Textbookcart Reviews 

36
TrustScore 2.5 out of 5

2.4

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See what reviewers are saying

Rated 3 out of 5 stars

As a nursing student, textbook costs are absolutely brutal. I managed to find two of my required clinical books here for a fraction of the retail price. They are the exact editions my professor listed... See more

Rated 1 out of 5 stars

It's too late but i have to write this, i am literally frustrated now for the poor quality books and poor customer support.

Rated 1 out of 5 stars

DO NOT BUY FROM HERE!!!! I am in a psychology masters program and got my DSM-5-TR here and it was full of errors ranging from missing diagnostic criteria for GAD to endless typos including "sloop"... See more

Rated 5 out of 5 stars

I was worried after I bought my books because there was no email and no tracking info provided but today, 4 days after I placed my order my books arrived. The box got damaged during shipping but that... See more

Company details

  1. Books Wholesaler

Written by the company

TextbookCart is an online academic bookstore built to make buying textbooks simple, reliable, and affordable. We serve students, educators, and professionals across the United States who need accurate editions, verified ISBNs, and dependable delivery—without the confusion and inflated pricing often associated with textbook shopping. Our Mission Our mission is to remove uncertainty from textbook purchases. Every book on TextbookCart is carefully listed with verified ISBNs and correct editions, so you get exactly what your course, exam, or profession requires. What We Offer Verified Academic Textbooks We specialize in academic, professional, and certification-focused books, including medical, engineering, business, technology, and test prep titles. New & Used Editions Choose from both new and carefully sourced used copies to fit your budget—without compromising on accuracy. Fair, Transparent Pricing No hidden fees. No misleading listings. Just straightforward pricing designed to help you save. Fast & Reliable U.S. Shipping We ship quickly across the United States to help you meet semester start dates, exams, and professional deadlines. Who We Serve College & university students Medical, nursing, and healthcare professionals Engineers, technicians, and IT professionals Educators and academic institutions Certification and licensing exam candidates Why Choose TextbookCart Accurate editions with verified ISBNs Academic and professional focus U.S.-based fulfillment Easy returns and responsive support A clean, distraction-free buying experience Our Commitment We believe textbooks are tools for progress—not obstacles. TextbookCart is committed to helping learners and professionals access the right resources, on time, at a fair price. If you ever have questions about an edition, ISBN, or order, our support team is ready to help.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 1 week

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2.4

All reviews

(36)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Saved me so much money

As a nursing student, textbook costs are absolutely brutal. I managed to find two of my required clinical books here for a fraction of the retail price. They are the exact editions my professor listed on the syllabus. Super happy with this purchase.

July 15, 2026
Unprompted review
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Rated 4 out of 5 stars

goog experience would recommend

Pretty straightforward site. Found the medical reference book I needed easily, paid with my card, and got a confirmation email right away. It arrived a day earlier than expected. No complaints here, a solid alternative to Amazon for school books.

July 12, 2026
Unprompted review
Rated 4 out of 5 stars

legit copy and fast shipping

Needed the latest edition of an engineering manual for an exam prep and didn't want to spend a fortune. Order process was super smooth, and it arrived in perfect condition. The packaging was a little scuffed up from the mail carrier, but the actual book inside was completely pristine. Will buy from them again next semester.

July 5, 2026
Unprompted review
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Rated 4 out of 5 stars

Got Exactly what I needed for my summer class

Honestly I was a bit hesitant to order from at first because the price was so much lower that my campus bookstore, but my book arrived today! Shipping took 5 days, and the tracking didn't update right away, but the textbook is brand new and the ISBN matches perfectly. Saved me like $60.

July 10, 2026
Unprompted review
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Rated 5 out of 5 stars

They are great

They are great. I received the wrong item and it was replaced with the right one.

Thank you for being understanding.

July 2, 2026
Unprompted review
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Reply from Textbookcart

Hi Daniel Wilson,
Thank you so much for the fantastic review on Trustpilot! We really appreciate your support and kind feedback.
It truly made our day! Looking forward to serving you again soon.
Best regards,

Rated 1 out of 5 stars

DO NOT BUY FROM HERE!!!

DO NOT BUY FROM HERE!!!! I am in a psychology masters program and got my DSM-5-TR here and it was full of errors ranging from missing diagnostic criteria for GAD to endless typos including "sloop" for sleep. Typos, sure, whatever, I can ignore, but finding out the diagnostic criteria in the book is incorrect by failing an assignment is horrible.

I contact customer service and they took days or weeks to reply and refused to rectify the situation by a refund or replacement.

Don't buy from here unless you want to waste your money because you have to rebuy accurate books elsewhere.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

Not a genuine business

This company, Textbookcart is not a genuine business and hence can't buy from here.

June 23, 2026
Unprompted review
Textbookcart logo

Reply from Textbookcart

Hi Fenwick, we take this seriously and we’ve tried to locate your order or support interaction using the details visible to us, but so far we haven’t been able to match this review to a TextbookCart purchase or customer support case.
If you’ve genuinely had an experience with us, please reply through Trustpilot or email us at support@textbookcart.com with your order number, the book title, and the email used at checkout so we can investigate and resolve it quickly.
If this review has been posted in error or refers to another seller, we’d appreciate an update. We’ve also asked Trustpilot to review the matter so the platform remains fair for genuine customers and businesses alike.

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Rated 1 out of 5 stars

I am really fed up with the…

I am really fed up with the textbookcart, not replying to my emails, calls. I get my order but condition of the book was so poor, i did not get any response from the support team.

It seems to be a spam website as per my experience.

June 12, 2026
Unprompted review
Textbookcart logo

Reply from Textbookcart

Hi Nicasio Wren, we take this seriously and we’ve tried to locate your order or support interaction using the details visible to us, but so far we haven’t been able to match this review to a TextbookCart purchase or customer support case.
If you’ve genuinely had an experience with us, please reply through Trustpilot or email us at support@textbookcart.com with your order number, the book title, and the email used at checkout so we can investigate and resolve it quickly.
If this review has been posted in error or refers to another seller, we’d appreciate an update. We’ve also asked Trustpilot to review the matter so the platform remains fair for genuine customers and businesses alike.

Rated 1 out of 5 stars

I tried to call the number mentioned on…

I tried to call the number mentioned on the website, but it never connected. Number seems to be listed as a dummy.

June 21, 2026
Unprompted review
Textbookcart logo

Reply from Textbookcart

Hi George lynn, we take this seriously and we’ve tried to locate your order or support interaction using the details visible to us, but so far we haven’t been able to match this review to a TextbookCart purchase or customer support case.
If you’ve genuinely had an experience with us, please reply through Trustpilot or email us at support@textbookcart.com with your order number, the book title, and the email used at checkout so we can investigate and resolve it quickly.
If this review has been posted in error or refers to another seller, we’d appreciate an update. We’ve also asked Trustpilot to review the matter so the platform remains fair for genuine customers and businesses alike.

Rated 1 out of 5 stars

They are scammers selling fake junk, then make you pay to send it back

I had questions on two box sets, contacted them twice with no response. Tried calling the number on the website too, which says it’s disconnected.

I bought them anyway, and they were delivered, but were counterfeit.

I returned them, but the process was odd. They said wait a few days until we send you an address. After 4 days they had me deliver them to some random home in New Orleans, which I did after making sure they would reimburse me the shipping ($62.87) which they said they would.

I suspect they just had me ship it to the next person to order the same product, honestly.

The customer service was polite until they realized I was returning both box sets. Then they became unprofessional and complained that they were losing money on this transaction.

They did eventually refund me the purchase but never reimbursed me the shipping costs and aren’t responding to emails anymore.

They don’t seem at all bothered that their site claims everything is “100% authentic.” All the one star reviews here state otherwise.

It’s overall a very shady business that is scamming customers by claiming their stuff is real when it’s not and then not taking full responsibility when someone notices.

This is evidenced even further from their responses to these bad reviews, claiming we haven’t bought anything from them. Cuz no one has anything better to do than make up reviews…or we use different accounts than the ones we used for them…

I’m out 62 bucks with nothing to show for it thanks to their repeated lies, so they deserve all the bad reviews as far as I’m concerned.

May 26, 2026
Unprompted review

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