Network Security Reviews 

3,010
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 572 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their friendly attitude, polite demeanor, and thorough explanations during alarm installations. People note that the overall service is exceptionally efficient, quick, and remarkably smooth from the initial call right through to the final setup. Some reviewers were not happy with the after-sales support and communication regarding scheduling or resolving subsequent technical problems. Customers also mentioned experiencing frustrating delays, unexpected service charges, or instances where support agents were unhelpful and difficult to reach when trying to manage post-installation issues.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, describing representatives as polite, courteous, and... See more

Service

Customers consistently note positive experiences with service, highlighting efficient installations and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as extremely efficient,... See more

User experience

Clients share positive opinions on user experience, highlighting seamless installation processes and... See more

Product

Users describe ambiguous interactions with product, reflecting a split opinion among customers. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are with Network Security for years and would never change. Always extremely efficient and contact us anytime day or night as necessary. Very clear instructions always given. Staff are always very... See more

Rated 5 out of 5 stars

Great service, app works really well and easy to use. Speedy service for installation, had a slight problem with the sales advisor mis-quoting us which meant we had to pay extra on the day but even at... See more

Company replied

Rated 5 out of 5 stars

Just had my yearly service done by Network and as usual everything went according to plan The technician arrived at the pre arranged date and time.He upgraded my system and changed all batteries... See more

Company replied

Rated 5 out of 5 stars

Had my alarm system installed last week. The technician was very friendly and explained everything he was going to do beforehand and why. When he was finished he took time demonstrating the system and... See more

Company replied


Company details

  1. Security System Supplier
  2. Burglar Alarm Store
  3. Fire Alarm Supplier
  4. Security Equipment Store
  5. Security Service
  6. Security System Installer

Written by the company

Network Security has been leading the way in monitored security for homes and business in Ireland since 1995. We offer a nationwide service installing fully Monitored Wireless home alarms systems, Reactive CCTV Systems, Commercial alarm systems, CCTV Systems, Access Control, Fire & Intercom systems. With a state-of-the-art monitoring station based at our head office in Rathcoole Co Dublin. We pride ourselves in both providing the highest level of security and safety to our customers. With the most up to date cutting technology our customers can have everything at their fingertips, this drives us to bring our customers safer and smarter homes. With our 24 hour emergency back-up, our customers have skilled technical support at all times and are secure in the knowledge that Network Security has installed the Solution to all their security needs. At Network Security we continue to be the fastest growing provider of Monitored home security, Remote CCTV & and have quickly become synonymous with fast and efficient installations, customer care and overall quality and dependability in the security industry. Network Security is compliant and holds license's with the (PSA) Private Security Authority & EQA. Our staff are highly trained in all aspects of Monitored Intruder Alarm Systems to EN501-31 Standard, Digital CCTV Systems, PC Driven Access Control Systems, Digital Intercom Systems, Fire Systems and the latest in ever-changing security technology.

Refer a Friend

Written by the company

Refer A Friend
If your referral selects one of our packages, both you and the person you referred will be entered into a draw to win a €200 One4all digital gift card! *Referrals from online promotional ads by Network Security or partners will not be deemed valid* All offers are subject to terms & conditions.

Contact un now and get a free quote for a safer home.

Save €299 on your Installation

Protect what matters most with our Autumn OFFER ⏱️ ✅ FREE PIR Motion Sensor Camera ✅ 50% Off Installation 📞 Request a call from a professional team to talk you through your monitored security needs 01-2573600 sales@networksecurity.ie

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(3,010)

566 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company had Evan out to install…

Great company had Evan out to install my alarm.very professional man all done in a few hours.clean and tidy .explained how the alarm worked.made it so simple to understand. Would highly recommend this man and this company 👌

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

CHAU in Network Security support was…

CHAU in Network Security support was absolutely brilliant when I called for help with my newly installed alarm. He thoroughly explained what the issue was, resolved the issue and gave me a full tutorial on the use of the alarm. I would highly recommend Network Security support department, particularly CHAU.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from installation to…

Great service from installation to control centre and after care .could not fault them in anyway. they have been so helpful in anyway they could i would recomend to anyone that is looking for alarm system 100 per cent

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, quick response when needed, all sensors serviced regularly.
Customer service staff ( Chau) are brilliant, very informative and helpful.
Recommend

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Network Security arrived when they said…

Network Security arrived when they said they would, installed the alarm very promptly and very tidily, with no mess. A well-experienced technician and friendly staff. I had an issue with Wi-Fi, and it came back two weeks later when my Wi-Fi system was upgraded. No problems, five-star review.

August 7, 2026
Rated 5 out of 5 stars

Very Prompt Service

Had some issue with a sensor and got it promptly checked and replaced by engineer. As always swift response. 😊👍

September 1, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hello Krish,

Thank you so much for your feedback, We are very happy to hear that we have solved the issue for yourself. If you have any other questions or queries do not hesitate to give us a call at 01 257 3600.😊


Best regards,
Network Security

Rated 5 out of 5 stars

Super customer care. Patrick was great.

Patrick was great.

August 27, 2026
Network Security logo

Reply from Network Security

Hi Daragh,

Thanks for your feedback, We will be sure to let Patrick from sales know. if you have any questions or queries do not hesitate to give us a call back.

Kind regards,
Network Security

Rated 5 out of 5 stars

Was so impressed form when my xall was…

Was so impressed form when my xall was answered by eilish she was absolutely brilliant so knowledgeable helpful and a really nice person.
Stephanie corrigan

September 1, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hello Stephanie,

Thanks for your kind words, We will be sure to let Eilish know. 😊

If you have any questions or queries do not hesitate to give us a call back

Best Regards,
Network Security

Rated 5 out of 5 stars

New installation

Had a great experience with installation and the system functions as it is supposed to, response time on alam is great. Good service overall.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

August 25, 2026
Network Security logo

Reply from Network Security

Thank you for your feedback it means a lot to us. Do not hesitate to give us a call back if you need any help. 😊

Kind regards,
Network Security

Rated 5 out of 5 stars

Chau had provided the best of service

Chau had provided the best of service. He answered all my questions and resolved the service queries that I had, and had been very polite as well as patient throughout the process. I'll give 5 Stars for Chau! Amazing service, thank you!

August 31, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hi Arshad,

Hope your keeping well, thank you for your lovely feedback we will be sure to let Chau know!😊

If you have any other queries or questions do not hesitate to give our office a call at 01 257 3600.

Kind Regards
Network Security

Rated 5 out of 5 stars

Network Security Customers for years…

We are with Network Security for years and would never change. Always extremely efficient and contact us anytime day or night as necessary. Very clear instructions always given. Staff are always very friendly and helpful

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff
Professional

August 28, 2026
Unprompted review
Network Security logo

Reply from Network Security

Hello Patrick,

Thank you for your kind review we really appreciate it, If we can help you with anything else do not hesitate to give our office a call at 01 257 3600.

Best Regards
Network Security

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