CUDDLY Reviews 

3,138
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 758 reviews, reviewers overwhelmingly had a great experience with this company. Customers love how remarkably easy and transparent it is to contribute funds or supplies to support vulnerable animals in desperate situations worldwide. Consumers frequently praise the organization for its strong sense of ethics and for sharing wonderful, heartwarming follow-up stories regarding rescued creatures. Reviewers also appreciate receiving useful updates and using the dashboard that clearly breaks down how donations directly help shelters and individual pets heal. However, some people mentioned that the website can sometimes be frustratingly difficult to navigate when attempting to complete a donation or identify specific animals.

What people talk about most

Ethics

Customers had positive experiences with ethics, praising the organization for being trustworthy and having... See more

Service

Customers consistently note positive experiences with service, expressing deep appreciation for the... See more

Product

Consumers find product to be positive, highlighting it as a great all-around platform to support shelters and... See more

User experience

Users describe satisfaction with the user experience, finding the platform very user-friendly, easy to... See more

Website

People report positive experiences with website, highlighting that it is easy to use and navigate with clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I support Cuddly because of the dogs they find that need serious help to survive. Without Cuddly’s involvement there’s no doubt most would perish. I do have a comment about improving the current scen... See more

Company replied

Rated 5 out of 5 stars

I trust Cuddly for vetting the dog rescues to whom I donate. Their crowdfunding platform is reliable and trustworthy. I not only receive the initial request for help for any one particular dog (... See more

Rated 5 out of 5 stars

Cuddly is my number 1 charity. They help beloved animals all over the world and the individual stories are both devastating and hopeful at the same time. Helping these dear souls, even if by a littl... See more

Company replied

Rated 5 out of 5 stars

Cuddly is an amazing animal rescue site that saves lives through donations made from their members. So many cases are animal abuse or neglect to the extreme and Cuddly walks them back into life with m... See more

Company replied


Company details

  1. #1 of 5 best companies in Charity
  2. #1 of 2 best companies in Animal Rescue Service
  3. #60 of 258 best companies in Non-Bank Financial Service
  4. #2 of 6 best companies in Pet Adoption Service

Written by the company

CUDDLY is a for-good, for-profit organization with a mission to be the champion of animals in need. We do this by directly providing tools and resources to support animal welfare organizations worldwide. The CUDDLY platform empowers animal welfare organizations to create fundraisers and wishlists in order to raise funds and receive donated supplies for animals who desperately need help. In turn, donors from all over the world can make a difference by donating to a specific animal or organization. It is CUDDLY's mission is to help save as many animals through community, innovation, and creativity.

Guaranteed Verified Nonprofits Only

Every rescue and shelter partner is verified by Guidestar

With CUDDLY, you know exactly where your donation is going. Through our verification process with Guidestar, you can rest assured your donation is going to a verified nonprofit organization.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,138)

718 reviews in the last 12 months

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Rated 5 out of 5 stars

Cuddly is an amazing organization

Cuddly is an amazing organization. They help legitimate charities save animals lives. They also remind donors that each donation gets a tax refund. They are making the world a better place and they’re giving my mind peace.

August 7, 2026
Rated 5 out of 5 stars

I trust Cuddly for vetting the dog…

I trust Cuddly for vetting the dog rescues to whom I donate. Their crowdfunding platform is reliable and trustworthy. I not only receive the initial request for help for any one particular dog (or dogs) in need, but I receive follow-ups.

I also love their Dashboard that breaks down the rescues or shelters receiving my donations.

I rely on them to do the valuable work of vetting the nonprofits asking for donations. After the scourge of George Santos, animal lovers are understandably skeptical.

Love Cuddly, plain and simple.

June 11, 2026
Rated 5 out of 5 stars

Specified Contributions

Contributions can be directly specifically rather than added to a general pool of funds for the organization to decided how to distribute.

August 9, 2026
Rated 5 out of 5 stars

Cuddly helps dogs that are in need.

I love that Cuddly helps dogs that are truly in need. I frequently donate to them to help their cause. The animals truly need medical attention and they help provide that to so many.

August 8, 2026
CUDDLY logo

Reply from CUDDLY

Thank you so much for the amazing review, We truly appreciate your kindness and generosity. Knowing that you value and support the care of animals inspires us to keep doing everything we can for those in desperate need.

Rated 4 out of 5 stars

I love how Cuddly tries to help all the…

I love how Cuddly tries to help all the abused animals all over the world.

August 7, 2026
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Reply from CUDDLY

We're so grateful for your support and kind words. It's because of caring people like you that we can continue to support rescuing and treating animals who need help the most.

Rated 5 out of 5 stars

Cuddly goes above and beyond to help…

Cuddly goes above and beyond to help some of the absolute worst cases of animal abuse. They also make it very easy for people who want to help to be able to donate. Whether it be money or items, I feel better knowing that its going to legit rescues. Because sadly there are alot of fake ones out there.

August 7, 2026
CUDDLY logo

Reply from CUDDLY

Thank you for taking the time to share your experience. Your support helps connect more animals in need with the organizations fighting for them.

Rated 2 out of 5 stars

correcting a technical mistake

I inadvertantly clicked on a box while trying to donate to a group--and that box would have enrolled me in a Cuddly club. I give regularly--and do not ever join any groups to do so.
An agent-named Josh did indeed respond to my email and say that I was not being enrolled. I was certainly pleased--as I would have had to stop donating .

August 7, 2026
CUDDLY logo

Reply from CUDDLY

Hey there, Diane,

We are so glad we were able to get your situation resolved for you. Please let us know if there is anything we can do to provide a better experience for you.

You can reach us here anytime at support@cuddly.com

Thank you for all you do for animals in need and have a great day.

Rated 5 out of 5 stars

I wish there were more organizations…

I wish there were more organizations like cuddly because there are so many non-human animals in need and it doesn't seem as though there are enough people out there who care enough to help.

August 7, 2026
CUDDLY logo

Reply from CUDDLY

We're grateful for every supporter who helps amplify the work of our rescue and shelter partners. The animals in their care are so grateful for your generosity and kindness.

Thank you for all you do for animals in need and have a great day!

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