CMed (CannaCare Docs & Relaxed Clarity) Reviews 

16,387
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and medical professionals are exceptionally knowledgeable, kind, and always ready to assist patients with their daily needs. Consumers find the entire renewal process remarkably straightforward, noting that scheduled appointments run smoothly and all questions are answered promptly. However, some customers also noted frustrating issues with delayed follow-up calls and communication errors regarding their official documentation. Some people experienced difficulties getting timely responses from administrative representatives, leading to noticeable concerns about service reliability after their initial appointments conclude. Reviewers mentioned these communication gaps as areas needing improvement.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and knowledgeable service at every step.... See more

Service

Reviewers highlight positive aspects of service, noting that appointments are consistently on time, seamless,... See more

User experience

Customers consistently report positive experiences with user experience, highlighting seamless appointments... See more

Customer service

Consumers find customer service to be positive and easy to work with, noting that representatives go out of... See more

Response time

Customers consistently note ambiguous experiences with response time. Reviewers report waiting up to 90... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had my medical card for about 12 years now. I got it from Cannacare in Bangor and have also done my renewals each year with them also. The staff was alway pleasant and friendly, never once made m... See more

Rated 5 out of 5 stars

Phenomena! Truly understand what MED patients of all kinds genuinely need and off the right recommendation for you as a patient. Your allotment will be what you want and need to manage your symptoms a... See more

Rated 5 out of 5 stars

Relaxed clarity is what I experienced at this office here in Denver! I have a traumatic brain injury as well as chronic pain. Both Dr. Gerhard and Layla up front are professional, compassionate and pa... See more

Rated 5 out of 5 stars

The practice is well organized and efficiënt. Easy to make appointment and pay for services Everyone I spoke with was helpful and pleasant. Doctor Koff is fantastic. He clearly cares about my well be... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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No recent history of asking for reviews

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4.8

All reviews

(16,387)

174 reviews in the last 12 months

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Rated 5 out of 5 stars

The process was seamless

The process was seamless. I received a call to remind me about my upcoming appointment. I was able to book with the physician I had from the year before. The appointment was relaxed and very thorough. I will continue to use CannaCareDocs for my renewals.
Thank you

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

The staff

The staff , it’s always the staff , so helpful and eager to discuss and educate you on all their products and services. Wonderful every time .
I drive down from Peabody with many choices closer, I’ll always use garden remedies .

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

I referred a friend and they were…

I referred a friend and they were charged $99 while I was charged $150 to renew, for a two minute phone call. I requested a partial refund and was told I would hear back from someone. That didn't happen. So I called again and was told by the woman on the phone she would get right back to me. That didn't happen. Now I'm thinking I should get a full refund for the poor customer service alone.

August 24, 2026
Unprompted review
Rated 3 out of 5 stars

Four phone calls?

Four phone calls? I had set an appointment for 1210… The MD attempted to call @ 1050, (no caller ID),& again @ 1208,(disconnected), both calls unable to connect… (platform issue?) I attempted to call back & got yet another call from the MD, (no caller ID). This time, got it done…(I thought), only to get another call from a new caller,(2 hrs later), & luckily, was able to complete the process. The lack of professionalism is astounding!

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Felix is always amazing

Dr Felix is always amazing! The canna care team overall makes everything easy with plenty of reminders and kind staff to help with anything needed.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Been with CannaCare for yrs

Been with CannaCare for yrs. Dr Duda is a sweet, amazing, caring, knowledgeable Dr. The staff is also very kind & always calls back after the appointment to make sure if I have any questions

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Thankful for this Service!

i got a good time slot and did my online paperwork for the current year of questions about my health and usage. Prior to this it was made known to me that my card for payment had expired - really appreciate the email communications - so i updated it before phone chat. DR.D. called on time and i was asked a series of basic questions as previous years based upon my current health and paperwork and then after being approved for the upcoming year i paid and that was it.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

10 out of 10

I've had my medical card for about 12 years now. I got it from Cannacare in Bangor and have also done my renewals each year with them also. The staff was alway pleasant and friendly, never once made me feel uncomfortable. The renewals over the phone the past few years have always been quick and easy. I always recommend Cannacare to anyone who asks me about getting their medical card.

July 29, 2026
Unprompted review

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