The sales personnel were friendly and deftly walked me through the sales process. The Notary and the provided-witness were excellent. They clearly explained the process and completed the job efficient... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Mobile Notary, Online Notary & Legal Services Business.
Contact info
8 W 118th St, 10026, New York, United States
- 323-310-0377
- leads@theopalgrp.com
- movrr.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you Ike
Thank you Ike! You did a wonderful job! I recommend using his service! Prompt, reliable and very friendly!
Reply from The Opal Group
The process intake person was…
The process intake person was professional, succinct, and got my documents served the next day. Great working with them1
Reply from The Opal Group
I thought the guys I connected with…
I thought the guys I connected with were very professional and they were on time. I was really in a jam and they came through for me in a PINCH!!
Reply from The Opal Group
Excellent and very fast service
Excellent and very fast service! The mobile notary arrived promptly and took care of everything in a very short amount of time. I truly appreciate the quick response, professionalism, and efficiency. Thank you so much! I’m very satisfied with the service and would definitely recommend it to others.
Reply from The Opal Group
Couldn’t be much easier I needed a…
Couldn’t be much easier I needed a document notarized for an elderly friend that was recovering from an injury and not mobile enough to get out This service provided the ease of scheduling a notary to visit his residence and provide the notarization Communication was excellent Some might find the price an issue but like anything you pay for the convenience Thank you
Reply from The Opal Group
We were able to book the same day
We were able to book the same day. The notary was professional and very personable, which made a difficult situation easier. Excellent price.
Reply from The Opal Group
Scheduling was a breeze
Scheduling was a breeze, the notary was prompt and professional and the overall experience was amazing
Reply from The Opal Group
Excellent Service
I was very pleased with the professional service that Opal Group provided. I needed a mobile notary to travel to an institution and they were able to accomplish that in less than 24 hours. If needed, they could also have provided witnesses, which might have been very helpful. Their communication is excellent, the services were efficient and accurate, and I would recommend them without hesitation.
Opal Notary - mobile
I received a call from my banker that they would not have a Notary available at our appointment; just 90 minutes before our appointment!
Called Opal Notary Services, and was met at the bank on time.
Reply from The Opal Group
I was cheated out of $207
I was cheated out of $207. I paid for 3 service attempts and they only did two and forged the third when I demanded a refund. I called and they said they would refund me $50...its been a year and im still waiting. HORRIBLE COMPANY. SCAMMERS
Reply from The Opal Group
Incredibly responsive and professional
Incredibly responsive and professional service. I needed a very time-sensitive notarization, and my initial attempts with two other providers were unsuccessful. With a tight deadline, The Opal Group was recommended, and Ike delivered. I received a response to my initial email in 2 minutes. From there, I sent my document for review, completed KYC, paid the invoice, scheduled a session, spoke with Ike, and received the notarized document, all within 1 hour and 7 minutes.
Reply from The Opal Group
The notary arrived on time
The notary arrived on time. She was easy going and very professional. She made my mom feel at ease.
Reply from The Opal Group
Great Experience
Great Experience! Was Very Quick! Loved How They Followed Up Throughout The Whole Process
Reply from The Opal Group
My experience with this service was…
My experience with this service was great,
Quick ,confidential , I resolved my issues with this service online.
I definitely use again if I have to.
thank you.
Reply from The Opal Group
Very Good Legal Document
It was little trying at the beginning for me, once I clearly understood about the project, everything went great. That is why rated them with five stars.
The document was very good, easy to follow, good grammar, detailed explanations, written in a sequential order. I would recommend them to other people.
All my questions were answered in timely manner and they advised me on best way to get it completed..
Reply from The Opal Group
It was easy and straightforward
It was easy and straightforward. Thank you!
Reply from The Opal Group
I am a notary signing agent
I am a notary signing agent. I did a signing for them on May 13 and I have spoke with them multiple times because they still have not paid me for doing notary signings for them. I have spoke with their accounting department Farannah and she has multiply times lied to me, saying the money was sent. Then she even went to the extreme of saying somebody sent an email from my email with a different Cash App account. I had it ran through the computer and it was a lie she copied and pasted it into it. As of today, August 9, I still have not been paid for my services. They expect people to work for them for free, which is highly illegal. if you are a notary signing agent do not work with this company they will not pay you.
Reply from The Opal Group
Prompt and Professional Service
The notary that was assigned to us arrived right on time and was very professional! Everything went perfectly!
Reply from The Opal Group
Process server
As soon as I contacted them , they responded immediately. The process and prices were explained thoroughly. As it was a first experience of mine , I truly appreciated it. Everything was handled so professionally, courteous and prompt, I'm impressed.
Reply from The Opal Group
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.