Second purchase from NEEWER, delivery on this one was slower than first, the product was exactly what I was looking for. Alt/Azimuth tripod mounting head with slow motion controls. Mounted on a Bogen... See more
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I had a issue with the F700 monitor I purchased. I made a review. Customer service reached out to me to correct the problem. They handled the issue with great customer service. The issue is resolved and I have a product to enjoy. Thanks for being a great customer service team. When people have issues, this is the type of customer service team they want.
Reply from Neewer
Great experience with their photo / video products (lights, mounts, etc)
Reply from Neewer
Overall experience was good and I’m happy with the product. I do wish there was a estimated shipping time.
Reply from Neewer
Great service with a quick response and fair pricing for replacement parts. Thanks!
Reply from Neewer
Reply from Neewer
Comparing different ball heads I found the options from Neewer to be solid and not as pricey as other brands while still including long-wearing components and good build quality. I ended up opting for a full metal option and it mounts perfectly and has held my binos steady on a tripod for over a week without drift (just to test!)
Reply from Neewer
I recently purchased some light panels and a new tripod from Neewer. The quality has been excellent and the price was really reasonable. The tripod has all kinds of features and positions and is exceptionally sturdy. The light panels are exactly what I needed to take better photos of my products. I’m quite pleased with both purchases. Each item came with their own carrying bags which I wasn’t expecting that are sturdy, appropriately sized and well designed. I will continue to buy from Neewer in the future as I need more cool stuff!
Reply from Neewer
Mike & Erin went above and beyond to answer my questions. I was confused about how orders were placed for older gear. Mike personally called to explain and clear up my confusion. He even called after hours to make sure everything was settled. A pleasure to deal with. Thank you for all of your time and help.
Reply from Neewer
Amazing customer service. They were able to confirm what I needed help with, checked to see how long it would take to get the replacement screws, and since I needed them asap, they provided the measurements as well so I can order through Amazon. I of course still wanted them directly from Neewer just incase haha thanks again!
Reply from Neewer
Everything was as advertised shipping was great
and the product works as in should. would do business again.
Reply from Neewer
The item itself is a nice idea, maybe I just got a defective unit. It won’t charge, or stay on. I’ll leave it on the charger all night and it still won’t come on. I’ve gotten it to temporarily turn on, but then back off. I would like to trade it with another one and give it another try
Reply from Neewer
The strobe itself is well made with more than ample modeling light. One can use traditional radio triggers with the built in plug or the dedicated Neewer trigger. Not certain about the battery connection, time will tell how durable, but so far good with a reasonable charge time. Service is a little lacking when I called and was told that a tech was not available.
Reply from Neewer
Ease of purchase and quick delivery. And of course, a great product.
Reply from Neewer
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