Mimeo Photos Reviews 

8,964
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 544 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the photo books, noting that the materials are durable and the print results are exceptional. Consumers also appreciate how easy the program is to use for customizing their treasured travel, birthday, and family memories. People often mention that orders arrive quickly and delivery is always prompt. Some reviewers were not happy with the software features, mentioning that text boxes can be frustrating to use and difficult to preview properly before printing. A few people also noted that certain older photos required extra effort to adjust or format correctly.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the photo books as professional,... See more

Quality

Customers had positive experiences with quality, highlighting that the books look professional,... See more

User experience

Clients share positive opinions on user experience, highlighting how straightforward, intuitive, and... See more

Delivery service

Consumers find delivery service to be positive and consistently report fast and reliable shipping times.... See more

Service

Users describe positive interactions with service, highlighting efficient delivery handling, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They are a reasonable replacement for apple photo books although, in my opinion not quite as good but very close. Their customer support team are excellent so if you encounter a problem they are quic... See more

Company replied

Rated 5 out of 5 stars

It was very easy to use. Our first impression upon receiving the album was that the print colors were better than usual, which was our biggest concern. This is because light travels from the back when... See more

Company replied

Rated 5 out of 5 stars

Have been using Mimeo since it replaced Apple. Books so a few years now. I like the ease and flexibility of the program, making it easy to customise each book , be it travel , birthday or memories. Th... See more

Company replied

Rated 5 out of 5 stars

This was my 7th book using Mimeo Photo. Choosing the right image for the moment was a challenge. The flexibility and ease of use is an incredible asset. Being able to adjust the font and make correcti... See more

Company replied


Company details

  1. #18 of 23 best companies in Photo Printing Service
  2. #18 of 21 best companies in Digital Printer
  3. #39 of 60 best companies in Digital Printing Service
  4. #6 of 9 best companies in Photo Shop
  5. #115 of 349 best companies in Software Company

About Mimeo Photos

Written by the company

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Mimeo Photos turns your most hilarious, joyous, and meaningful moments into premium photo products you can touch, hold, or hang. We enable people across the globe to create premium quality photobooks, wall and tabletop decor, cards, calendars, photo prints, blankets, and more through a wide variety of customizable themes, layouts, and sizes. As Apple's long time print partner, we've elevated our core offering to ensure that the creative and design needs are met for you, no matter where you are or what device you're using.

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With over a decade of photo printing craftsmanship and expertise, we're here to help you turn meaningful moments into beautifully-made photo products.

Curate your own project today with some of our community favorites:


Photobooks
Wall Decor
Calendars
Cards

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(8,964)

626 reviews in the last 12 months

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Rated 5 out of 5 stars

Great prints, great service!

I ordered about 30 color prints, 5x7, to document household furnishings. Mimeo produced EXCELLENT prints and got them to me earlier than expected!
The price was good, the service was excellent! What's not to like???

August 13, 2026
Rated 5 out of 5 stars

This is the third book of my wife’s…

This is the third book of my wife’s watercolour paintings and we have been very pleased by the results. I must say as the person who builds the book the process is very easy and a lot of fun. Would be nice to be able to receive something in the way of a proof due to the colors involved in the paintings.

August 13, 2026
Rated 5 out of 5 stars

Books Always A Hit

I have compiled many travel and memory books with this organization and have always been pleased with the outcomes. Friends who see the books always are amazed and ask who I used to get good results.

August 13, 2026
Rated 5 out of 5 stars

Beautiful memory books

Beautiful memory books, shipping us speedy.

June 30, 2026
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Reply from Mimeo Photos

Hi Katherine!

Thank you so much for the wonderful review! We're thrilled to hear that your memory books turned out beautifully and that they arrived so quickly. It's an absolute joy helping you preserve your special moments!

- The Mimeo Photos Team

Rated 5 out of 5 stars

Ease of use.

August 6, 2026
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Reply from Mimeo Photos

Hi Craig!

Thank you for the five-star rating! We're so glad to hear that you found the platform easy to use, and we look forward to helping you create your next project!

- The Mimeo Photos Team

Rated 5 out of 5 stars

Fun and efficient album creations

Great quality pictures for albums! Nice variety of options to personalize albums; colour, borders, backgrounds, texture, fonts. Also appreciate the quick delivery. I also love the idea that I can work on the project at my leisure and convenience without any worry of expiry dates or timelines of online projects….without paying for a subscription! I will continue to utilize this platform in the future for our memorable travel and family souvenirs. Thank you!

August 12, 2026
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Reply from Mimeo Photos

Hi NM!

Thank you so much for the fantastic feedback! We're delighted to hear that you enjoyed all the customization options, fonts, and backgrounds, and that your albums arrived so quickly. We love giving our creators the flexibility to work at their own pace without subscription fees or expirations. We can't wait to help you print your upcoming travel and family memories!

- The Mimeo Photos Team

Rated 4 out of 5 stars

Easy to use resulting in a superb quality photo book

The quality of the final book is superb. Everyone in our family is very impressed and pleased with the result.
I liked: (in no particular order)
- being shown immediately when a photo was not of sufficient quality to be printed so I could adjust it or remove it while compiling the book
- the ease of aligning / centering photos
- the ability to rearrange pages
- being shown the cost of the book as I was adding and subtracting photos
- the fact that Mimeo linked directly with Apple Photos made selection and editing relatively straightforward.

However:
- It took a little while for me to discover exactly how I could edit photos in situ.
- I found it a bit cumbersome to find answers to questions which arose while I was working on my project. The answers were clear when I found them but I was directed via a link to a separate web site.
- while working on the project I wanted to share my suggested pages with other family members for their opinion and comments but could not do this without paying for the book. I got round this by taking screenshots of the relevant pages and sending them for comment. (Family members concerned were in different parts of the world so collaboration was impossible in person)

Overall I am very happy with the experience of using Mimeo and will use it again.

July 20, 2026
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Reply from Mimeo Photos

Hi Annetarctica,

Thank you for taking the time to share such thoughtful feedback! We're thrilled that your family loves the final photo book and that features like quality warnings and layout tools made designing enjoyable. We also truly appreciate your insights regarding in-app photo editing and project sharing before purchase. We've passed these notes directly to our product team so we can continue improving the creative experience. We look forward to printing your next project!

- The Mimeo Photos Team

Rated 5 out of 5 stars

I always can trust information about my…

I always can trust information about my photo project!

August 12, 2026
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Reply from Mimeo Photos

Hi Gun-Britt!

Thank you so much for your kind words and trust in Mimeo Photos! We love being part of your creative journey and look forward to helping you preserve many more wonderful memories in the future!

- The Mimeo Photos Team

Rated 5 out of 5 stars
Mimeo Photos logo

Reply from Mimeo Photos

Hi Olga!

Thank you so much for the five-star rating! Providing caring and attentive support is our top priority, and we're so happy to hear about your great experience!

- The Mimeo Photos Team

Rated 5 out of 5 stars

The support from Mimeo staff is…

The support from Mimeo staff is exceptional. They reply immediately to emails and their help and support is very much appreciated. I’ve been using Mimeo for years and have always found the support, from staff, wonderful. Thank you.

August 12, 2026
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Reply from Mimeo Photos

Hi Margaret!

Thank you so much for your loyal support over the years! It means the world to us that you've had such wonderful experiences with our support team. We're always here whenever you need a helping hand with your projects!

- The Mimeo Photos Team

Rated 5 out of 5 stars

I am so pleased with the photo books…

I am so pleased with the photo books you sent. They exceeded my expectations. I highly recommend your service for anyone that has photos they want commemorated in a book. The photos look so much better than when they are in your library. The only suggestion I have is to make your software more user friendly for a person who is not used to difficult software. I needed to get help from someone who is more computer savvy than myself.

August 11, 2026
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Reply from Mimeo Photos

Hi William!

Thank you for sharing your experience with us! We're thrilled to hear that your photo books exceeded your expectations and brought your photos to life. We also really appreciate your constructive feedback regarding software ease of use, and we're actively working on making the design process smoother and more intuitive for everyone. We can't wait to help you print your next collection of memories!

- The Mimeo Photos Team

Rated 5 out of 5 stars

Great customer service re the album I created for my youngest…

The album I created for my youngest daughters forthcoming 18th Birthday has come back. It looks amazing – thank you Mimeo. I know she will be thrilled and I am glad I got two (one for me).
I was worried it would not arrive in time – the expedited service really helped.
Honestly, GREAT customer service – shoutout to both Achraf and Natalia, at Mimeo Photos Support, who team tagged to keep me updated and helped clearly explain what to do because I had left the wording off the spine of the album (I was taken through how to cancel order, which was quickly refunded, and resubmit the order with updated text). Much easier than I imagined but the guidance and reassurance I would not lose the original and could still hit my deadline for the book to get back to me was such a relied.
You guys make amazing products, so much better that your rivals and photo shops (were the pages fall out on first opening). The book is absolutely beautiful – fantastic quality and will bring me and my daughter many hours of happiness as we look at the pictures, bringing back some amazing memories of Bella’s childhood

August 29, 2026
Unprompted review
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Reply from Mimeo Photos

Hi Peter!

Thank you so much for sharing this wonderful story! We're overjoyed to hear that Bella's 18th birthday album turned out amazing and arrived right in time for the celebration. We'll be sure to pass along your heartfelt shoutout to Achraf and Natalia as well. It was an honor helping you preserve such precious memories, and we hope you and Bella enjoy looking through the album for years to come!

- The Mimeo Photos Team

Rated 1 out of 5 stars

If there was a choice of no stars

If there was a choice of no stars, I would choose that option. Mimeo took away hours of my time that I can't get back. It was a circular firing squad. The Chat was annoying and basically kept telling the same thing and including it wasn't my fault which frankly I already knew. Maybe you should moderate the extent that you use AI and think about the user. What a horrible experience!!!!!

August 5, 2026
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Reply from Mimeo Photos

Hi Marte,

We are so sorry for the exhausting experience you had with our AI chat and how frustrating it was to feel stuck in a repetitive loop! Your time is valuable, and we completely agree that support should always feel helpful and genuinely easy to reach.

We are actively reviewing and refining our automated tools to make sure they serve our creators properly rather than create roadblocks. A supervisor will be reaching out to you directly by email to assist you personally and make sure your concerns are taken care of!

- The Mimeo Photos Team

Rated 4 out of 5 stars

a creative experience

I love the creative freedom that allows me to play with different layouts, type styles and colors, but I wish there was a more convenient way to organize and categorize the photos when adding them, so I don't have to continually keep scrolling back and forth to find photos that I am looking for. Also I wish there was an easier way to compare book styles when initially choosing so I don't have to create and then delete each one to find the one best suited to my project.

July 22, 2026
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Reply from Mimeo Photos

Hi Barbara,

Thank you for your review and valuable feedback! We're delighted to hear that you enjoy the creative freedom and variety of layouts when designing your books. We also appreciate your suggestions regarding easier photo organization and style comparisons, and we've shared this feedback directly with our design team to help make the creation process even more seamless. We look forward to helping you with your next project!

- The Mimeo Photos Team

Rated 5 out of 5 stars

Lovely books arrived quickly

Lovely books arrived quickly, much sooner than I had expected for the both books. I will use Mimeo Photos again. And I appreciated the discount on the second book.

August 4, 2026
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Reply from Mimeo Photos

Hi there!

We're so glad to hear your books arrived even faster than expected and that you enjoyed the discount on your second copy! Bringing your memories to life quickly and beautifully is always our goal. We can't wait to print your next projects with you!

— The Mimeo Photos Team

Rated 4 out of 5 stars

I was very pleased with the quality of the photos but...

I was very pleased with the quality of the photos. The only downside was that the shipping cost seemed a little expensive. However, since the package was shipped from so far away, I understand that it was probably unavoidable.

August 4, 2026
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Reply from Mimeo Photos

Hi Shinn!

We're delighted that you're so pleased with the print quality of your photos! We understand that international shipping costs can add up, and we truly appreciate your understanding and support. We can't wait to help you preserve more wonderful memories in your next project!

— The Mimeo Photos Team

Rated 4 out of 5 stars

Good afternoon,

Good afternoon,
I am very satisfied with the photo albums I have purchased from you; the quality, speed of execution, and shipping were excellent.
I do miss the option of printing albums on glossy photo paper.
It would be wonderful to have this option.
Best regards.

August 10, 2026
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Reply from Mimeo Photos

Hi Cristobal!

Thank you so much for sharing your wonderful experience with our quality and turnaround speed! We also truly appreciate your feedback regarding glossy photo paper options for albums and will be sure to share that suggestion directly with our product team. We look forward to printing your next photo book with you!

— The Mimeo Photos Team

Rated 5 out of 5 stars

Quality Production

Easy integration in Apple Photos. Clear pictures and quality production of photo books. I have now done at least 20 books- hard back and soft cover. Always delivered earlier than expected.

August 4, 2026
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Reply from Mimeo Photos

Hi Donna!

Completing over 20 photobooks is incredible! We are thrilled to hear that the Apple Photos integration makes your creation process seamless, and that your hardcover and softcover books always arrive early and beautifully printed. Thank you for being such an inspiring part of our community!

- The Mimeo Photos Team

Rated 5 out of 5 stars

Great quality and well presented…

Great quality and well presented products. Customer service was excellent. I had a recent issue with UPS delivery, which was dealt with efficiently. I felt they cared about me as a customer so thank you.

August 3, 2026
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Reply from Mimeo Photos

Hi Linda!

Thank you for the wonderful feedback! We know how stressful delivery mishaps can be, so we are delighted our team could step in, take care of that UPS issue smoothly, and make you feel supported. We truly appreciate your trust in us to preserve your memories!

- The Mimeo Photos Team

Rated 5 out of 5 stars

Excellent Customer Service

The reprinted my product without question because it was bent.

July 31, 2026
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Reply from Mimeo Photos

Hi Joanne!

Thank you so much for sharing your experience! We always want your projects to arrive in pristine condition, and we are glad our team could quickly reprint and replace your bent item without any hassle. We appreciate your support and cannot wait to work with you on your next project!

- The Mimeo Photos Team

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