, discuss your concerns, and answer your questions. We appreciate you taking the time to speak with us and giving us the opportunity to better understand and address your concerns.

Rated 5 out of 5 stars

She took time to explain and answer…

She took time to explain and answer questions thoroughly. And found a better plan for my son. She had a lot of knowledge and very pleasant. I would recommend her! Thank you

August 27, 2026
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Reply from Connie Health

Thank you so much for your wonderful feedback! We’re glad to hear that she took the time to thoroughly answer your questions, explain everything clearly, and use her knowledge to find a better plan for your son. Helping families understand their Medicare Advantage, Medigap, and Medicare Part D options and feel confident in their choices is an important part of what we do. Thank you for your recommendation and for trusting us to be part of your Medicare journey!

Rated 5 out of 5 stars

Great Customer Service

Steven took the time to understand and fill my needs.
Many thanks for keeping me out of the maze of choices for healthcare.

August 25, 2026
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Reply from Connie Health

Thank you for sharing your experience! We’re so glad Steven took the time to understand your needs and helped make the many healthcare choices feel less overwhelming. Having someone guide you through Medicare Advantage, Medigap, and Medicare Part D options can make all the difference. We truly appreciate your trust in us and are happy to be part of your Medicare journey!

Rated 5 out of 5 stars

Katherine Webb was very patient with me…

Katherine Webb was very patient with me and helped me understand the Medicare complexities. She is very kind and understanding and knowledgeable.

August 21, 2026
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Reply from Connie Health

Thank you for sharing your experience with Katherine! We’re so glad to hear that her patience, kindness, and knowledge helped make the complexities of Medicare easier to understand. Having someone who takes the time to listen and explain your Medicare Advantage, Medigap, and Medicare Part D options can make all the difference. We appreciate you trusting us to support you throughout your Medicare journey!

Rated 4 out of 5 stars

Good communication

Good communication

August 17, 2026
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Reply from Connie Health

Thank you for your feedback! We’re glad you had a positive experience and appreciated the clear communication from our team. We’re here to help you understand your Medicare Advantage, Medigap, and Medicare Part D options and make your Medicare journey as smooth as possible!

Rated 5 out of 5 stars

The best customer service experience ever

My representative was very patient she was very knowledgeable very professional very kind heartfelt she took her time and looked for me the correct insurance carrier that fit all of my needs very very nice and she knew her job very knowledgeable thank you for all of your help today I really needed it great experience 10 out of 10

August 21, 2026
Connie Health logo

Reply from Connie Health

Thank you so much for sharing your experience! We’re delighted to hear that your representative was patient, kind, professional, and took the time to find coverage that truly fit your needs. Helping you understand your Medicare Advantage, Medigap, and Medicare Part D options while making you feel supported is exactly what we strive for. Thank you for the 10/10 rating and for trusting us to be part of your Medicare journey!

Rated 5 out of 5 stars

Was clear and nice

Understand everything and went well

August 20, 2026
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Reply from Connie Health

Thank you for sharing your experience! We’re so glad everything was explained clearly and that the process went smoothly for you. Helping you understand your Medicare Advantage, Medigap, and Medicare Part D options is an important part of making your Medicare journey easier and more comfortable. We appreciate your trust in us!

Rated 5 out of 5 stars

Very professional

Very professional. Answered all questions

August 20, 2026
Connie Health logo

Reply from Connie Health

Thank you for your kind review! We’re so glad to hear that you received professional service and had all your questions answered. Our goal is to make Medicare Advantage, Medigap, and Medicare Part D options easier to understand so you can feel confident throughout your Medicare journey. We appreciate you trusting us!

Rated 5 out of 5 stars

Very kind and so professional and…

Very kind and so professional and patient. She explained everything that I needed to know about my plans. I really appreciate that and I celebrate all of her expertise of her endeavors. Thank you Miss Essence❤️

August 19, 2026
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Reply from Connie Health

Thank you for sharing such wonderful feedback about Essence! We’re so glad her kindness, professionalism, patience, and expertise helped you feel informed and comfortable with your plans. Having someone who takes the time to clearly explain Medicare Advantage, Medigap, and Medicare Part D options can make all the difference in your Medicare journey. We truly appreciate your kind words and will be happy to celebrate Essence for the excellent care she provided!

Rated 5 out of 5 stars

Dan was professional

Dan was professional, knowledgeable understanding of my concerns.

August 18, 2026
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Reply from Connie Health

Thank you for sharing your experience! We’re so glad Dan was professional, knowledgeable, and understanding of your concerns. Having someone who truly listens can make navigating Medicare Advantage, Medigap, and Medicare Part D options much easier. We appreciate you trusting us to be part of your Medicare journey!

Rated 5 out of 5 stars

Very happy with the service

I'm very happy with the service and they've been honest with me

August 17, 2026
Connie Health logo

Reply from Connie Health

Thank you so much for your kind review! We’re glad to hear you’ve had a positive experience and felt you received honest, trustworthy service. We truly appreciate you choosing us and taking the time to share your feedback.

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