AvasFlowers Reviews 

25,550
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 9,994 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online ordering process straightforward and easy to use, frequently appreciating prompt deliveries for birthdays and special occasions. Many people mention that the floral arrangements received were stunning, fresh, and brought genuine happiness to their loved ones. However, some customers also noted frustrating issues regarding unavailable items, unexpected substitutions, and the overall quality of the products delivered. Some reviewers were not happy with delayed arrivals, extra fees, or arrangements that looked completely different from the online promotional photos. Several individuals stated they would prefer using alternative local stores in the future due to these recurring shortcomings.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. On one... See more

Delivery service

Consumers find delivery service to be ambiguous as experiences vary greatly among buyers. While many... See more

Order

People report ambiguous experiences with order. While many consumers praised the easy online ordering process... See more

Quality

Customers had ambiguous experiences with quality. Some reviewers praised the arrangements, noting that the... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers express frustration regarding... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I had to down size my order because nothing was available and I received the notification the next day. Ended up picking from 6 options and none of them were to my liking but needed flowers sent. Will... See more

Company replied

Rated 3 out of 5 stars

One of the yellow roses was broken off the bouquet when it was received. The delivery person did not say a word about it. The bouquet was lovely except for it being damaged when it was received. I... See more

Company replied

Rated 3 out of 5 stars

I ordered only Sunflowers. I understand that some variables will make changes. They received a totally different arrangement with a few Sunflowers including a flower that someone in our office is incr... See more

Company replied

Rated 3 out of 5 stars

I was having a difficult time making an order from any flower shop when I found Ava’s. They picked up the phone and helped me. Then the order changed and the delivery date changed. These notices came... See more

Company replied


Company details

  1. Florist

Written by the company

AvasFlowers.net is a trusted nationwide flower delivery service offering beautiful, affordable floral arrangements for every occasion. Whether you're sending birthday wishes, celebrating an anniversary, or expressing sympathy, Avas Flowers makes it easy to deliver fresh flowers and thoughtful gifts to loved ones anywhere in the U.S. We partner with a network of local florists and fulfillment centers to provide same-day and next-day delivery — all backed by dedicated customer support and a satisfaction guarantee. With competitive pricing, a wide selection, and a commitment to quality, Avas Flowers has helped millions of customers send meaningful moments since day one.


Contact info

3.2

Average

TrustScore 3 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(25,550)

9,774 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

Delivery service

I intentionally placed my order 4 days early to ensure delivery on time. It was 3 days late. Website hard to find customer service phone number

August 18, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

Overall experience was just ok.

I was charged a service fee without my knowledge. I had to call customer service to get it refunded, which they only did when I was going to cancel my order.

My friend sent me a picture of what was delivered, and it did not meet my expectations. I ordered a large tropical looking arrangement. The flowers were much smaller with very little color. Overall experience was just ok. I probably won’t order from here again.

August 26, 2026
Unprompted review
Rated 3 out of 5 stars

The service charhe was too much

The flowers were beautiful, the price was acceptable but then there was added service charge i did not anticipate. Together with all charges this was much too expensive. I won't order again from this site.

August 26, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ordered a bouquet to my parents hotel…

Ordered a bouquet to my parents hotel room for their anniversary. They called in the morning to tell me there was a complication. When I called back the automation was an infinite loop
And impossible to talk to anyone. I tried several more times and couldn’t connect with anyone. They missed the delivery window. Super bummed they messed up my gift and now I’m trying to deal with awful customer service and a pointe chat bot to try and get my money back.

September 5, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Late delivery

The flowers were supposed to be delivered the day before they were actually delivered. The actual bouquet was beautiful. Pretty hefty convenance/delivery fee for a late delivery.

August 24, 2026
Unprompted review
Rated 4 out of 5 stars

Customer Service was very helpful and…

Customer Service was very helpful and Friendly. The recipient was very pleased and stated how beautiful the arrangement was. I didn’t rate 5 stars because the representation assured me service times that the delivery was going to be made on my original selected day of 08/22/2026 Bit they weren’t, They arrived 2 days later. And I didn’t receive the agreed credit back to my credit card either.

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

I wish they had a no star option

I wish they had a no star option. This company doesn't deserve not even one star, it's worst than horrible. I placed my floral arrangement order a few days before the delivery date and the day before it was set to be delivered they weren't able to fulfill my order. I requested a refund but I'm yet to hear anything. I would suggest that future customers stay away from this company, they appears to be one big scam business.

September 5, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Flowers from states away

I live states away from my friend and they made it super simple to send her flowers on a special occasion. I will probably trust them with my business in the future!

August 25, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look