Operation Book Support Reviews 

20
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The Friends of the Globe Public Library have been a satisfied customer for about one year. We support a small rural Library and to have come across Operation Book Support was life changing. Their C... See more

Company replied

Rated 5 out of 5 stars

Our Friends of the San Diego Library team have been working with Operation Book Support for years. It has been an easy partnership and has provided a big boost to our monthly income. The staff is avai... See more

Company replied

Rated 5 out of 5 stars

“Our library has very limited space, and our bookstore only holds a fraction of the books we have, so we were looking for ways to make more of our books available for sale and reach more customers. Op... See more

Company replied

Company details

  1. Books Wholesaler
  2. Used Book Store

Written by the company

We work with a wide variety of organizations and can custom-fit our program to your needs. Customer Service is our number one priority. Raise as much money as possible for the organizations we work with and our community. Every organization gets hundreds of book, DVD, and CD donations every month and is looking to raise money to fund community activities. Unfortunately, many high-value books are overlooked and sold for a fraction of what they are worth online.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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1-star

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4.6

All reviews

(20)

1 review in the last 12 months

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Rated 5 out of 5 stars

The Friends of the Globe Public Library…

The Friends of the Globe Public Library have been a satisfied customer for about one year. We support a small rural Library and to have come across Operation Book Support was life changing.
Their Customer Service is second to none. Always available and always so helpful.
Equipment provided makes our process easy, from scanning to shipping.
Thank you!!

January 30, 2026
Unprompted review
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Reply from Operation Book Support

Hey Globe Friends, thank you for your review! We always enjoy hearing about the positive impact we make on our libraries.

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Rated 5 out of 5 stars

Vista Friends of the Library…

Vista Friends of the Library has been working with Operation Books for a couple of years now. We are able to sell books to them that we normally would not be able to sell to walk-in customers to our bookstore. They are prompt with payment, scanning is easy and their customer support and pickup is excellent.

April 7, 2025
Unprompted review
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Reply from Operation Book Support

Hi Jan,

Thank you so much for the kind words! We're grateful to have Vista Friends of the Library as a partner. It's been a pleasure working with your team, and we're always here to support however we can. Here's to continuing the great work together.

Rated 5 out of 5 stars

So easy to work with!

We enjoy working with Operation Book Support, the staff is fantastic, always helpful and so friendly!

February 27, 2025
Unprompted review
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Reply from Operation Book Support

Thank you Tami! We appreciate your kind words and have enjoyed working with you these past few years as well. We're always here to help!

Rated 5 out of 5 stars

Worked with Operation Book Support for…

Worked with Operation Book Support for years now, wouldn't be able to do online sales to this volume without them. Very responsive when we have questions over email as well, great to work with!

January 14, 2025
Unprompted review
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Reply from Operation Book Support

Thank you for the thoughtful review. Working with Serra Mesa has been a pleasure. We're glad to hear that you're happy with our customer service. Looking forward to continuing to create great results together!

Rated 5 out of 5 stars

Operation Book Support’s program is so worth it!

Operation Book Support’s program has allowed our Library Friends group to raise money on items we normally wouldn’t have been able to sell in our community for the price they are worth. We are so glad we signed up with this program several years ago!

December 26, 2024
Unprompted review
Operation Book Support logo

Reply from Operation Book Support

Hi Kim,

Thank you for your kind words! We are so glad to hear that we've been able to help your group raise funds through selling your items at their true value! We're grateful for our partnership and look forward to continuing to create great results together.

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Rated 5 out of 5 stars

Great thrift shop partner!

St. Peter’s Thrift Shop has partnered with Operation Book Support for many years. As book donations are received we scan them with equipment provided by OBS. Any books that scan favorably are picked up by OBS. We receive a quarterly check for a percentage of the book sale profits. The procedure is easy and fun! One of our books sold for $3,000!

August 1, 2024
Unprompted review
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Reply from Operation Book Support

Hi Heather, that $3,000 book was definitely a great find! Thank you for leaving a review and sharing you experience working with us.

Rated 5 out of 5 stars

Great doing business with them- they…

Great doing business with them- they pay us more for our library books than we can get from the public- we do not have manpower to individually sell books. They pick up promptly and give us an accounting of each book sold

December 20, 2024
Unprompted review
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Reply from Operation Book Support

Hey, thanks for taking the time to leave us a review! Glad we could help out your group

Rated 5 out of 5 stars

Friends of the Oceanside Public Library

Operation Book Support has been a great partner to Friends of the Oceanside Public Library for over 10 years. They have been a dream to work with and provide excellent support. I commend Lorenzo and his team.
Blake

December 20, 2024
Unprompted review
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Reply from Operation Book Support

Hi Blake, you have been a dream to work with as well! It's wonderful that we have been working with you for so long and hope to continue that for years to come.

Rated 5 out of 5 stars

Partnering with Operation Book Support

It's hard to believe that the Bonita Optimist Foundation has been partnering with Operation Book Support since 2018! With our club's focus of "Bringing Out the Best in Kids", the funds we raise from OBS have helped us expand our circle of influence and have supported our efforts to serve the children in our community.
The OBS staff goes "over and above" in helping us be successful! Answering any questions we have and picking up our donations in a timely manner are just a couple of examples of their customer-oriented focus.
It’s absolutely been a real pleasure working with Operation Book Support! Their firm commitment to truly partnering with non-profits is both refreshing and very much appreciated!
Lorenzo, a military veteran, was the founder of this company . . . he is someone who has already "given back" . . . and we are proud to be a part of his company's ongoing mission!
Ann Stevens, Bonita Optimist Book Sale Chairperson

January 1, 2024
Unprompted review
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Reply from Operation Book Support

Hi Ann, it's been a pleasure to have worked with you and the Bonita Optimist Foundation for so many years. Our mission is to serve you and the communities you're involved in, so thank you for sharing how we've supported you over the time we've worked together!

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Rated 5 out of 5 stars

Terrie T Bookstore Manager

Our Friends of the San Diego Library team have been working with Operation Book Support for years. It has been an easy partnership and has provided a big boost to our monthly income. The staff is available and responds promptly and courteously. Their computerized book reporting system is accurate and detailed. We are pleased to be able to work with this veteran-owned local business.

December 2, 2024
Unprompted review
Operation Book Support logo

Reply from Operation Book Support

Hey Terrie, your group has always been one of the very best to work with over the years! It's great to hear how we've been able to boost the Friends income.

Rated 5 out of 5 stars

I'm a volunteer with the Friends of Escondido Library

I'm a volunteer with the Friends of Escondido Library. Our experience with Operation Book Support has been outstanding. Their customer service and support is great. The payments are prompt, and well documented. I highly recommend their program.
Penny Boggeln
Board Member

October 1, 2024
Unprompted review
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Reply from Operation Book Support

Hey Penny, Ryan here. You've been amazing to work with over the time that I've been here. Your dedication to the library is an inspiration. Friends members like you are why organizations are successful. I hope we can continue to support the Friends of the Escondido Library for years to come!

Rated 5 out of 5 stars

Profitable, totally professional

“Highly recommended. FIVE STARS!!! Operation Book Support and the San Diego Friends of the San Marcos Library Bookstore have worked together for over 5 years with amazing, profitable results. They are client driven, efficient, and totally professional. Give them a try. I don’t think you’ll be disappointed.
Michael Glen
President, SMFOTL
858-414-2373

December 2, 2024
Unprompted review
Operation Book Support logo

Reply from Operation Book Support

Hi Michael, thank you so much for your review! We put our clients first and everything else falls into place. It's great to hear that you appreciate our customer service.

Rated 5 out of 5 stars

Less Time More Money

Having tried to sell items online ourselves we have found that our partnership with Operation Book Support (OBS) has helped us to: raise more funds then before, saves our volunteers time, and reduces storage needs. OBS also has wonderful customer support and is very responsive to questions and requests. This is a 5-star company I would recommend to others.

October 13, 2024
Unprompted review
Operation Book Support logo

Reply from Operation Book Support

Hey Megan, thank you for review! That's great to hear that we've saved time for your volunteers to support the library in other ways.

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Rated 5 out of 5 stars

Stress-free Online Sales

“Our library has very limited space, and our bookstore only holds a fraction of the books we have, so we were looking for ways to make more of our books available for sale and reach more customers. Operation Book Support was recommended to me at a conference. After doing some research, our board voted to work with OBS. Operation Book Support allows us to have an online storefront without the drawbacks of operating an online storefront. We wish OBS would take even more of our books to sell!”

October 12, 2024
Unprompted review
Operation Book Support logo

Reply from Operation Book Support

Hey Wildomar Friends, we like to take out the hassle of running an online store for our partners so they can spend more time supporting the library and community in other ways. I'm Glad we could be of service!

Rated 5 out of 5 stars

We were worried,

One of our initial concerns about the Operation Book Support program was losing our high-volume customers at our monthly book sale; As these were mostly resellers we worried they would no longer be interested in our books, since we would be selling our higher value items online. Yet, after working with Operation Book Support for over a year, we analyzed our numbers and found our book sales had not suffered any loss in sales or customers! OBS offered a win-win situation and we’re now making several thousands of additional dollars each quarter through their program. I would highly recommend using OBS to maximize income on the sale of your donated materials.

July 31, 2024
Unprompted review
Operation Book Support logo

Reply from Operation Book Support

Hi Ron, you've always been fantastic to work with and always bring us the most interesting books. Thank you for your detailed response and I'm glad we were able to put your library in a position where you're making more funds for the community. That's always the goal!

Rated 5 out of 5 stars

Lorenzo and his crew…

Lorenzo and his crew…. Currently Alberto are great to work with. They are responsive and on time for pickups.

September 6, 2024
Unprompted review
Operation Book Support logo

Reply from Operation Book Support

Hey thanks for you response. We try to make the pickup process as easy as possible!

Rated 5 out of 5 stars

Larger audience = more revenue

As a small library, Operation Book Support has enabled us to reach a larger audience, giving us more money for library programs.

March 31, 2024
Unprompted review
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Reply from Operation Book Support

Hi that's terrific to hear!

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Rated 5 out of 5 stars

Customer Service is Exceptional

At our library used book store we have been working with OBS for several years. Their response to requests for assistance are quick and informative. They provide collection boxes and pick up promptly when called. Very kind staff who are knowledgeable. I enjoy our joint efforts to make money and get books to a good home.

July 16, 2024
Unprompted review
Operation Book Support logo

Reply from Operation Book Support

Hi Marcia, thank you for your kind words! Our staff loves working with your library and answering any questions you have.

Rated 5 out of 5 stars

Moreno Valley Friends of the Library…

Moreno Valley Friends of the Library has been very pleased with our association with Operation Book Support. The staff is always quick to respond to our questions and they are very efficient and pleasant to deal with.

July 16, 2024
Unprompted review
Operation Book Support logo

Reply from Operation Book Support

Hi Moreno Valley Friends, you were our first high volume Nationwide partners and your group has been fantastic to work with. I hope we can continue to support your Friends and pleasant to work with!

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