Opendoor Reviews 

864
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 204 reviews, reviewers had a great experience with this company. Customers truly love how quick and completely straightforward the home-selling process is, praising the helpful team for making transactions exceptionally smooth and stress-free. Many people frequently mention that customer support agents are always ready to answer any questions via phone or text very promptly. However, some customers also noted unexpected price drops after home inspections and receiving significantly lower offers than initially expected for their properties. A few people mentioned dealing with unclear communication, feeling frustrated by high fees, and experiencing a frustrating lack of transparency during the final closing steps.

What people talk about most

Service

Consumers find service to be ambiguous, with highly mixed reactions regarding their experiences. While many... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how smooth, fast, and... See more

Price

Clients share ambiguous opinions on price, with many reporting frustration over initial valuations being... See more

Staff

Customers had positive experiences with staff, describing them as professional, knowledgeable, and extremely... See more

Customer service

People report ambiguous experiences with customer service. Reviewers frequently highlight that agents are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Opendoor has been very easy to follow and fast at making their offer. If you need to move quick and need to sell your house, choose Opendoor. Their customer service are available to answer all questio... See more

Rated 5 out of 5 stars

Opendoor is a good way to sell your home and the people involved in the process were very knowledgeable and helpful. Much of the stress associated with selling a property quickly is eliminated and ha... See more

Rated 5 out of 5 stars

So incredibly easy. I’ve bought and sold over a dozen homes and this was by far the most upfront honest transaction. They did everything they said they would do. I cannot say enough about how smooth t... See more

Rated 5 out of 5 stars

OpenDoor was a great experience in selling our home. They were honest, forthright and very accommodating to all our needs. We needed to move quickly so they gave us a great deal.


Company details

  1. #70 of 80 best companies in Association or Organization

Written by the company

In 2014, we set out to reinvent life’s most important transaction with a new, simple way to buy and sell your home. For sellers we eliminate the hassles of showings and months of uncertainty by purchasing the home directly from them. For buyers, we make it incredibly easy to tour hundreds of Opendoor homes so they can find the perfect one. To learn more about how Opendoor works, please visit opendoor.com or download the Opendoor app.


Contact info

4.0

Great

TrustScore 4 out of 5

864 reviews

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4.0

All reviews

(864)

207 reviews in the last 12 months

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Rated 5 out of 5 stars

It was a great experience working with Matt Miller

It was a great experience working with Matt Miller and his team. OpenDoor made the process of selling our home fast, easy, and convenient. Their customer service was excellent from start to finish.

What stood out the most was the communication. Whenever I had a question or concern, I was able to text or call Matt directly, and he would respond right away. Even on the day of closing, I was able to call him to make sure everything was going smoothly. No bots, no long waits, and no hassle—just great customer service and a real person ready to help.

I truly appreciate Matt and his team for making the home-selling process as smooth and stress-free as possible. I would definitely recommend them to anyone looking for a simple and convenient way to sell their home.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Bait and Switch!

In March 2026, I received a preliminary offer from Opendoor for my house of $1,926,100 and in August 2026 I received an "updated" offer of $1,780,000 (both offers were sight unseen and made without Opendoor physically walking thru my house). At the end of August, I uploaded 63 pictures of my house thru the Opendoor app, which highlighted that we have completely remodeled the kitchen, completely remodeled all bathrooms and the backyard; have upgraded all of the flooring; and the house is in very good operating shape. A couple of days later, I received Opendoor's final offer of $1,560,000. The exercise was a total waste of time and their final offer was frankly insulting and made no logical sense (unless their standard M.O. is to bait and switch). I tried Opendoor because I had heard that they had higher fees but were fair in their valuations. For my experience, that assessment of them proved to be very inaccurate.

September 1, 2026
Unprompted review
Rated 2 out of 5 stars

Bait and switch

Generally easy experience, but ended up being a terrible bait and switch. They lie with an initial up front cash offer that suddenly in the middle of closing becomes much reduced. With no explanation. Even after inspections. Do not trust them.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very straightforward

Very straightforward. Before we went with Opendoor we were having a terrible experience. Everyone was completely dishonest and did not follow through. Matt and his team were a breath of fresh air.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

We had an absolutely wonderful…

We had an absolutely wonderful experience selling our home with OpenDoor! From start to finish, the entire process was incredibly quick, smooth, professional, and completely hassle-free.
What we appreciated most was being able to sell our home without having strangers constantly coming in and out for showings or having to gamble on whether someone would actually purchase our home. Being able to reach a price we were comfortable with while maintaining our privacy, peace, and comfort made the experience so much easier for our family.
The professionalism and efficiency throughout the entire process really stood out. Everything was straightforward, convenient, and handled with care. There was no unnecessary stress, no constant interruptions, and no uncertainty about what was going to happen next.
For us, being able to sell our home on our terms, protect our privacy, and have peace of mind throughout the process was priceless. We are extremely happy with our experience and would absolutely recommend OpenDoor to anyone looking for a simple, professional, and stress-free way to sell their home.
Thank you, OpenDoor, for making what can normally be such a stressful process feel easy, peaceful, and seamless!

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Opendoor is a good way to sell your home

Opendoor is a good way to sell your home and the people involved in the process were very knowledgeable and helpful. Much of the stress associated with selling a property quickly is eliminated and having focal points on the staff for quick and accurate communication is one very important key to success. Thank you.

August 24, 2026
Unprompted review

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